Senior QA Analyst

WestJet; Calgary; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Travel privileges

Benefits program

Job summary

WestJet is seeking a Senior QA Analyst to lead testing within our Digital Technology team. You will oversee requirements analysis, test case development, automation, and defect management, working closely with product managers and developers across Web and Mobile apps.

This role emphasizes relationship-building and a proactive approach to evolving testing strategies. The ideal candidate brings 8+ years in QA, strong UI and API automation skills, SQL experience, and solid understanding of the

Qualifications

• 8+ years of experience as a Senior QA Analyst or in a similar role.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Experience in Agile development methodologies and working within Agile teams.
• Experience with UI test automation using Robot, Selenium, and Appium; API testing with Postman, RestAssured, or SoapUI.
• Proficiency with SQL and messaging queues for validations.
• Solid understanding of software development and testing principles.
• Strong analytical and problem-solving skills with practical solutions.
• Excellent communication and presentation skills for technical/non-technical stakeholders.
• Solid airline domain knowledge.

Responsibilities

• Perform end-to-end manual testing of the data integration platform across functional areas.
• Identify test cases for automation and execute automated tests.
• Collaborate with product managers and developers to define strategies.
• Design and execute test plans, cases, and scripts for platform validation.
• Utilize Sabre UI tools, APIs, and databases for testing.
• Log, track and resolve defects with the development team.
• Improve manual testing processes and test coverage.
• Support multiple Digital teams (Web & Mobile Apps).

Skills

Senior QA Analyst

Automation testing

Agile

UI automation

API automation

SQL queries

Problem solving

Communication

Airline domain

Education

Bachelor's or Master's in CS/Software Eng

Tools

Robot

Selenium

Appium

Postman

RestAssured

SoapUI

Job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Overview Of Role

We are seeking for a highly skilled and motivated Senior Quality Assurance (QA) Analyst to join our Digital Technology team. As a Senior QA / Test Automation Analyst on this team, you will oversee and participate in requirements analysis, test case development, test case automation, execution of tests, defect management and other Software Testing Lifecycle related activities. A significant part of this role will be relationship building with both the delivery and business teams. A strong-willed but cooperative approach is a must for this role.

Key Deliverables Include

• Perform end-to-end manual testing of the data integration platform, covering various functional areas and business scenarios.
• Identify test cases for automation, write, maintain and execute automated tests
• Collaborate with stakeholders, including product managers and developers, to understand requirements and define test objectives and strategies.
• Design and execute test plans, test cases, and test scripts to validate platform functionality and ensure adherence to business and technical requirements.
• Utilize various interfaces such as Sabre UI tools, API’s and databases for test execution.
• Collaborate with other teams utilizing the same platform and share in reviewing respective testing approaches.
• Identify, log, and track defects and issues, and work closely with the development team to investigate and resolve them in a timely manner.
• Continuously assess and improve the manual testing process, methodologies, and techniques to optimize test coverage and effectiveness.
• Collaborate with the development team to gain an in-depth understanding of the platform architecture and data flow for effective testing.
• Analyze test results and provide comprehensive test reports to stakeholders, highlighting any risks, issues, or areas for improvement.
• Collaborate with other team members to share knowledge, best practices, and lessons learned from testing activities.
• Proactively identify areas within the testing process that can be automated, including test data generation, repetitive test cases, and regression testing.
• Work closely with the test automation team to explore and implement automation solutions for identified test automation opportunities.
• Stay up-to-date with emerging trends, tools, and techniques in software testing, particularly in test automation, and propose their adoption when appropriate.
• Be able to support multiple Digital teams (e.g. Web & Mobile Apps)

Experience And Qualifications

• 8+ years of experience as a Senior QA Analyst or in a similar role.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Experience in Agile development methodologies and working within Agile teams.
• Strong expertise in UI test automation frameworks and tools, such as Robot, Selenium, and Appium.Proficiency in API test automation frameworks and tools, such as Postman, RestAssured, or SoapUI.
• Proficiency with writing database queries in SQL and working with Message Queues to perform validations.
• Solid understanding of software development methodologies, testing principles, and agile practices.
• Strong analytical and problem-solving skills, with the ability to assess complex situations and provide practical solutions.
• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.
• Solid understanding of airline domain and entities in and surrounding the airline industry.

The Benefits Of Being a WestJetter

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

About WestJet Group Of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet'sAlcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [e-mail].

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

About

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at [e-mail].