Senior Property Manager

Colliers Engineering & Design; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading commercial real estate services firm is seeking a Senior Property Manager in Toronto. You will oversee operations for a large property portfolio, foster client relations, and lead a team, while ensuring alignment with ownership goals. Join us in an innovative and diverse environment that values career growth and collaboration.

Benefits

Comprehensive and flexible benefits package

Competitive compensation

Industry-leading training and development programs

Collaborative culture

Diversity and Inclusion programs

Qualifications

• Minimum 8-10 years property management experience with commercial properties.
• Strong financial and budgeting background.
• Experience managing a team.

Responsibilities

• Manage comprehensive operations of a commercial property portfolio.
• Oversee budgeting and financial performance.
• Supervise portfolio personnel and ensure owner objectives are met.

Skills

Interpersonal Skills

Organizational Skills

Attention to Detail

Communication Skills

Mentoring

Education

CPM, RPA, and CSM designations preferred

Tools

Microsoft Office

Job description

Accelerate your success at Colliers.

Why Colliers?

As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.

***This position is for a Senior Property Manager based in downtown Toronto****

About this role

The Senior Property Manager is a seasoned leader with extensive experience overseeing large, high-profile property portfolios, managing both operational and financial activities. This role is responsible for the comprehensive management of a commercial portfolio, ensuring alignment with ownership goals and objectives. The Senior Property Manager fosters strong relationships with clients, tenants, and vendors while serving as a trusted advisor, delivering strategic solutions to optimize property performance.

Staff Management

• Supervise portfolio personnel and resources to ensure property is properly maintained and owner objectives met.

• Responsible for leading and managing staff, including hiring, training, coaching and evaluating performance.

• Supervise on-site personnel.

• Assist with the supervision of construction management projects as required.

Client Relations/Client Reporting

• Maintain owner relationship and satisfaction through appropriate communication (visual, written and oral).

• Maintain tenant contacts and satisfaction through appropriate communication (visual, written and oral).

• Administer and ensure compliance of the terms of all tenant leases (LLW, TI, LOC, etc.).

• Develop and maintain Tenant Manual.

Budgeting/Financial

• Responsible for annual budget preparation and tenant reconciliations for review and approval by senior management and ownership.

• Prepare monthly and quarterly ownership reports.

• Understand the portfolio's financial performance relative to the owner's goals and objectives.

• Approve purchase orders, invoices, and rent-up schedules.

• Oversee the collection of rent, payment of expenses, and compliance with lease terms.

• Oversee and participate in the preparation of annual adjustments/reconciliations for the portfolio. Monitor gross sales reports for retail properties. Assure timely reporting from tenants and billing of annual percentage of rent as required. Coordinate tenant sales audits.

• • Prepare and submit annual operating and capital budgets for owner approval, including comments and assumptions for the same.

• • Approve payables and establish payment priorities as necessary.

• CAM and operating expense reconciliation.

• Review monthly financials and prepare comments for owners, and recommend corrective action as necessary.

• Monitor real estate taxes and assessed valuations to assure proper levels of taxation.

• Control expense commitments and develop expenditure procedures to adhere to budget guidelines.

Maintenance

• Develop and maintain building procedures, utilizing building staff as appropriate.

• Conduct property inspections. Ensure vacant space, including monitoring efforts, are in place.

• Develop and maintain long-range plans (rehab/modernization), including maintaining knowledge on competing properties.

• Preparation of proposals and presentations to clients.

• Start-up of new management assignments.

• Work in collaboration with the SOM.

Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. As a Senior Property Manager, you will be responsible for managing all aspects of a commercial and retail portfolio on behalf of our client. Working collaboratively and overseeing a dynamic team, you are comfortable handling operations and financial and administrative activities, managing important relationships with our tenants, property owners, and vendors. You’ll have the opportunity to share your innovative ideas and continually add value.

• You develop and maintain strong relationships with the property owner, tenants, vendors and contractors. You effectively mentor and manage your team.

• You effectively manage your day, anticipating challenges and responding accordingly.

• You work collaboratively on capital projects and all aspects of property operations.

• You enjoy working in a high-paced environment with minimal direction/supervision.

What you bring

• Minimum 8-10 years related property management experience with commercial properties, including retail, office and industrial.

• Strong interpersonal skills along with high degree of professionalism and a hunger for success

• Must have experience with CAM Reconciliations and a strong financial/budgeting background.

• Previous experience with managing a team

• Understanding of the local market and competitive settings.

• Continuing involvement with professional organizations such as BOMA, IREM, and ICSC.

• CPM, RPA, and CSM designations preferred.

• Excellent client relationship skills both with owners and tenants.

• Independent, self-starter, team player. Excellent organizational, prioritization and communication skills.

• Able to work under pressure, deal with multiple deadlines, effectively handle stressful situations, deal intuitively with situations, and work with minimal direction/supervision.

• Able to effectively multitask and recognize and address important and time-sensitive tasks and matters.

• Role model, conscientious, reliable, and flexible.

• Ability to provide mentorship and encourage leadership and growth in others.

• A high degree of professionalism and a passion for success.

• Advanced skills in Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook).

• Exhibit a high level of professionalism and excellent interpersonal skills

• Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail.

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What we offer:

Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more: https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion

Global network : Join a global team of 23,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at [e-mail] .