Senior Property Manager

BGO Group; Toronto; Hybrid; CAD 139,000 - 167,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive benefits

Job summary

BGO is seeking a proactive Residential Property Manager in Toronto to oversee a rental group, drive asset value through operational excellence, and cultivate strong resident relationships. Reporting to the Director, Residential, you will manage day-to-day operations, budgets, leasing, and compliance while coordinating maintenance, staff coaching, and capital projects in a fast-paced environment.

This onsite role requires 3+ years of experience, CPM preferred, and proficiency with Yardi and MS

Qualifications

• 3+ years of residential property management experience.
• Post-secondary education in real estate; CPM designation preferred.
• Knowledge of applicable landlord/tenant laws and rights.

Responsibilities

• Oversee day-to-day property operations, service, maintenance, and resident satisfaction.
• Manage resident relations, handle requests, emergencies, and lease renewals.
• Coach site staff and support performance management and policy compliance.
• Manage budgets, expenses, revenue, reporting, and capital planning.
• Oversee leasing, rent collection, arrears, applications, renewals, and move-ins/outs.
• Monitor market conditions and revenue opportunities to drive performance.
• Coordinate maintenance, repairs, capital projects, vendors, inspections, and preventive programs.
• Ensure compliance with laws, policies, safety standards, and emergency procedures.
• Maintain property records using PM systems and conduct audits.
• Support sustainability initiatives and community engagement.

Skills

Residential property management

Budgeting/financial tracking

Maintenance coordination

Customer service

Communication

Education

Post-secondary education in real estate

CPM designation

Tools

Yardi

MS Office

Job description

Reporting to the Director, Residential, this position will oversee a residential rental group in Toronto, with overall accountability for property operations, revenue growth, maintenance, resident service, and minor capital improvements. The role is focused on maximizing asset value through institutional-quality residential management, operational excellence, and strong resident relationships. The ideal candidate is a proactive, results-driven professional who thrives in a fast-paced and dynamic environments!

This is an onsite position located in Toronto, ON.

What You Will Do

• Oversee day-to-day property operations, ensuringhigh standards ofservice, maintenance, andresident satisfaction.
• Manage resident relations, addressing requests, complaints, emergencies, and retention/lease renewal initiatives.
• Supervise, coach, andtrain site staffwhile supporting performancemanagement and policycompliance.
• Manage property financialperformance, includingbudgets, expenses, revenue, financial reporting, andcapital planning.
• Oversee leasing, rentcollection, arrears, applications, renewals, and residentmove-in/move-out processes.
• Monitor market conditions, rental rates, competitors, and revenue opportunitiesto support propertyperformance.
• Coordinate maintenance,repairs, capital projects, vendors, contracts, inspections, and preventative maintenanceprograms.
• Ensure compliance withlegislation, company policies, health and safetystandards, and emergencyprocedures.
• Maintain accurate propertyrecords and documentation, using property managementsystems and conductingregular audits.
• Support sustainability initiatives, including energy efficiency, environmental safety,and community engagement.

Who You Are

Key Qualifications

• Experience - 3+ years of related experience with residential property management, combined with a strong service ethic commitment.
• Education - Preference for post-secondary education in real estate and/or CPM designation.
• Computer Skills - Intermediate skills in Microsoft Office: MS Word, Excel, and Outlook; knowledge of Yardi required.
• Knowledge - A complete understanding of all applicable laws, legislation, and rights concerning resident / landlord relations.

Other Skills and Behaviours

Relationship Skills- Strong verbal and written communication; builds effective relationships; professional, collaborative, discreet, and skilled in conflict resolution.

Professionalism- Maintains a professional appearance and demeanor.

Organization & Multitasking- Effectively manages deadlines, competing priorities, and change while maintaining accuracy and quality under pressure.

Decision Making- Uses sound judgment, strategic thinking, and innovation to solve problems and adapt to change.

• Police Clearance- A criminal verification check is required for employment

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

The Expected Base Pay Range: $100,000 - $120,000 per year. The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [e-mail] and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until September 25, 2026