Senior Property Field Claims Specialist

Allstate Canada; Markham; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible Work Arrangements

Employee discounts

Good Office program

Student Loan Payment Matching Program

Comprehensive Retirement Savings Program

Annual Wellness allowance

Personal reflection day

Tuition Reimbursement

Job summary

A leading insurance provider is seeking a Senior Property Field Claims Specialist. Responsibilities include investigating and settling residential property claims. The ideal candidate has over 5 years of experience in claims adjustment and excellent communication skills. The role offers hybrid work arrangements and a range of benefits including internships, wellness allowances, and flexible work options.

Qualifications

• Minimum 5 years’ experience adjusting residential property claims.
• Experience in complex claim investigation is required.
• Commitment to providing outstanding customer service.

Responsibilities

• Investigate and settle property claims in the area.
• Interpret insurance policy wordings and coverage.
• Provide prompt and equitable settlement of claims.

Skills

Customer service

Verbal communication

Written communication

Investigation skills

Education

CIP designation

Tools

Symbility

Exactimate

Job description

Join to apply for the Senior Property Field Claims Specialist role at Allstate Canada

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our team is growing, and we are actively looking to hire Senior Property Field Claims Specialist to join our team! Reporting to the Manager, Property Claims, you will be responsible to investigate, assess and settle losses in residential property claims for Allstate Insurance Company of Canada in the Greater Toronto, Ontario area. This position will work from a home office.

Who is Allstate

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.

Role Designation

Hybrid

Benefits To Joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

Accountabilities

• Investigate and settle property claims throughout the surrounding area;
• Interpret insurance policy wordings as well as determine policy coverage and reserves;
• Investigate and analyze the clientele’s coverage;
• Provide prompt and equitable settlement of claims while exercising superior customer service for policyholders;
• Work together with customers as well as vendors to bring a file to completion providing both sides with a resolution;
• Advise distribution partner on possible coverage opportunities if applicable;
• Other tasks as required.

Qualifications

• A minimum 5 years’ experience adjusting residential property claims or working in a relevant property claims role.
• Completion of CIP designation or desire to obtain is preferred.
• Experience in complex claim investigation
• Strong verbal and written communication skills with a commitment to providing outstanding customer service.

Bonus qualification

• Experience handling large loss residential property claims would be a definite asset
• Experience adjusting auto claims would be considered an asset.
• Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.
• Experience working with property estimating programs such as Symbility and/or Exactimate is preferred

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.