Senior Project Manager - Retail Construction

Turner & Townsend; Toronto; Hybrid; CAD 95,000 - 125,000; Full time

Benefits offered by this job

Health and dental benefits for you and

Health spending account

RRSP matching

Learning and development budget

Professional membership support

Generous vacation/flex/sick days

Job summary

Turner & Townsend is seeking an experienced client-side Senior Project Manager to lead end-to-end delivery of multiple retail construction projects. You will drive project strategy, mentor junior staff, and ensure best-in-class execution across cross-functional teams.

You will manage design, procurement, and construction, maintain robust controls, and oversee risk, cost, and schedule. Significant multi-site experience and strong stakeholder management are essential.

Qualifications

• 8+ years of project or construction management experience.
• Strong track record delivering client-side or consulting projects.
• Retail construction experience, multi-site programs preferred.
• Proven ability to lead complex, multi-site or fast-track projects.
• Knowledge of construction methodologies, building systems and CCDC contract frameworks.
• Leadership of cross-functional teams and multiple stakeholders.
• Budget management, cost control, and commercial oversight.
• Proficiency with design and collaboration tools such as Bluebeam, AutoCAD, MS Office; IWMS exposure is a plus.

Responsibilities

• Lead end-to-end delivery of multiple projects or programmes in retail construction, ensuring cost, schedule and quality objectives.
• Act as a trusted advisor to clients, providing strategic guidance and value-driven solutions.
• Oversee planning, budgeting, and scheduling with robust controls and forecasting.
• Lead design, procurement, and construction phases with cross-stakeholder coordination.
• Conduct regular site visits across regions to monitor progress and safety.
• Manage contractors, consultants, and vendors under contract frameworks (CCDC, MSAs).
• Drive procurement activities including tender strategy, bid evaluations, and negotiations.
• Identify risks, drive mitigation and issue resolution to minimize delivery impact.
• Oversee change management, cost control and progress payments for accountability.
• Ensure comprehensive project documentation (RFIs, change orders, deficiencies, closeouts).
• Mentor junior team members and support business development initiatives.

Skills

Leadership

Stakeholder management

Communication

Problem-solving

Retail construction knowledge

Budget management

Education

Degree or diploma in Architecture, Engineering, Construction Management, or related field

Professional designations (PMP, P.Eng, CET, Architectural Technologist, MRICS) are assets

Tools

Bluebeam

AutoCAD

MS Office

Smartsheet

Jira

G Suite

Job description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Who are you?

You are an experienced client-side Senior Project Manager with 8–12 years of post-graduate experience, either stepping into a senior role or currently operating at this level in a similar environment. You bring strong leadership capabilities, a proven track record delivering complex projects, and deep expertise in retail construction programmes. You are comfortable operating in a fast-paced, multi-site delivery environment and can effectively manage stakeholders across geographically dispersed projects.

Job Description

You will lead all phases of the project lifecycle, from initiation through to close-out, with full accountability for delivery. As a senior leader within the team, you will drive project strategy, mentor junior team members, and ensure best-in-class project execution.

• Lead end-to-end delivery of multiple projects or programmes, particularly within retail construction environments, ensuring alignment with client objectives for cost, schedule, and quality.
• Act as a trusted advisor to clients, providing strategic guidance, proactive risk management, and value-driven solutions.
• Oversee project planning, budgeting, and scheduling, ensuring robust controls and accurate forecasting.
• Lead design, procurement, and construction phases, ensuring seamless coordination across all stakeholders.
• Conduct regular site visits (including travel across regions) to monitor progress, ensure quality, and enforce safety and compliance standards.
• Manage contractors, consultants, and vendors, enforcing contractual obligations under CCDC contracts, MSAs, and other agreements.
• Lead procurement activities including tender strategy, bid evaluations, and contract negotiations.
• Drive risk identification, mitigation, and issue resolution, ensuring minimal impact on project delivery.
• Oversee change management, cost control, and progress payments, ensuring financial accountability across projects.
• Ensure comprehensive project documentation, including RFIs, change orders, deficiencies, and closeout packages.
• Mentor and support junior team members, contributing to team development and knowledge sharing.
• Collaborate with internal leadership and contribute to client relationship management and business development initiatives.

Qualifications

• 8+ years of experience in project or construction management, with a strong track record delivering projects in a client-side or consulting environment.
• Significant experience in retail construction (e.g., rollouts, store fit-outs, multi-site programmes) is strongly preferred.
• Demonstrated ability to lead complex, multi-site or fast-track projects and manage competing priorities.
• Strong knowledge of construction methodologies, building systems, and CCDC contract frameworks.
• Proven leadership experience managing cross-functional teams and multiple stakeholders.
• Expertise in budget management, cost control, and commercial oversight.
• Proficiency with tools such as Bluebeam, AutoCAD, MS Office; familiarity with project management and IWMS tools is an asset.
• Experience with Smartsheet, Jira, or G Suite is an asset.
• Degree or diploma in Architecture, Engineering, Construction Management, or related field.
• Professional designations (PMP, P.Eng, CET, Architectural Technologist, MRICS) are considered strong assets.
• Excellent communication, stakeholder management, and problem-solving skills.

Additional Information

The base salary range for this full-time role is $95,000 - $125,000 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

What's in it for you...

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Health spending account, to top up expenses not covered in the benefits program
• RRSP option with company matching
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• Comprehensive package of Vacation days, flex days and sick days.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

At Turner & Townsend, we wholeheartedly adopt diversity. This dedication extends to our team, clients, and communities. We are an equal opportunity employer and encourage applications from individuals regardless of their race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other legally protected grounds. We celebrate diversity and are committed to creating an inclusive environment for all employees. Turner & Townsend is dedicated to encouraging a safe, healthy, and accessible environment. We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.