Senior Project Manager/ Leader

2i Solutions, Inc; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Senior Project Manager/Leader for a 5-month hybrid contract in Toronto. This role demands a seasoned professional with over 10 years of project management experience and a PMP certification. You will lead the implementation of Salesforce Public Sector Foundation Solutions, focusing on service delivery modernization for the Ministry. Your expertise in Agile methodologies and Salesforce will be pivotal in coaching teams and managing cross-functional collaborations. Join a dynamic environment where your leadership will drive impactful change in public sector projects, ensuring successful delivery and adherence to standards. Embrace this opportunity to make a significant difference in the community.

Qualifications

• 10+ years experience in project management with a PMP certification.
• 3+ years managing Salesforce Public Sector Foundation Solutions.

Responsibilities

• Implement Salesforce Public Sector Foundation Solutions for the Ministry.
• Coach Agile methodology and manage project phases.

Skills

Project Management

Salesforce Public Sector Foundation Solutions

Agile Methodologies

DevOps

ITIL Certification

Communication Skills

Relationship Management

Education

PMP Certification

ITIL Certification

Tools

Salesforce

Microsoft Visio

Microsoft Project

Miro

Job description

We have an excellent 5 months contract opportunity for a Senior Project Manager/Leader in Toronto.
This is a hybrid role.

Must haves:

1. 10+ years of project management experience and hold a PMP certification.
2. 3+ years of experience in managing/implementing Salesforce Public Sector Foundation Solutions (preferably License and Permit Management).
3. Demonstrated experience delivering projects in Salesforce Experience Cloud/Service Cloud/Public Sector Foundation.
4. Experience developing Agile Metrics and managing project schedules, deliverables, and scope.
5. Experience with DevOps, Microsoft tools including Visio and Project and Miro boards.
6. ITIL certification.
7. Experience and knowledge of the Ontario Digital Service Standard, Ontario Service Design Playbook, and the Digital First Assessment product delivery approach (Pre-Discovery, Discovery, Alpha, Beta, Live).
8. Knowledge and understanding of digital product development, implementation, and management.
9. Experience in Agile, SCRUM, Lean, and DevOps methodologies.

Responsibilities:

1. End-to-end implementation of Salesforce Public Sector Foundation Solutions (preferably License and Permit Management) public-facing solution for the Ministry to support ESA authorizations service delivery modernization.
2. Responsible for coaching and implementing Agile methodology (Scrum) and project management phases for the development and implementation of the solution into Production.
3. Manage a cross-functional team comprising Consultants, Ministry SMEs, and lead Project Manager.

General Skills:

1. Leads organizational development, strategy development, business planning, and Ministry funding requests.
2. Ability to gather and develop requirements in order to create and maintain a detailed project schedule and/or integrated plan.
3. Ability to monitor and forecast project costs and provide reporting and input to ensure targets are met.
4. Experience developing and managing project schedules, deliverables, and scope.
5. Ability to promote I&IT project management best practices and adherence to standard methodologies.
6. Demonstrated experience directing project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards.
7. Extensive experience coordinating and monitoring project processes, and developing/communicating guidelines and procedures.
8. Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas.

Knowledge Transfer Requirements:

1. Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff.
2. All design, development, and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided.
3. Dedicated knowledge transfer sessions will be scheduled during the close-out phase of the project to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions.

Evaluation Criteria:

1. Project/Product Management (40 points):
   10+ years of project management experience and hold a PMP certification; 3+ years of experience in managing/implementing Salesforce Public Sector Foundation Solutions; Experience delivering solutions using Salesforce Experience Cloud/Service Cloud/Public Sector Foundation; Demonstrated experience providing senior technical expertise, project leadership; ability to articulate and prioritize issues and risks at program management and senior executive level.
2. Relationship Management and Communication (30 points):
   Demonstrated experience in communication and mediation skills with business teams; demonstrated experience in team building, consensus building and relationship management skills.
3. Technical Skills (25 points):
   Ability to deliver on a product with a balanced team utilizing Agile (SCRUM) delivery methodologies; demonstrated experience delivering solutions using Agile practices.
4. Public Sector Experience (5 points):
   Previous experience working in Government or Public Sector organizations.