Senior Project Manager - Experiential & Ops Lead

Pixel Dreams; Toronto; Hybrid; CAD 75,000 - 115,000; Full time

Benefits offered by this job

Hybrid work in Toronto

Salary and benefits package

Professional development support

Health and wellness benefits

Job summary

Pixel Dreams in Toronto is seeking an experienced Project Manager to lead end-to-end delivery of client engagements in a fast-paced creative agency. You will coordinate teams, budgets, and schedules, ensuring projects meet goals and client expectations with clear communication.

The role requires a strong ability to navigate ambiguity, manage multiple priorities, and partner with directors to define scope and timelines. Hybrid work arrangement supported, with a focus on operational excellence.

Qualifications

• 6+ years of project management experience in a creative/branding/marketing/experiential agency.
• Proven success managing client-facing projects from scope through delivery in a fast-paced agency environment.
• Strong capability to plan, prioritize, schedule, and orchestrate multiple projects and stakeholders.

Responsibilities

• Lead the successful delivery of projects by coordinating people, resources, timelines, budgets, and deliverables while maintaining visibility across all moving parts.
• Develop a deep understanding of client goals, project requirements, and team dynamics to deliver exceptional outcomes.
• Partner with Account Directors and Creative Leads to define project scope, priorities, resource requirements, timelines, and delivery plans.
• Manage project schedules, workflows, budgets, forecasts, vendors, stakeholder expectations, and communications across multiple client engagements.
• Monitor project financial health, including estimates, burn, scope changes, profitability, and forecasting, taking proactive action when projects drift from plan.
• Serve as the primary operational point of contact, ensuring clear communication, alignment, and accountability throughout the project lifecycle.
• Facilitate project kickoffs, status meetings, reviews, and retrospectives to keep teams aligned and projects moving forward.
• Identify risks early, resolve issues proactively, and make informed decisions that protect project success.
• Partner with Creative Operations and department leads to optimize resource utilization, balance workloads, and ensure the right people are assigned to the right work.
• Support conferences, trade shows, executive events, and experiential activations by coordinating logistics, vendors, timelines, and on-site execution as required.
• Maintain accurate project documentation, reporting, and operational processes to ensure visibility, consistency, and accountability.
• Foster collaboration across cross-functional teams while continuously improving workflows, communication, and operational excellence.
• Own your projects end-to-end, taking full accountability for successful delivery and exceptional client experiences.

Skills

Project leadership

Organization

Multi-project management

Communication

Decision-making under pressure

Stakeholder management

Live events delivery

Team leadership

Tools

Asana

Google Workspace

Job description

Pixel Dreams in Toronto is seeking an experienced Project Manager to lead end-to-end delivery of client engagements in a fast-paced creative agency. You will coordinate teams, budgets, and schedules, ensuring projects meet goals and client expectations with clear communication.

The role requires a strong ability to navigate ambiguity, manage multiple priorities, and partner with directors to define scope and timelines. Hybrid work arrangement supported, with a focus on operational excellence.