Senior Product Ops Lead - Wagering Platform & Compliance

Woodbine Entertainment Group, Inc.; Toronto; Vor Ort; CAD 102.000 - 118.000; Vollzeit

Zusammenfassung

Woodbine Entertainment Group, Inc. in Canada seeks a Senior Manager, HPIbet Product Operations, Platform & Compliance to own the HPIbet roadmap, ensure regulatory alignment, and deliver platform initiatives.

You will translate business priorities into clear requirements, manage the product backlog, and coordinate release readiness with IT and partners. You will collaborate with Compliance, Responsible Gaming, Finance, Marketing, and Operations to ensure customer-facing changes are compliant,

Qualifikationen

• University or college education in business, technology, product management, information systems, gaming, digital commerce, or related field.
• Minimum five years of progressive experience in product operations, product ownership, platform management, business analysis, or technology delivery.
• Experience managing digital backlogs, requirements, UAT, releases, integrations, and cross-functional delivery.
• Experience working with technology teams and third-party vendors in a regulated or customer-facing digital environment.
• Knowledge of wagering, gaming, payments, KYC, privacy, responsible gaming, accessibility, or related regulatory requirements is an asset.
• Experience supporting budgets, business cases, KPI frameworks, and benefit tracking.
• Strong documentation, communication, facilitation, negotiation, and stakeholder-management skills.
• Proficiency with Microsoft Office and relevant product, project, documentation, or backlog-management tools.
• Experience Managing digital products, platforms, or customer-facing systems.
• Experience Leading business requirements, system enhancements, or technology implementations.
• Experience Coordinating cross-functional teams, vendors, and stakeholders to deliver business initiatives.
• Experience managing product backlogs, priorities, testing, releases, or operational processes.
• Experience supporting regulatory compliance, governance, risk management, or audit activities.
• Experience managing budgets, vendor relationships, business cases, or performance reporting.
• Experience working in wagering, gaming, financial services, technology, e-commerce, or other regulated industries.
• Experience using data and operational insights to support decision-making and continuous improvement

Aufgaben

• Own business requirements arising from regulatory obligations and translate them into backlog priorities.
• Coordinate release readiness and business acceptance testing with IT and vendors.
• Manage vendor relationships and ensure regulatory compliance across platform releases.
• Lead UAT, sign-offs, and production readiness including training and playbooks.
• Collaborate with Compliance, Legal, Privacy, and other functions to address regulatory changes.
• Define KPI frameworks and track benefit realization.
• Maintain audit-ready governance documentation.
• Track benefit realization and recommend corrective action when outcomes differ from approved targets

Kenntnisse

Product ownership

Stakeholder management

Regulatory compliance

Backlog management

Vendor management

Cross-functional collaboration

UAT testing

Ausbildung

University or college education in business, technology, product management, information systems, gaming, digital commerce, or related field

Tools

Microsoft Office

Backlog management tools

Documentation tools

Jobbeschreibung

Woodbine Entertainment Group, Inc. in Canada seeks a Senior Manager, HPIbet Product Operations, Platform & Compliance to own the HPIbet roadmap, ensure regulatory alignment, and deliver platform initiatives.

You will translate business priorities into clear requirements, manage the product backlog, and coordinate release readiness with IT and partners. You will collaborate with Compliance, Responsible Gaming, Finance, Marketing, and Operations to ensure customer-facing changes are compliant,