Senior Product Manager, VPN Remote Canada

Mozilla Corporation; Canada; Remote; CAD 128,000 - 170,000; Full time

Job summary

Mozilla Corporation is seeking a Senior Product Manager for Mozilla VPN, a product dedicated to online privacy and security. This role involves defining product vision, collaborating with engineering, and conducting market research to enhance user experience. Join a mission-driven team committed to protecting users' privacy.

Benefits

Performance-based bonus plans

Rich medical, dental, and vision coverage

Generous retirement contributions

Quarterly wellness days

One-time home office stipend

Quarterly well-being stipend

Paid parental leave

Employee referral bonus program

Qualifications

• Experience in subscription-based SaaS products.
• Proven collaboration with UX and Engineering teams.
• Ability to simplify complex problems.

Responsibilities

• Define and own the product vision, strategy, and roadmap.
• Gather and prioritize product requirements.
• Conduct market and competitive research.

Skills

Product Management

Data-Driven Decision Making

Collaboration

Market Research

Communication

Education

MBA

Tools

SQL

Looker

Excel

Jira

Confluence

Job description

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

Mozilla’s Security Product team champions online privacy and security, rooted in the Mozilla Manifesto principle that these rights are crucial, not optional. We are seeking an experienced Senior Product Manager to lead Mozilla VPN, a trusted, audited, and open-source product dedicated to protecting users' privacy by securing their network connections. Mozilla VPN encrypts users’ data and masks their IP addresses, safeguarding their identity and sensitive information from prying eyes. Available across Windows, macOS, Linux, Android, and iOS, Mozilla VPN offers a seamless, cross-platform experience for users who prioritize privacy and security.

Are you a forward thinking product leader? Does advocating for online privacy align with your personal mission? Do you thrive in driving new product initiatives from inception to success?

What You'll Do:

• Define and own the product vision, strategy, and roadmap, consistently ensuring alignment with Mozilla’s goals, mission, and values.
• Gather, document, and prioritize product requirements, bringing the product vision to life all the way to the feature level.
• Collaborate with your engineering counterparts to maintain a well-balanced product backlog that aligns with the long-term vision with near-term feature development and addressing of the technical debt.
• Conduct in-depth market and competitive research to inform product decisions and uncover new growth and/or differentiation opportunities.
• Define and monitor key performance indicators to measure product success.
• Provide clear and impactful product updates to executives, ensuring organizational alignment and understanding across all levels.

What You’ll Bring:

• Passion for public privacy protection and alignment with Mozilla’s mission
• Demonstrated experience as a product manager, having worked on early-stage products
• Experience in subscription-based SaaS products and proven results in leading Product Led Growth (PLG) initiatives.
• Proven collaboration with UX and Engineering teams, guiding the software development process
• Ability to simplify complex, interconnected problems, creating clarity for your team and partners
• A track record of using a data-driven approach to identify issues, make decisions, set goals, and track progress
• Experience issuing effective communication and engagement with multiple partners, including periodic updates to Leadership
• A proven ability to work effectively and collaboratively with your cross functional partners
• Experience with data extraction and visualization tools (e.g. SQL, Looker, Excel)
• Curiosity, adaptability, and a desire to learn and develop.
• Your full and authentic self!

Bonus Points:

• MBA or relevant certification in Product Management
• Background in digital security products - preferably open-source
• Hands-on experience in running experiments, analyzing outcomes, and iterating for product improvement
• Experience working in an Agile environment and using Jira, Looker and Confluence

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation s, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [e-mail] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Hiring Ranges:

$128,000 - $170,000 CAD

$115,000 - $154,000 CAD

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

How did you hear about this job? * Select...

Have you been employed by Mozilla before? * Select...

If referred by a current Mozilla employee, please tell us who.

If offered this position would you be able to fill the position in one of the countries listed on the job posting without relocation assistance from Mozilla? * Select...

Are you authorized to work lawfully in the country to which you are applying for Mozilla? * Select...

(Skip this question if you are applying to work in Canada or the UK). Do you now or in the future require sponsorship? Select...

Select...

I have received, read and understand the privacy notice for job applicants at Mozilla.

Canada Demographic Questions

At Mozilla we value diversity, prioritize equity and inclusion, and proactively work to design hiring processes that mitigate bias. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

To help us track the effectiveness of these efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary . Your decision to respond (or not) won't be considered in the hiring process or thereafter. Any information you do provide will have no impact on the hiring process. Should you become a Mozilla employee, the information provided will not be transferred to your employee profile. In addition, the information you provide will be aggregated and dis-identified, ensuring that your responses cannot be traced back to you personally by Mozilla.

Which of the following best describes your race? Select...

Which of the following best describes your gender? Select...

Do you personally identify as transgender? Select...

Which of the following best describes your sex? Select...

Which of the following best describes your sexual orientation? (Select all that apply) Select...

Which of the following best describes your pronouns? (Select all that apply) Select...

Do you consider yourself to be a person with a disability? Select...