Senior Product Manager - Payment Processing / Payment Hardware

atVenu, Inc.; Calgary; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Senior Product Manager to lead the development of payment processing and hardware solutions. This role is pivotal in researching and implementing strategies that align with industry advancements and business objectives. The successful candidate will become an expert in payment processors, manage cross-functional teams, and ensure successful integration of solutions. If you are passionate about enhancing payment systems and enjoy tackling challenges on a global scale, this opportunity is perfect for you. Join a dynamic team that values creativity and strategic thinking in the fast-paced world of live events.

Qualifications

• 8+ years of product management experience in payment processing or hardware.
• Solid understanding of credit card payment workflows and ecosystems.

Responsibilities

• Research and develop strategies for payment processing and hardware solutions.
• Manage product life-cycle and coordinate implementation across teams.

Skills

Product Management

Payment Processing

Credit Card Hardware Solutions

Needs Analysis

Business Requirements Gathering

Stakeholder Management

Problem Solving

Education

Bachelor's Degree

Master's Degree

Job description

Reports To: VP, Product

About the Job:

atVenu is the industry leader for providing an all-in-one solution for running live events. With our growth and industry advancements, we need a dedicated Senior Product Manager to develop and implement our evolving payment processing and hardware solutions roadmap.

As a Senior Product Manager, your role will involve researching and developing strategies and implementation plans to allow us to expand our payment processing and hardware offerings. The successful incumbent will be responsible for executing those plans with the support of cross-functional project-based teams.

You Will:

1. Become our resident expert on payment processors and credit card hardware solutions.
2. Conduct needs analysis to formulate mid/long term strategic recommendations that align with industry requirements and our business objectives.
3. Research and prioritize potential processing providers based on pricing, country availability, hardware support, integration capabilities, and integration timelines.
4. Work with our Finance team to explore the financial feasibility of contract offerings and pricing.
5. Coordinate implementation of processor integrations across multiple project teams.
6. Assess success and pain points with Operations, Product Managers, and project teams on the solutions implemented; accountable for establishing and documenting business requirements and processes that address solutions for issues identified.
7. Confidently manage the ‘product’ life-cycle, inclusive of leading cross-functional project teams, keeping stakeholders informed, and optimizing processes all the while meeting deadlines.

You Should Have:

1. At least 8+ years of product management experience, preferably in the payment processing or payment hardware industry.
2. Solid understanding of the payment industry ecosystem with general knowledge of in-person credit card payment workflows, onboarding, payout mechanisms, and end-to-end flow of funds.
3. Experience in implementing a card present payment service.
4. Knowledge of how payment hardware is certified with understanding of how it impacts key use cases across device offerings with regional considerations.
5. Expertise in gathering business requirements, analyzing third-party solutions, and managing third-party vendors, inclusive of contract negotiation and management.
6. Demonstrated proficiency in influencing peers, stakeholders, customers, and senior leaders, with the ability to adapt strategies based on new insights or feedback.
7. A great track record of prioritizing tasks that take customer and business requirements and delivery constraints into consideration.
8. A desire to solve problems at a global scale across multiple product verticals.

Location:
Ideally this position will be based in Calgary; however, we will consider remote candidates.