Senior Product Manager, Everyday Banking

Kinvie; Toronto; Hybride; CAD 135 000 - 185 000; Plein temps

Avantages offerts par ce poste

Health & wellbeing resources

Paid vacation, personal, and sick days

Hybrid work environment with 3+ days/3

Competitive compensation and benefits

Career growth and development

Community causes involvement

Diverse and collaborative team

Résumé du poste

QFG is seeking a Senior Product Manager, Everyday Banking to architect a seamless Financial Hub that unifies spending, saving, and investing. You will own the post-onboarding lifecycle, drive migrations of payroll and bill payments, and collaborate across domains to deliver a cohesive, high-value user experience.

You will analyze DAU and transaction velocity, partner with engineering on architecture, and lead agile delivery while balancing business outcomes with customer needs in a competitive

Qualifications

• Experience in FinTech, financial services, or banking industries
• Ability to connect product data with business metrics and outcomes
• Experience leading qualitative and quantitative research to understand client needs and market trends
• Strong user-centric mindset with ability to translate complex problems into simple, intuitive experiences
• Sufficient technical fluency to discuss architecture and trade-offs with engineers
• Knowledge of Scrum/Agile methodologies and end-to-end product development lifecycle

Responsabilités

• Own the end-to-end lifecycle for the Everyday Banking hub after onboarding
• Collaborate across product domains to orchestrate a financial hub where Spending, Lending, and Investing flow together
• Partner with Card team to ensure a flawless point-of-sale experience and clear transaction histories
• Build features that make saving easier and personal finance management intuitive
• Lead initiatives to migrate payroll, bill payments, and other accounts to the platform
• Define metrics, monitor DAU and transaction velocity, and strive to grow share of wallet
• Manage vendor relationships and lead high-stakes integrations

Connaissances

Product sense

Business acumen

Market research

User-centric design

Technical fluency

Agile execution

Analytical thinking

Strategy

Description du poste

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs

• Paid vacation, personal, and sick days for work-life balance

• Competitive compensation and benefits packages

• Work-life balance in a hybrid environment with at least 3 days in office

• Career growth and development opportunities

• Opportunities to contribute to community causes

• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Senior Product Manager, Everyday Banking. Could It Be You?

As the "Architect of the Financial Hub," you are responsible for building a seamless "Single Hub" experience that encourages users to replace their traditional bank apps. You own the end-to-end lifecycle after the initial onboarding, focusing on winning the user’s direct deposit and helping them take control and optimize their personal finances. You sit at the intersection of spending, saving, and investing, ensuring an elevated experience through a single, liquid ecosystem.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

• You are a Primary Account Orchestrator. You don't just build features; you build the financial OS of our users' lives. You know how to collaborate across different product domains to orchestrate a "Financial Hub" where Spending, Lending, and Investing flow together seamlessly.

• You are a Cash Flow Master. You can partner with the Card team to ensure a flawless point-of-sale experience and provide enriched, clear transaction histories.

• You are a Financial Wellness Enabler. You build features to make saving addictive and managing personal finance effortless.

• You are a Direct Deposit Hunter. You are obsessed with winning the Paycheque. You know the friction points of switching banks and have the strategic playbook to convince users to migrate their payroll, bill payments, and other financial accounts to us.

• You speak Money Movement fluently. You have deep expertise in the rails that move money (EFT, Interac, etc.) and can collaborate with the money movement team to establish a seamless user funding experience to acquire more funds.

• You are Metrics Obsessive. You look at DAU (Daily Active Users) and Transaction Velocity as your bible. You are relentless about increasing the Share of Wallet, turning us into a user’s primary account.

• You can lead High-Stakes Integrations. You have the gravitas to manage vendor relationships and lead the rollout of mission-critical features.

So are YOU our next Senior Product Manager, Everyday Banking?

• Product Sense & Design:

  • Business & Financial Acumen: A deep interest in personal finance and the ability to understand business dynamics, and connect product data with business metrics and outcomes.

  • Market & User Research: Experience leading qualitative and quantitative research to deeply understand client needs, identify unmet needs, validate solutions, and stay on top of market and competitor trends.

  • User-Centric: Balancing business goals with solving real user problems and delivering tangible value. A discerning taste for what constitutes a great user experience and the ability to turn complex problems into simple, intuitive product experiences by applying design thinking and collaborating with the design team.

  • Technical Fluency: Sufficient "technical know-how" to discuss architecture, technical considerations, and trade-offs with engineers, and understand how design, product, and engineering work together effectively.

  • Agile Execution: Knowledge of the full product development lifecycle (Scrum/Agile) to manage timelines, prioritize tasks, and ensure iterative delivery of products.

• Analytical & Strategy: Mastery of using quantitative and qualitative data to derive meaningful insights, define metrics, track performance, and inform prioritization and decision-making. Ability to leverage data to present product opportunities and get stakeholders and leadership buy-in.

• Execution & Stakeholder Management: A track record of launching financial products and managing expectations and communication with stakeholders.

Nice to haves:

• Strong Bias for Action: We value speed and momentum over perfection.

• Ownership & Impact Mindset: Our PM owns both the end-to-end business outcome and the user experience of their products.

• Adaptability: Thriving in ambiguity, learning quickly, and pivoting as needed in a fast-changing field.

• Collaborative Mindset & Candor: Radical candour is our default. We debate ideas, not people.

• Innovation & Competitive Mindset: Willingness to rethink how a bank should work, not just how it has worked. We are here to win the Canadian market and deliver value to our customers.

So are YOU our next Senior Product Manager, Everyday Banking? You are if you…

• Are a thought leader with 3-5 years of FinTech, financial services, or banking experience, leading digital product management with a specialty in core banking and financial services.

• Have expertise with P&L management and cross-sell strategy.

• Have exceptional communication skills across all stakeholders and levels, including engineering, design, data, marketing, operations, customer service, legal and compliance.

• Have demonstrated ability to motivate, influence, drive change and challenge the status quo, deal with ambiguity and make informed recommendations.

• Have exceptional relationship-building and collaboration skills.

• Have strong financial acumen and the ability to lead from strategy to implementation.

• Have demonstrated the ability to work and lead in an agile manner.

Compensation Information:

• Base salary range: $135,000 - $185,000

• The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.