Product Manager, Credit Cards (Questbank)

Community Trust Company; Canada; On-site; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Health & wellbeing resources

Paid vacation, personal, and sick days

Hybrid work environment with 3+ days a

Career growth opportunities

Community involvement

Job summary

Questrade Financial Group is seeking a Product Manager for Credit Cards (Questbank) in Canada. You will own discovery and delivery of card-related features, collaborating with engineering, design, and data partners to solve customer problems and ship impactful products.

You will focus on data-driven decision making, cross-functional leadership, and integrating AI-powered workflows to enhance product outcomes in a fintech environment.

Qualifications

• 5+ years of product management experience, with a track record of shipping consumer-facing digital products at scale - ideally in banking.
• Demonstrated ownership of a product area end to end: strategy, discovery, delivery, measurement, and iteration.
• Fluency in data: define metrics, run experiments, and trust the numbers when appropriate.
• Strong communication: write clearly, present persuasively, translate between technical and non-technical audiences.
• Comfort operating in ambiguity and making rapid, well-founded decisions.
• Prioritization mastery: work with engineering, design, research to balance trade-offs.
• Ability to integrate AI-powered tools into daily workflows to analyze data and automate tasks.
• Experience at high-growth fintech startups or complex systems environments.

Responsibilities

• Owns end-to-end discovery and delivery of credit card product features for Questbank.
• Define measurement framework and use data to drive trade-offs and improvements.
• Collaborate with engineering, design, data, and product marketing to ship products and features.
• Steer multiple product initiatives with a predictable release cadence.
• Communicate strategic updates to leadership with clear risk mitigation plans.
• Mentor cross-functional team members to elevate delivery quality.

Skills

Product management

Data-driven decisions

AI tools integration

Cross-functional leadership

Financial services domain

Job description

Product Manager, Credit Cards (Questbank)

North American Centre, 5700 Yonge St, North York, ON M2N 5M9, Canada

Job Description

Posted Tuesday, July 28, 2026 at 4:00 AM

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Product Manager, Credit Card. Could It Be You?

As a Product Manager for Credit Cards, you will own discovery and delivery of products & features Questbank customers use to manage their money & investments. Your mandate is to take a customer problem and solve it - then build, ship, and improve it with your engineering, design, and data partners.

This is not a roadmap-administration role or a strategy-deck role. You'll sit at the intersection of customer experience, technology, and business strategy as we collapse the boundaries between investing, banking, and spending into one seamless product. It's ideal for someone who has shipped consumer products at scale, sweats the details of every customer touchpoint, and has a track record of getting real things built in complex environments.

In this role, responsibilities include but are not limited to:

• Feature Specification: Owns the end-to-end requirement gathering and definition process for highly complex, interrelated product functionality; strategically navigates technical cross-domain dependencies and descopes features when necessary to optimize sequencing and deliver continuous client value.
• Making Data-Driven Decisions: You go beyond surface-level metrics to develop a deep understanding of the drivers behind product performance, identifying trends, anomalies, and opportunities that others might miss. You define and evolve the measurement framework for your product area, ensuring success is measured in a way that reflects true user and business impact. You use data to make difficult trade-off decisions and confidently challenge assumptions when the evidence demands it.
• Technical Acumen: Maintains a solid understanding of technical architecture, system dependencies, and platform integrations within the product domain; works in close partnership with engineering to navigate complex architectural trade-offs and address technical bottlenecks.
• Product Delivery: Reliably steers product execution, at times for multiple products, from ideation to delivery, setting a predictable release cadence while balancing execution velocity with code quality and long-term architectural stability.
• Managing Up & Executive Trust: Builds deep cross-functional buy-in and organizational trust by distilling complex product updates into clear, strategic insights for leadership, providing proactive mitigation plans for upcoming risks.
• Team Leadership & Morale: Cultivates a high-performing squad environment by setting a clear strategic tone, navigating healthy conflict, and actively mentoring cross-functional team members to elevate delivery quality.
• Ownership Mindset: Demonstrates a relentless focus on whatever outcomes the product and squad need to succeed, championing a strong sense of collective accountability and pride in delivery.
• Data-Driven Strategy: Establishes and tracks clear domain metrics, synthesizing customer insights, performance data, and competitor trends into tactical roadmap priorities.

So are YOU our next Product Manager, Credit Card? You are if you have...

• Experience: 5+ years of product management experience, with a track record of shipping consumer-facing digital products at scale - ideally in banking.
• Demonstrated ownership of a product area end to end: strategy, discovery, delivery, measurement, and iteration.
• Deep customer obsession: you've built your instincts from real customer conversations, behavioral data, and cohort analysis - not strategy meetings or personal bias.
• Fluency in data: you can define the right metrics, run and interpret experiments, and know when to trust the numbers and when to lean on principles.
• Strong communication: you write clearly, present persuasively, and can translate between technical and non-technical audiences, from engineers to executives.
• Comfort operating in ambiguity: you default to action, form a point of view quickly, and revise it when the evidence says so.
• Prioritization Mastery: you know how to partner with engineering, design, user research, product marketing to understand technical trade-offs and make smart calls with your team.
• Ability to integrate AI-powered tools and prompts: into daily operational workflows to analyze datasets, automate routine administrative tasks, and enhance data-driven decision-making.
• Experience at high-growth startups, especially in fintech or other domains requiring complex systems thinking.
• Experience launching net-new products or entering new markets, especially in regulated industries.
• Strong opinions about UI/UX - you don't need to be a designer but should know what a category defining experience looks like.
• Experience with the financial services landscape and its regulatory environment.
• A portfolio of side projects, prototypes, or things you've built - with or without a mandate.

Compensation Information:

• Base salary range: $120,000 - $150,000
• The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

North American Centre, 5700 Yonge St, North York, ON M2N 5M9, Canada