Senior Product Manager

Scotiabank; Toronto; On-site; CAD 110,000 - 170,000; Full time

Job summary

Scotiabank is seeking a Senior Product Manager for Credit Origination & Adjudication to drive the digital transformation of Canadian Banking. You will translate user journeys into prioritized backlog deliverables, partner with nCino and other stakeholders, and oversee large, multi-faceted programs across Commercial Banking, Business Banking, and Engineering.

You will lead agile practices, champion customer focus, and ensure compliance with policies while coordinating with internal and external

Qualifications

• 6+ years experience in financial services or building digital products.
• End-to-end product delivery experience from inception to delivery.
• Strong understanding of Commercial Banking policies and processes.
• Ability to build trusted relationships, instill confidence and influence stakeholders.
• Experience with financial products in investing and/or wealth management.
• Ability to identify and solve ambiguous problems to drive value.
• Knowledge across Product Management, Agile/Scrum, Engineering, UX/UI Design, Finance.
• Excellent organizational and analytical skills with attention to detail.
• Curious and experimental mindset to drive innovation.

Responsibilities

• Lead agile product management to prioritize effectively and manage inter-dependencies across key scrum teams.
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships.
• Prioritize and manage a dedicated backlog with partners across Commercial, Business Banking, Engineering, and Operations.
• Lead and support the creation of new functionality through detailed user stories based on business requirements.
• Partner closely with business stakeholders to ensure an effective operating and delivery model.
• Use data to drive decisions, building hypotheses, testing, and planning analytics inclusion in the roadmap.
• Engage day to day with the scrum teams, answer questions and support decision making.
• Plan for and consider reusability of Canada components in other markets.
• Understand risk appetite and risk culture in day-to-day activities and decisions.
• Champion a high-performance environment and mentor other product managers.

Skills

Agile / Scrum

Stakeholder management

Product management

nCino / Salesforce

Digital banking

Financial services

End-to-end delivery

Communication skills

Education

Engineering, Computer Science or Business degree

Job description

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As the Senior Product Manager, Credit Origination & Adjudication , you will contribute to the overall success of Digital Transformation of Canadian Banking and drive a dedicated backlog with partners in Commercial Banking , Business Banking , Adju dication, Policy, Operations , and Engineering. You will oversee the rollout of an industry leading digital experience, and be responsible for engaging stakeholders , incorporating feedback from participants, prioritizing key features and experiences, and more. You will be responsible to partner with the nCino Vendor, other product managers, functional SME’s, bank stakeholders, software engineers, and designers, to translate the user journeys into actionable, prioritized backlog deliverables and follow through to delivery. Critical to success in this role is the ability to build strong relationships with partners (both internal and external) and lead large-scale, multi-faceted programs. This role ensures all activities conducted are in compliance with governing regulations, internal policies , and procedures.

Is this role right for you? In this role you will:

• Lead agile product management to prioritize effectively and manage inter-dependencies across key scrum teams
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Prioritize and manage a dedicated backlog with partners across Commercial, Business Banking , Engineering , and Operations closely with Engineering to ensure a user experience across client segments that is logical, engaging, and accessible
• Lead and s upport the creation of new functionality through detailed user stories, based on gathering business requirements effectively.
• Partner closely with business stakeholder teams to ensure an effective operating and delivery model
• Use data to drive decisions, building hypotheses, testing and iterating, including planning for the right incorporation of data and analytics strategies into roadmap
• Engage day to day with the scrum teams, answer clarifying questions and support decision making.
• Plan for and consider reusability of Canada components in other markets across the Bank’s International footprint.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations of your respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day- to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champion a high-performance environment and contributes to an inclusive work environment , providing coaching and mentoring to other product managers .

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 6 + years Experience in either: Financial Services, such as Commercial Banking, Customer Relationship Management, Adjudication, Fulfillment, or; Building digital products, particularly nCino/Salesforce.
• Managed a technology product or a digital journey end to end, from inception to delivery
• Strong understanding of the Commercial Banking business line including policies and processes, servicing models and products
• Ability to build trusted relationships, instill confidence and influence stakeholders
• Experience with financial products and services in direct investing and/or wealth management
• Master of identifying and solving ambiguous problems to drive customer and business value
• Knowledgeable about multiple functional areas such as Product Management, Agile/Scrum, Engineering, UX/UI Design, Finance
• Excellent organizational and analytical skills with strong attention to detail
• Curious and experimental mindset to drive innovation
• Great verbal and written communication skills, with the ability to engage and influence stakeholders at different levels in the organizations
• Engineering, Computer Science or Business degrees

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and our communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.