Senior Product Manager

Lazer Technologies; Toronto; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Work From Anywhere

Unlimited PTO

Healthcare benefits

Regular team retreats

Job summary

Lazer Technologies is seeking a Senior Product Manager to shape and deliver large-scale Shopify commerce experiences for leading brands. You will bridge strategy, delivery, and technology—translating discovery insights into actionable roadmaps and ensuring every project delivers measurable value.

You will work with enterprise stakeholders, drive backlog and roadmap for migrations and new builds, and focus on KPIs like conversion and retention.

Qualifications

• 3+ years in Product Management or similar roles in brand, agency, or consultancy environments.
• Proven track record delivering large-scale digital commerce projects, including migrations to modern SaaS.
• Deep Shopify Plus experience and knowledge of the broader commerce tech stack (ERP, OMS, PIM, CRM, CDP, payments).
• Strong communication with C-suite, product, and engineering teams; agile delivery and discovery mindset.

Responsibilities

• Lead client discovery sessions to understand goals, journeys, and processes.
• Translate findings into a product vision, measurable objectives, and scope baseline.
• Own backlog and roadmap for migrations, new builds, and optimization projects.
• Collaborate with Delivery Managers, Architects, and Engineers to ensure delivery aligns with goals.
• Focus on KPIs tied to conversion, AOV, retention, and scalability.

Skills

Product management

Shopify Plus

Enterprise commerce

Agile / SAFe

Stakeholder management

Communication

Technical literacy

Analytics / KPIs

Architecture awareness

Tools

ERP systems

OMS

PIM

CRM

CDP

Payments

Job description

Lazer is a world-class digital product studio composed of 180+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product experience, we have designed, engineered, and grown products from $0 to $200M in revenue. Clients seek out our help because we have the talent to deeply understand their needs and provide industry, technical, or product insights that are uniquely valuable to their efforts. Our clients range from early-stage startups and venture studios to recognizable retail brands and exciting enterprises. Some of our notable clients include Google, Shopify, Coinbase, Alchemy, Hinge, OVO, Polymarket, and more.

Lazer is a remote-first organization headquartered in Toronto, Ontario, with employees worldwide. We believe in providing the best experience possible for all Lazerites by fostering a strong community through regular events, company vacations, competitive compensation, unlimited PTO, and more! Join Lazer and help us solve problems and build the next generation of products!

Lazer Commerce is a specialized team within Lazer focused on crafting scalable, high-performing commerce experiences across the Shopify ecosystem. We partner with forward-thinking brands and agencies to design and implement custom storefronts, headless architectures, and robust backend integrations. From theme development to complex ERP and OMS workflows, our engineers bring deep expertise in Shopify, modern frameworks, and commerce infrastructure to help clients launch, scale, and optimize their digital retail experiences.

The Role:

We’re looking for a Senior Product Manager to help shape, define, and deliver large-scale Shopify commerce experiences for leading brands. In this role, you’ll bridge the gap between strategy, delivery, and technology — translating discovery insights into actionable roadmaps and ensuring every project delivers measurable value.

Who You Are:

• You have 3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner), ideally within a brand, agency, or consultancy environment.
• You have a proven track record of delivering large-scale digital commerce projects, including platform migrations from legacy systems like SFCC, Magento, or Hybris to modern SaaS ecosystems.
• You’re deeply familiar with Shopify Plus and the broader commerce technology stack — from ERP and OMS to PIM, CRM, CDP, and payments.
• You thrive in enterprise stakeholder environments, collaborating confidently with C-suite, product, and engineering teams.
• You’re fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks, with a structured yet flexible mindset.
• You’re an exceptional communicator and facilitator who can bring clarity, alignment, and focus to complex, multi-stakeholder projects.
• You combine technical literacy (APIs, integrations, architecture fundamentals) with strong commercial acumen, always focused on ROI and client value.
• You’re analytical and detail-oriented, comfortable defining and tracking KPIs that measure success and impact.
• You’re adaptable and thrive in ambiguity — driving clarity, protecting scope, and helping teams deliver meaningful results.

Bonus Points If You Have:

• Experience supporting multi-market or international merchants.
• Familiarity with CRO, experimentation, and analytics tools.
• Experience building or scaling a product management practice within an agency.

What You'll Do:

Discovery & Scope Definition

Lead client discovery sessions post-sale to understand business goals, customer journeys, and operational processes.

Partner with Technical Architects, Solutions Engineers, and Delivery Managers to define clear project scope and alignment.

Translate discovery findings into a product vision, measurable objectives, and an agreed scope baseline.

Support decision‑making around change requests, scope variations, and timeline impacts, balancing commercial, technical, and client needs.

Backlog & Roadmap Management

Build and maintain a structured product backlog — defining epics, user stories, and acceptance criteria with clarity and priority.

Facilitate trade‑off discussions with client and internal teams, ensuring alignment with scope and outcomes.

Own the roadmap and prioritization process for migrations, new builds, and optimization projects.

Collaboration & Execution

Work closely with Delivery Managers, Technical Architects, and Engineers to ensure delivery aligns with defined goals.

Provide continuous product context during sprints, removing ambiguity and safeguarding scope boundaries.

Support UAT and client enablement before and after releases.

Value Realization & Optimization

Focus on KPIs tied to conversion, AOV, retention, scalability, and operational efficiency.

Review delivered functionality with clients, recommending iterative improvements while maintaining scope discipline.

Act as a strategic product partner, driving growth and long‑term value for enterprise Shopify clients.

Agency & Practice Building

Help establish Product Management as a discipline within the agency — building frameworks for discovery, documentation, and delivery.

Mentor peers in product‑led, scope‑driven thinking across teams.

Contribute to agency thought leadership, developing case studies and best practices for enterprise commerce.

What Success Looks Like:

Discovery and requirements gathering produce clear, aligned, and agreed‑upon scopes. Delivery teams operate with clarity and confidence, minimizing scope creep and misalignment. Change requests are transparent and data‑driven, with well‑communicated trade‑offs. Clients experience measurable business impact and trust in our delivery. Product Management becomes a recognized pillar that elevates delivery quality and client success.

AI in our hiring process

We use AI to help us review and shortlist applications based on job‑related criteria. A human hiring manager always makes the call on who moves forward. As a company that builds with AI every day, we’re all for candidates using it too — just be upfront about how it helped.

Why Work With Us

• Accelerate Your Growth: Work across multiple industries and cutting‑edge projects with a team that ships fast.
• Maximum Impact: Shape the future of the tech industry by helping ambitious projects reach their potential.
• True Ownership: Everyone ships code and has real autonomy with minimal meetings.
• Continuous Learning: Be part of a team of senior engineers and designers who love learning and knowledge sharing.

Why This Might Not Be For You

• You Resist Modern Tools: We leverage AI and cutting‑edge technology to build rapidly and focus our energy on solving the most complex, high‑impact challenges for our clients.
• You Crave High Structure: We thrive in an autonomous, fast‑moving environment, which means you need to be comfortable with some ambiguity.
• You Prefer Conventional Careers: Our consulting approach involves varied projects and direct client interaction — it's not for everyone.
• You Like Staying in One Lane: Our projects require adapting to different tech stacks and modern tooling quickly.

Benefits & Perks

• Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building!
• Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life.
• Employee Care: We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees)
• Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind.
• Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.