Senior Product Manager

Credence; Canada; Remote; CAD 100,000 - 140,000; Full time

Job summary

An exciting opportunity awaits at a leading technology company as a Senior Product Manager, where you'll shape the product strategy and roadmap for innovative background screening solutions. Drive product development from concept through launch, collaborate across functions, and ensure exceptional customer value while enjoying a fully remote work environment and generous benefits.

Benefits

4 weeks of paid vacation + additional health & wellness time off

Comprehensive health and benefits package

Fully remote setup with home-office allowance

Budget for industry conferences and advanced courses

Ownership of critical system components affecting customer experience

Qualifications

• Proven experience launching B2B or enterprise-level SaaS products.
• Strong analytical skills with capabilities to work with and analyze metrics.
• Exceptional ability to collaborate with cross-functional teams.

Responsibilities

• Develop and execute product roadmaps aligned with market trends.
• Drive the product lifecycle from specification to launch.
• Define and track KPIs and ROI models for feature success.

Skills

Product Leadership

Data-Driven Decision Maker

Communication & Collaboration

Agile & Tools Savvy

Market Research Expertise

Go-to-Market Acumen

Tools

Jira

Asana

Trello

Job description

Who We Are
At Certn, we’re revolutionizing background screening with The World’s Easiest Background Check—fast, global, and powered by tech. We’re not about outdated processes and red tape. We’re about innovation, speed, and impact. If you’re looking for a place where ownership, collaboration, and creativity thrive, this is it.

The Role:

We’re on the lookout for a Senior Product Manager to shape Certn’s product strategy and roadmap on a global scale. You’ll lead product development from concept through launch—leveraging market research, competitive analysis, and customer insights to inform decisions. With a strong external focus, you’ll engage customers and stakeholders worldwide to refine our strategic direction, drive innovation, and ensure our product delivers unparalleled value in the background-screening space.

What You'll be Doing:

• Product Strategy & Planning: Develop and execute product roadmaps aligned with market trends and business goals. Define and prioritize user stories, requirements, and use cases to solve customer pain points. Conduct deep market research and competitive analysis to inform product direction.

• Product Development: Drive the end-to-end product lifecycle—from specification to launch. Collaborate closely with engineering to ensure features are built to spec. Partner with marketing and sales to create collateral, enablement materials, and go-to-market strategies.

• Cross-Functional Collaboration & Mentorship: Partner with engineering, design, marketing, sales, and customer success to align on priorities and dependencies. Provide mentorship to junior product team members, fostering a collaborative and inclusive culture.

• Support Build Processes: Write crisp user stories and acceptance criteria, participate in sprint planning/reviews, and guide buy/build/partner decisions with high-level tech assessments. Monitor delivery progress and communicate delays or dependencies proactively.

• Product Performance & Profitability Analysis: Define and track KPIs, ROI models, and cost-of-delay analyses to evaluate feature success. Collaborate with the BI team to analyze usage data and translate insights into product enhancements.
  
  

What You Bring to the Table:

• Product Leadership: Proven track record of launching software products—preferably B2B or enterprise-level SaaS—in a fast-paced, global environment.

• Data-Driven Decision Maker: Strong analytical skills; comfortable working with metrics, running experiments, and using data to drive roadmap decisions.

• Communication & Collaboration: Exceptional ability to collaborate with cross-functional stakeholders (engineering, design, marketing, sales, and customer success) and articulate vision across all levels.

• Agile & Tools Savvy: Experience with Agile or Scrum methodologies and product-management tools such as Jira, Asana, or Trello.

• Market Research Expertise: Skilled at conducting market research, competitive analysis, and customer interviews to uncover market opportunities and pain points.

• Go-to-Market Acumen: Demonstrated experience influencing pricing, positioning, and messaging for successful product launches.

Why You Should Be Excited:

• Vacation Mode On: 4 weeks of paid vacation + additional health & wellness time off.

• Health and Benefits: Comprehensive Package for you and your dependents.

• Flex Life: Fully remote setup with a home-office allowance and flex stipend.

• Growth Fuel: Budget to attend industry conferences, pursue certifications, or take advanced courses.

• Impact & Ownership: Own critical system components that directly affect customer experience and platform stability.

• Team Energy: Collaborate with passionate engineers who value craftsmanship, continuous improvement, and collective success.
  

A Little Bit More About Us

If you’re stoked by the chance to drive bold innovation, smash silos, and deliver world-class products, we want to hear from you. Let’s build something epic together

Certn is a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background checks. Having recently been named one of Canada’s Companies-to-Watch in Deloitte’s Technology Fast 50 Awards, we are becoming one of the fastest-growing start-ups.

Just so you know… The selected candidate will be required to complete a background check. This means you will get to see first hand what we do (and trust us, we do it REALLY well)!

Certn takes pride in being an advocate for equal opportunities in the workplace. Our commitment is reflected in how we’re creating a workplace that’s respectful, inclusive, and free from barriers—a place where each member of our team can achieve their full potential. We firmly believe that the strength of our company is rooted in diversity, and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that you'll consider Certn as your preferred employer, where you can thrive and contribute to our collective success.

If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you.