Senior Product Manager

Cast & Crew Entertainment Services, LLC; Burnaby; On-site; CAD 253,128 - 281,254; Full time

Job summary

Cast & Crew Entertainment Services, LLC in Burnaby, BC, seeks a Sr. Product Manager to define the vision, roadmap and strategy for its enterprise SaaS platform.

You will work closely with customers and internal teams to deliver scalable solutions that solve real business needs and delight users. The role emphasizes heavy user research, cross-functional collaboration with Sales, Customer Success, Implementations and Payroll Operations, and a strong focus on delivering high-value features through

Qualifications

• 4+ years of senior product management experience building enterprise SaaS products.
• Experience leading through influence across multiple stakeholder groups.
• Strong ability to translate analytics concepts for a business audience.

Responsibilities

• Define and drive the product strategy and vision for your product based on user research and analytics.
• Build and maintain a high-value, feature-rich product roadmap.
• Prioritize and manage an agile backlog of features in a dynamic environment.

Skills

Senior product management

Enterprise SaaS

Stakeholder collaboration

Agile backlog mgmt

Education

Bachelor’s degree

Tools

Azure

AWS

Job description

About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew

Position Overview

The Sr. Product Manager is responsible for building high-quality and timely solutions to solve complex business problems. As a Sr. Product Manager, you will build easy-to-use and scalable product solutions to support business growth for customers and internal stakeholders alike. We are looking for a dedicated, ambitious and self-driven Sr. Product Manager. In this role, you will work closely with our customers and internal stakeholders to provide elegant solutions that solve real business problems and delight users. You will gain a deep understanding of our platform, our payroll systems and our processes which you will use to assist in defining the overall vision, roadmap and strategy of the product.

Core Responsibilities

Define and drive the product strategy and vision for your product based on good judgement combined with heavy user research, stakeholder interviews and analytics. Build and maintain a high-value, feature-rich product roadmap. Establish deep understanding of relationship between your product, various integrated products and system functionality/related business process(es). Work with internal and external stakeholders to understand business needs and articulate use cases in order to define product requirements. Collaborate with cross-functional teams like Sales, Customer Success, Implementations, Support and Payroll Operations teams to gather and incorporate product feedback into the roadmap. Identify and diagnose issues, document assumptions and design solutions. Lead large-scale, cross-functional product initiatives including related system integrations. Prioritize and manage an agile backlog of product features and enhancements in a demanding and constantly changing environment. Work with the development team to ensure that all requirements are clearly communicated and understood through user stories/epics, PRDs, mockups, prototypes and other key artifacts. Work closely with UX Design team to provide direction for overall design and usability of the product to ensure a delightful user experience. Assist with user acceptance testing and provide clarification to aid in the resolution of defects/bugs. Assist Product Marketing and Sales teams in developing and supporting go-to-market strategies for new feature and product launches.

Key Qualifications

Bachelor’s degree in a relevant field required. 4+ years’ senior product management experience building enterprise SaaS products. Experience with file and other asset management platforms strongly preferred. Effective at leading through influence across multiple competing stakeholder groups, with superior communication skills, both written and as a presenter. Ability to translate technical or analytics concepts for a business audience. Experience navigating and working with complex platform integrations. Technical familiarity and/or ability to acquire in-depth knowledge of asset management principles such as data indexing, OCR and cloud storage across variety of cloud technologies (e.g., Azure, AWS). Strong execution-focus and ability to create an actionable plan amongst a certain degree of ambiguity. Detail-oriented with excellent problem solving and decision-making skills.

Preferred Qualifications

Working knowledge of payroll, HR, accounting and entertainment industry highly preferred.

Special Work Conditions

Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

Benefits

Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements. Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job‑related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non‑discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CA residents

Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/

Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $180,000.00 - $200,000.00 per year. At Cast & Crew, our diverse workforce is always at the heart of what we do. Our company is committed to a culture of encouraging unique perspectives and backgrounds and to ensure growth and opportunities are available for all. Come join our team of talent that helps make magic happen. #OneCastOneCrew We grew from a modest small business in 1976 to be the premiere provider of entertainment technology and solutions, staying true to our mission of modernizing content production and leading the digital transformation within the industry. Our cloud-based solutions and industry expertise help streamline the entire production lifecycle and have revolutionized how content is made. We now have a global workforce across a host of storied brands, spanning all areas of produced and live entertainment, from film, television, streaming, to advertising, live events, and short-form.