Senior Product Designer

President’s Choice Bank; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading bank in Canada seeks a Senior UX Designer to lead design initiatives for their digital platforms. The role involves collaborating with cross-functional teams to improve user experiences, utilizing research and data to drive impactful design solutions. Ideal candidates have over 3 years of design experience, especially in mobile environments, and possess a strong portfolio demonstrating innovative digital experiences.

Benefits

Flexible working hours

Collaborative environment

Career development opportunities

Qualifications

• 3+ years experience as a designer on cross-functional teams.
• Proficiency in designing for mobile platforms (iOS and Android is desirable).
• Strong portfolio showcasing accessible, scalable digital experiences.

Responsibilities

• Lead design initiatives impacting both mobile and web platforms.
• Collaborate with product managers and tech leads to enhance user experience.
• Conduct user research and validation to inform design decisions.

Skills

Design Thinking

User Experience

Problem Solving

Collaboration

Job description

time left to apply End Date : January 18, 2025 (23 days left to apply)

job requisition id R2000528674

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location : 500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9

When you hire great people, great things can happen.

PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

• Our hybrid model requires this role to be in office 4 days a week with flexible working hours at our Bathurst / Lakeshore location.

Are you a creative, strategic thinker who likes to challenge the status quo and disrupt established markets? Do you have a passion for financial services and would like to work in a fast-paced, nimble, collaborative environment? Are you a successful big picture thinker but also detail-oriented and able to see the small specifics that others often miss? If yes, then a role within the Digital Product team at PC Financial may be right for you.

Role Overview :

As Senior UX Designer, you will lead design initiatives with significant impact and complexity across PC Financial mobile and web platforms, aiming to deliver customer and business outcomes that we can celebrate and learn from. You will be responsible for partnering with other product designers, product owners, and tech leads focused on the Banking digital experiences. You’ll be customer-focused, utilizing research and data every day to uncover meaningful insights that inform your work. You will work in a collaborative environment with a fantastic culture, partnering with team members across the organization to contribute to the overall success of PC Financial, and our customers.

What you’ll do :

• Problem Discovery, Definition & Goal Setting : You’ll collaborate with your team to ensure that problems, initiatives, and outcomes are well-defined and documented based on objective data. You’ll facilitate discovery sessions and workshops that align your team around clearly defined problem statements and goals.
• Interaction Design : You know when and why to apply interaction design processes to achieve the right outcomes with your team. Your focus will be in the interplay between words, visuals, space, time, and behaviours of digital user interfaces. Your work product will include journey maps, service blueprints, information architecture, user flows, and wireframes.
• Art Direction & Visual Design : You’ll design the high-fidelity interfaces that we build and create all design artifacts for front-end developers to implement. You understand how to convey visual personality, tone, look and feel, and the flourish that is appropriate to your product.
• Design Systems Thinking : You’ll ensure that design solutions utilize and further the team's design system, and leverage or iterate on existing patterns whenever possible. You’ll identify undefined or inconsistent patterns and propose scalable solutions. You’ll encourage and facilitate the shared naming of elements across design and development on the team.
• Design Research, Validation & Iteration : You’ll contribute to and lead user and market research activities, and synthesize their results. You’ll leverage a range of mixed methods tools from generative to evaluative, experimentation, and in-market performance to improve your work. You’ll track the performance of your work post-launch and continue to optimize based on data.
• Inclusive Design : You’ll ensure that our digital products can be experienced by everyone, reflecting the diversity of the communities we serve. You have an applied understanding of AODA design requirements and can apply knowledge of inclusive design ‘grey areas’ that may not be legal requirements, but improve our digital products for everyone.

Your qualifications should include :

• 3+ years experience working as a designer on cross-functional teams releasing consumer experiences or enterprise products. Experience designing for mobile platforms iOS & Android is an asset.
• A portfolio with recent case studies that demonstrate :
• Beautiful, accessible, scalable digital experiences that you have shipped.
• Your experience working in a cross-functional team in an agile environment working closely with Product, Tech and Design peers.
• Your approaches to problem framing and solutioning while balancing stakeholder needs and technical constraints.
• Your ability to use design as a tool to uncover what questions to ask, what solutions to explore, and how to define and measure success.
• The key performance indicators you used to measure the effectiveness of your solutions.
• How you have contributed to the design practice and / or team culture at an organization.

Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and therefore encourage applications from Aboriginal Peoples, women, members of a visible minority, and persons with a disability. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Number of Openings : 1

PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

Please Note : If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

About Us

Together, we are an organization committed to transforming the everyday banking experience and providing our customers with the unprecedented value they deserve. We’re looking for entrepreneurial spirits to drive this vision forward, and because our business model is one-of-a-kind, our talent has to be just as unique.

That’s where you come in. We will equip you with the freedom to envision, conceptualize and collaborate in a fast-paced environment, and you’ll discover what it’s like to push the limits and draw on the talent of your peers. This experience empowers our colleagues on their journey every day, making our promise and vision simple. Come work for a Canadian bank that thinks differently.

A NOTE ON RECRUITMENT FRAUD

Please be advised that recruitment fraud has affected a number of Canadian companies. In such schemes, individuals posing as legitimate recruiters may request personal information and payment from those seeking employment. Loblaw Companies Limited, its subsidiaries, and recruiting agencies will never ask for payment at any stage in the recruitment process.

To avoid falling victim to recruitment fraud :

• Do not respond to unsolicited offers from people you are unfamiliar with.
• Do not disclose personal or financial details via text messages.
• Check any documents for poor grammar and spelling as this is often a warning sign of fraud.
• Beware of employers or agents using webmail email addresses such as @Yahoo or @Hotmail.
• Hover over email addresses to check the sender’s details.
• If you are asked for payment of any kind from a recruiter, contact your local police department as this is very likely to be fraud.

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