Senior Product Designer

Rootly; Toronto; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation and equity

Medical, dental, and vision coverage

Three weeks vacation + unlimited sick/

Mental health days

Home office stipend

AI tools access

High-impact environment

Job summary

Rootly is seeking a Principal Product Designer to define the design culture and set the standard for world‑class UX. You will lead by example, craft products that delight users with simplicity and effectiveness, and mentor the team.

You’ll own end‑to‑end experiences, build a scalable design system, collaborate with engineers and product leaders, and drive a culture of craftsmanship with data‑driven decisions.

Qualifications

• 8+ years of experience in UX/UI design with a strong track record at companies known for exceptional product design and usability.
• Deep understanding of product design beyond UI, including how users think and behave.
• Exceptional visual and interaction design skills that produce beautiful and functional interfaces.
• Experience designing and enforcing a design system that ensures consistency at scale.
• A natural leader who mentors and instills a culture of design excellence.
• Strong product instincts, thinking beyond pixels to user problems, business impact, and engineering trade-offs.
• Ability to move fast without compromising quality.
• Strong communication skills and ability to articulate design decisions clearly.
• High sense of ownership and accountability, taking initiative to make it happen.
• Experience working closely with engineers and understanding trade-offs between vision and technical constraints.

Responsibilities

• Define and own the end-to-end user experience across all of Rootly’s products, ensuring frictionless and intuitive interactions.
• Set the gold standard for UX/UI design and lead the creation of a consistent design language and component libraries.
• Work with engineering, product, and leadership to influence the roadmap and advocate for user needs.
• Mentor and raise the quality bar for the design team, enforcing design standards across the company.
• Drive a culture of craftsmanship, ensuring everything shipped is polished, purposeful, and impactful.
• Leverage data, customer insights, and product intuition to make informed design decisions.
• Proactively identify and solve UX challenges before they become bottlenecks.

Skills

UX/UI design

Design systems

Leadership

Mentoring

Cross-functional

User research

Visual design

Job description

Rootly is building an incident management platform that helps organizations resolve incidents quickly. Rootly is on a mission to be the go‑to way companies respond when things go wrong.

The Role

As Principal Product Designer you will define the design culture for Rootly and set the standard for world‑class UX. You will lead by example, designing products that delight users with simplicity and effectiveness, and mentor the team.

What You’ll Do

• Define and own the end‑to‑end user experience across all of Rootly’s products, ensuring frictionless and intuitive interactions.
• Set the gold standard for UX/UI design and lead the creation of a consistent design language and component libraries.
• Work with engineering, product, and leadership to influence the roadmap and advocate for user needs.
• Mentor and raise the quality bar for the design team, enforcing design standards across the company.
• Drive a culture of craftsmanship, ensuring everything shipped is polished, purposeful, and impactful.
• Leverage data, customer insights, and product intuition to make informed design decisions.
• Proactively identify and solve UX challenges before they become bottlenecks.

What We’re Looking For

• 8+ years of experience in UX/UI design with a strong track record at companies known for exceptional product design and usability.
• Deep understanding of product design beyond UI, including how users think and behave.
• Exceptional visual and interaction design skills that produce beautiful and functional interfaces.
• Experience designing and enforcing a design system that ensures consistency at scale.
• A natural leader who mentors and instills a culture of design excellence.
• Strong product instincts, thinking beyond pixels to user problems, business impact, and engineering trade‑offs.
• Ability to move fast without compromising quality.
• Strong communication skills and ability to articulate design decisions clearly.
• High sense of ownership and accountability, taking initiative to make it happen.
• Experience working closely with engineers and understanding trade‑offs between vision and technical constraints.

Benefits

• Competitive compensation and early equity in a fast‑growing, venture‑backed company.
• Comprehensive medical, dental, and vision coverage.
• Three weeks of vacation, unlimited sick and mental health days, and a company‑wide end‑of‑year shutdown.
• $500 stipend for home office setup.
• Unlimited token usage and access to AI tools.
• Fast‑moving, high‑impact environment where leadership and ideas shape the future.

Rootly is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.