Senior Product Designer

GS1 Canada; Toronto; Presencial; CAD 90 000 - 100 000; Tempo integral

Resumo da oferta

GS1 Canada is seeking a Senior Product Designer to craft end-to-end experiences across its digital product ecosystem. You will work from discovery through delivery and measurement, partnering with Product Management, Engineering, and industry stakeholders to translate problems into user-centered solutions.

Design flows, wireframes, and prototypes, contribute to the design system, and ensure accessibility meets WCAG 2.2 AA and AODA.

Qualificações

• 5+ years designing digital products in agile, cross-functional teams.
• Portfolio demonstrating approach to problem solving and excellence in interaction and visual design.
• Experience designing complex enterprise or SaaS applications, especially data-heavy workflows.
• Strong interaction design, information architecture, and visual design capabilities.
• Experience planning and conducting customer research, usability testing, and design validation.
• Systems thinking with ability to reduce complexity and maintain design systems.
• Working knowledge of WCAG 2.2 AA and inclusive design practices.
• Proficiency with Figma and FigJam; familiarity with Storybook, Azure DevOps or Jira.
• Working understanding of HTML and CSS to collaborate with front-end developers.
• Strong facilitation, communication, storytelling, and stakeholder management skills.

Responsabilidades

• Support and participate in discovery to define customer problems and opportunities.
• Produce user flows, wireframes, prototypes, and production-ready specs.
• Plan and run usability testing with customers and stakeholders; use data to inform design decisions.
• Contribute to GS1 Canada’s design system and ensure accessibility compliance.
• Collaborate with product, engineering, and leadership; lead workshops and design reviews.

Conhecimentos

End-to-end ownership

Interaction design

Information architecture

Visual design

Usability testing

Design systems

Accessibility

Stakeholder management

Facilitation

Prototyping

Ferramentas

Figma

FigJam

Storybook

Azure DevOps

Jira

Descrição da oferta de emprego

Senior Product Designer

Department: Product & Services

Employment Type: Full Time

Location: Toronto, ON

Compensation: CA$90,000 - CA$100,000 / year

Description

Reporting to the Director of Product Design, the Product Designer designs end-to-end experiences across GS1 Canada’s ecosystem of digital products. You’ll work across the product development lifecycle, contributing from problem definition and discovery through design, validation, delivery, and measurement.

You’ll partner closely with Product Management, IMS Leads, Engineering, Business Analysis, and industry stakeholders, working in alignment with GS1 Canada’s product development lifecycle standard. You’ll bring strong product design craft, curiosity, and customer focus to understanding problems, exploring solutions, and using evidence to inform design decisions.

Key Responsibilities

Discovery

• Help define customer problems and product opportunities with Product Management and Engineering.
• Support and conduct customer interviews, contextual research, and discovery workshops.
• Validate assumptions through rapid prototyping and concept testing before development begins.
• Maintain personas and journey maps across current-state and future-state contexts.

Product Design

• Produce user flows, wireframes, prototypes, and production-ready interface specifications.
• Simplify complex, data-heavy enterprise workflows into intuitive experiences.
• Balance customer needs, business objectives, accessibility, and technical constraints.
• Collaborate with Engineering through implementation to confirm designs ship as intended.

Research and Validation

• Plan and run usability testing with customers, account managers, and business stakeholders.
• Use analytics, customer feedback, and behavioural data to measure design efficacy and find opportunities.
• Build and defend evidence-based arguments for design decisions.

Design Systems and Accessibility

• Contribute reusable patterns, component definitions, documentation, and design tokens to GS1 Canada’s design system, and reduce drift between design and code.
• Deliver designs that meet AODA requirements and WCAG 2.2 Level AA, building accessibility in rather than remediating late.
• Partner with Engineering to confirm accessibility requirements survive implementation.

Collaboration and Leadership

• Define and refine work items (Features, Product Backlog Items, User Stories) with product and engineering partners.
• Facilitate workshops, ideation sessions, and journey mapping.
• Present design rationale to leadership and external industry stakeholders, framed with the journey, personas, and evidence behind the decisions.
• Contribute to design critique, and advance the Product Design Community of Practice.

Skills, Knowledge & Expertise

• 5+ years designing digital products in agile, cross-functional teams, with demonstrated end-to-end ownership from discovery through delivery.
• Portfolio demonstrating approach to problem solving, design process, and excellence in interaction and visual design
• Experience designing complex enterprise or SaaS applications, particularly data-heavy workflows.
• Strong interaction design, information architecture, and visual design capability.
• Experience planning and conducting customer research, usability testing, and design validation.
• Systems thinking, with the ability to reduce complexity rather than accommodate it.
• Experience contributing to or maintaining a design system.
• Working knowledge of WCAG 2.2 AA, AODA, and inclusive design practice.
• Proficiency with Figma and FigJam; familiarity with Storybook, Azure DevOps or Jira, and AI-assisted design tooling.
• Working understanding of HTML and CSS, sufficient to collaborate credibly with front-end developers.
• Strong facilitation, communication, storytelling, and stakeholder management skills.