Senior Product Design Lead: AI-Driven B2B SaaS UX

LBMX Inc.; London; On-site; CAD 171,000 - 199,000; Full time

Benefits offered by this job

Health spending account

Employee assistance program

3 weeks vacation + personal days

Job summary

LBMX, based in London, Ontario, seeks a Product Design Lead to own the quality and consistency of the experience across our product portfolio. As the sole dedicated designer, you will set the standard for how LBMX products look, work, and feel, and build the design system that keeps them coherent.

You will partner with Principal Product Managers, Product Managers, and Engineering to drive design through craft, evidence, and credibility.

Qualifications

• Experience leading end-to-end product design for complex, data-heavy B2B SaaS.
• Proven ability to own a design system and collaborate with engineers.
• Strong portfolio showing research-driven decisions and measurable results.

Responsibilities

• Own end-to-end user experience across LBMX's product portfolio.
• Plan and conduct ongoing user research and usability testing.
• Drive empathy and align product teams with user needs.
• Own LBMX's design system and accessibility guidelines.
• Collaborate with Product Managers and Engineering on wireframes.
• Design in-product onboarding, tooltips, and contextual help.
• Advocate for WCAG 2.1 AA conformance.
• Use AI tools to accelerate design work with good judgement.

Skills

End-to-end UX

User research

B2B SaaS design patterns

Design system ownership

Onboarding design

AI-assisted design

Figma proficiency

Accessibility (WCAG)

Cross-functional collaboration

Education

Degree in interaction design / HCI / graphic design

Tools

Figma

Job description

LBMX, based in London, Ontario, seeks a Product Design Lead to own the quality and consistency of the experience across our product portfolio. As the sole dedicated designer, you will set the standard for how LBMX products look, work, and feel, and build the design system that keeps them coherent.

You will partner with Principal Product Managers, Product Managers, and Engineering to drive design through craft, evidence, and credibility.