Senior Principal, Salesforce Digital – Canada
Slalom
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Benefits offered by this job
Job summary
Slalom is seeking a Senior Principal, Salesforce Digital – Canada, based in Toronto, to lead market-facing Salesforce Digital capabilities and partner with Salesforce, clients, and Slalom leadership to identify opportunities and drive growth.
You will shape MarTech solutions across Marketing Cloud, Commerce Cloud, Loyalty, Experience Cloud, and Contentful, guiding architecture, delivery, and executive engagements with a focus on business outcomes.
Qualifications
- 10+ years of experience in consulting, MarTech, or related tech disciplines.
- Deep Salesforce Digital experience across Marketing Cloud, Commerce Cloud, Loyalty, and Experience Cloud.
- Active Salesforce Marketing Cloud certifications required; additional certifications preferred.
Responsibilities
- Represent Salesforce Digital in the Canadian market and drive sales, pipeline, and revenue growth.
- Lead strategic pursuits from discovery through close and manage executive conversations.
- Shape solutions spanning marketing, commerce, loyalty, experience, data, and AI.
Skills
Tools
Job description
Slalom is a fiercely human business and technology company that leads with outcomes and teams with leaders, bringing more together. Our purpose is to help people and organizations dream bigger, move faster, and build better tomorrows for all. Every day we bring our heads and our hearts to being a trusted copilot, respectful challenger, and unwavering champion for each of our customers.
Our strategic vision is to be the first in our industry to lead with bringing more and delivering outcomes as we work to become the world’s most customer-obsessed and employee-empowered services company. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.
What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
As the Senior Principal, Salesforce Digital – Canada, you will serve as a market-facing leader representing Slalom’s Salesforce Digital capabilities across the Canadian market. Based in Toronto, you will bring deep expertise in marketing technology and customer engagement while representing the broader Salesforce Digital portfolio across Marketing, Commerce, Loyalty, Experience, and Contentful. You will partner closely with Canadian market and account leaders, Salesforce, clients, and Slalom’s broader Salesforce Digital leadership to identify opportunities, shape solutions, and drive growth. This role requires someone who can move fluidly between customer and marketing strategy, technical solutioning, delivery, and consultative selling—connecting business needs to executable technology solutions.
- Represent Salesforce Digital in the Canadian market, connecting clients and account teams to Slalom’s broader Digital capabilities and expertise.
- Be accountable for driving Salesforce Digital sales, pipeline, and revenue growth across Canada.
- Partner with Canadian market and account leaders to identify, shape, and advance Salesforce Digital and MarTech opportunities.
- Build strong relationships with Salesforce leaders and sellers to develop joint opportunities and go-to-market motions.
- Lead strategic pursuits from discovery through solutioning, proposals, executive presentations, and close.
- Lead executive conversations and workshops that connect customer strategy, business value, and technology.
- Serve as a senior MarTech and Salesforce Digital SME for strategic Canadian opportunities and clients.
- Help clients define customer engagement and MarTech strategies grounded in their business and customer needs.
- Shape solutions spanning marketing, commerce, loyalty, experience, content, data, and AI.
- Guide platform, architecture, integration, and solution decisions across Salesforce Digital and the broader MarTech ecosystem.
- Partner with architects and technical teams to ensure solutions are credible, scalable, and aligned to intended business outcomes.
- Strengthen Salesforce Digital expertise and delivery capacity within Canada in partnership with broader Salesforce Digital leadership.
- Mentor and develop consultants across Salesforce Digital and MarTech.
- Connect Canadian teams to broader Salesforce Digital expertise, offerings, accelerators, and communities.
- Contribute thought leadership, reusable solutions, and best practices that strengthen Slalom’s Salesforce Digital capability.
- Delivery Management
- Contribute in billable strategic, advisory, solution architecture, delivery leadership, or technical leadership roles on key Canadian accounts, with a 65% target utilization.
- Provide senior oversight from pursuit through delivery, maintaining continuity between the client vision and delivered solution.
- Partner with delivery teams to ensure solution quality, effective execution, and successful client outcomes.
- 10+ years of experience in consulting, MarTech, digital transformation, customer experience, Salesforce, or related technology disciplines.
- Consulting or professional services experience with demonstrated success in senior client-facing roles.
- Deep understanding of marketing technology and modern customer engagement, extending beyond a single platform or product.
- Strong Salesforce Digital experience across Marketing Cloud, Commerce Cloud, Loyalty Management, and Experience Cloud, with experience in Contentful or modern content platforms highly valued.
- Understanding of how Salesforce Digital connects with CRM, Data Cloud, AI, identity, integration, analytics, and the broader MarTech ecosystem.
- Ability to translate business and customer objectives into technology strategies, solution architectures, and actionable roadmaps.
- Strong experience in technical pre-sales, solution consulting, and complex pursuits from discovery through close.
- Experience serving as a solution lead, delivery lead, or senior SME on complex, multi-capability engagements.
- Executive presence and the ability to engage cross-functionally with CIOs, CMOs, CTOs, and other senior client executives on business and technology strategy.
- Experience with Agile/Scrum and Waterfall methodologies, including program management and the software delivery lifecycle.
- Strong storytelling, facilitation, written, and verbal communication skills, with the ability to tailor complex concepts and materials to both business and technical audiences.
- Active Salesforce Marketing Cloud certification(s) required. Additional Salesforce certifications are preferred, with the ability to achieve relevant certifications upon hire.
- Ability to travel as needed.
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.
What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
We are hybrid but there are expectations that if your team leader or client requires you onsite that you are able to meet those expectations/requirements.
- Culture & fun!
- Lunch & learns
- Health & wellness activities
- Holiday parties
- Employee community groups
- Social clubs & activities
- Vacation (20 days prorated based on start date & wellness/sick days)
- Competitive compensation package
- $100 cell phone monthly reimbursement
- Registered Retirement Program (RRSP) & Employer Matching
- Tax-Free Savings Account (TFSA)
- Family planning/ Fertility Benefit
- Maternity/Parental Leave Top-Up
- Medical & Dental Benefits
- Life and AD&D Insurance
- Access to Supplementary Life and AD&D Insurance
- Access to the Employee Assistance Program (EAP) and Inkblot Therapy
- And more!
*All benefits are subject to eligibility requirements
Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Please note if you are hired at Slalom you will be required to complete a background check.
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