Senior Partner Development Manager

Moneris; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading financial technology company in Toronto is seeking a Senior Partner Development Manager to support business development and drive revenue growth. You will manage key partnerships and negotiate contracts, collaborating with cross-functional teams to achieve shared business objectives. The ideal candidate has over 7 years of experience in the FinTech industry and a proven track record in customer service and contract negotiation. This role offers hybrid work flexibility.

Benefits

Performance-based bonuses

Flexible benefits

Retirement planning support

Unlimited access to Coursera

Holistic wellness support

Hybrid work arrangements

Employee discounts

Qualifications

• Minimum 7 years FinTech industry experience.
• Minimum 3+ years in a fast-paced complex organization.
• Proven track record in customer service and contract negotiation.

Responsibilities

• Identify and onboard new partners to expand revenue growth.
• Lead onboarding processes for new channel partnerships.
• Conduct partner visits for requirements gathering and assessments.

Skills

Customer service

Complex contract negotiation

Partnership development

Market analysis

Education

Bachelor's Degree in Business, Commerce, or Marketing

Job description

Overview

Your Moneris Career - The Opportunity

You will play a key role in supporting business development, onboarding processes, and the management of selected third-party channel relationships to help drive revenue growth across both new and existing channels. You\'ll lead complex partnership negotiations and onboarding initiatives, while ensuring a smooth and successful integration of partners into Moneris. In collaboration with the Director of Partner Development, you\'ll help shape strategic approaches and provide guidance to a team of Partner Development Managers. You\'ll take ownership of new partnership opportunities, using market insights and Moneris\' broader strategic goals to identify, engage, and onboard partners that contribute to a strong and sustainable portfolio. You\'ll also be responsible for monitoring and reporting on key performance indicators and the overall profitability of your portfolio to leadership. As a Senior Partner Development Manager, you\'ll serve as a central advocate for our partners and customers within Moneris, working closely with cross-functional teams—including Product, Technology, and Marketing—to achieve shared business objectives.

Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to Director, Business Development, Partnerships.

Your Moneris Career - What you\'ll do

• Identify, solicit, and onboard new partners—including ISVs, TPAs, referral partners, and affiliates—to expand Moneris\' partner portfolio and drive revenue growth (annual processing volumes exceeding $150M, ensuring strategic alignment and long-term value creation).
• Lead the onboarding process for new channel partnerships, acting as the business lead and subject matter expert to ensure a smooth and efficient experience.
• Support complex contract negotiations in collaboration with Legal, Sales, Finance, Product, Technology, and Pricing teams.
• Collaborate with senior leadership to shape long-term partnership strategies and ensure alignment with Moneris\' product and corporate objectives.
• Manage partnership opportunities in collaboration with cross-functional teams, including Sales, Technology, and Product.
• Foster strong relationships with internal stakeholders to ensure transparency and alignment throughout the partner readiness and enablement process.
• Conduct partner visits for requirements gathering, solution feasibility assessments, product demonstrations, and roadmap discussions.
• Contribute to the launch and ongoing enhancement of Moneris\' TPA/Reseller platform to support scalable partner growth.
• Improve KYC and onboarding processes across all partner types, ensuring compliance, efficiency, and a best-in-class experience.
• Seek and pursue strategic partnership opportunities through market analysis, business case development, and direct engagement.

Your Moneris Career - What you bring

• Bachelor\'s Degree in Business, or Commerce, or Marketing or a related field of study
• Minimum 7 years FinTech industry experience
• Minimum 3+ years of experience in a demanding fast paced complex organization
• Proven track record in providing excellent customer service and complex contract negotiation and willing to proactively make decisions within sphere of responsibility
• Previous experience in the payment industry is an asset.

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you\'ll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.