Senior Orders PM — AI-Powered Healthcare (Remote)

Writing.io; Mississauga; Hybrid; CAD 162,000 - 180,000; Full time

Job summary

American Healthtech, a PointClickCare company, seeks a Senior Product Manager for Orders Management in senior care. You will own strategy, roadmap, and delivery for orders-related products, partnering with Engineering, Design, and Customer Success to translate needs into value.

You will guide lifecycle from discovery to launch, drive AI-enabled workflows, and ensure compliance with healthcare regulations while improving resident and caregiver outcomes.

Qualifications

• Bachelor’s degree in Healthcare, Engineering, Business Administration, or a related field.
• 3+ years of product management experience.
• Experience managing software products through the full development lifecycle.
• Strong background in healthcare IT, clinical workflows, pharmacy systems, or regulatory systems.
• Ability to influence and align engineering, design, and business stakeholders without formal authority.
• Comfort working with technical concepts, including APIs, integrations, modern software development practices, and platform-based solutions.
• Excellent communication and presentation skills, with the ability to explain complex concepts to both technical and non-technical audiences.
• Experience building, launching, or integrating AI/ML-powered product capabilities.
• Demonstrated success revitalizing, enhancing, or modernizing legacy products.

Responsibilities

• Own product strategy, roadmap planning, and execution for your portion of orders related products, ensuring alignment with customer needs, market opportunities, and business goals.
• Manage products through the full product lifecycle, from discovery, strategy, and prioritization through delivery, launch, adoption, and continuous improvement.
• Drive product decisions using customer feedback, market research, product analytics, regulatory requirements, and business value rather than solely responding to feature requests.
• Serve as the subject matter expert for assigned product areas, developing a deep understanding of product functionality, customer workflows, and the value delivered to end users.
• Partner closely with Engineering, Design, Customer Success, Sales, Marketing, and other stakeholders to translate customer needs into meaningful product outcomes.
• Serve as the voice of the customer to a scrum team(s) and maintain a prioritized backlog of requirements and other artifacts to support engineering teams in delivering on product priorities.
• Assess product investment opportunities and incoming requests with thoughtful, data-informed analysis, providing clear recommendations to leadership and key stakeholders.
• Identify opportunities to modernize legacy products through AI capabilities, automation, and smarter workflows that increase customer value and efficiency.
• Navigate complex healthcare, clinical, and regulatory environments and translate that knowledge into practical product direction and prioritization.
• Understand company strategy and ensure product plans support broader organizational objectives and long-term growth.

Skills

Product strategy

Roadmap planning

Cross-functional collaboration

Data-driven decision making

Healthcare IT

Stakeholder influence

APIs and integrations

AI/ML intuition

Product analytics

Regulatory and clinical workflows

Education

Bachelor’s degree in Healthcare/Engineering/Business

Job description

American Healthtech, a PointClickCare company, seeks a Senior Product Manager for Orders Management in senior care. You will own strategy, roadmap, and delivery for orders-related products, partnering with Engineering, Design, and Customer Success to translate needs into value.

You will guide lifecycle from discovery to launch, drive AI-enabled workflows, and ensure compliance with healthcare regulations while improving resident and caregiver outcomes.