Senior Operations Manager

Miller Health; Central Ontario; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Miller Health is a growing multidisciplinary healthcare organization with clinic locations in Orillia and Bracebridge. We are seeking an experienced Senior Operations Manager to join our leadership team.

This hands-on role requires you to keep people, projects and priorities moving forward in a dynamic environment. Reporting to the CEO and collaborating with management, you will oversee four key areas: Practitioner & Clinic Operations, Marketing & Brand, Business Operations, and Leadership &

Qualifications

• Highly organized and resourceful with ability to juggle multiple priorities.
• Experience in healthcare or multi-site operations is a plus.
• Proven ownership mindset and problem-solving capability.

Responsibilities

• Oversee Practitioner & Clinic Operations to ensure smooth, efficient, and consistent delivery of services.
• Lead Marketing & Brand efforts, coordinating with internal and external partners to enhance digital presence and community reach.
• Manage Business Operations including systems, resources, vendors and process improvements for a growing organization.
• Partner with Clinical Manager, Patient Experience Manager and Operations Manager to implement initiatives and support the team.

Skills

Organizational skills

Cross-functional leadership

Communication

Job description

Miller Health is a growing multidisciplinary healthcare organization with clinic locations in Orillia and Bracebridge. Our team includes professionals across chiropractic, physiotherapy, massage therapy, counselling and a growing range of healthcare services and partner programs.

We’re looking for an experienced Senior Operations Manager to join our leadership team. This is a dynamic, hands-on leadership role for someone who thrives in a busy environment, enjoys solving problems and knows how to keep people, projects and priorities moving forward.

Working closely with the CEO and our management team, you’ll play a key role across four areas of the organization:

• Practitioner & Clinic Operations: Supporting our practitioners and ensuring the operational side of our clinics runs smoothly, efficiently and consistently.
• Marketing & Brand: Helping lead and coordinate Miller Health’s marketing efforts, working with both internal and external partners to strengthen our brand, digital presence and community reach.
• Business Operations: Taking ownership of the systems, resources, vendors and operational needs that keep a growing healthcare organization functioning well, and looking for ways to make them better.
• Leadership & Team Support: Working alongside our Clinical Manager, Patient Experience Manager and Operations Manager to solve problems, implement initiatives and support the broader Miller Health team.

Who We’re Looking For

• You’re highly organized, resourceful and comfortable wearing multiple hats. You can see the big picture while still being willing to jump in when something needs to get done. You communicate well, exercise good judgment and don’t need every problem to come with a playbook.
• Most importantly, you’re someone who takes ownership. You notice what needs attention, figure out the next step and follow things through.
• If you enjoy variety, like being at the centre of a busy organization and get satisfaction from making things work better, we’d love to hear from you.

Why Miller Health?

We’re a locally owned healthcare organization that has grown by doing things a little differently. We care deeply about the experience we create for our patients, our practitioners and our team, and we’re always looking for ways to make it better.

You’ll join an experienced, collaborative leadership team where good ideas are welcomed, decisions can be made quickly, and you’ll have the autonomy to take ownership and make a meaningful impact.

We’re professional, ambitious and continually evolving, but we also genuinely enjoy working together. If you like being part of a team where your contribution is noticed and your work makes a difference, you’ll fit in well here!

Details: Full-time | Orillia, ON | Start October 2026