Senior Operations Leader, Field Readiness & Standards

UFA Limited; Calgary; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

UFA Limited in Calgary, AB seeks a Sr. Manager Operations, Field Readiness & Standards to lead across multiple field locations, driving safety, efficiency and customer service excellence.

The role entails overseeing audits, budgeting, asset protection, and team development while aligning with strategic plans and merchandising initiatives. This senior position requires 10+ years in operational leadership and deep hands-on experience in inventory and safety programs.

Qualifications

• Bachelor's degree in business or commerce or equivalent
• 10+ years of leadership in customer-focused operations
• Strong knowledge of Sales, Gross Margin, and Inventory Management
• Experience leading high-performance teams with coaching
• Inventory management, loss prevention, and replenishment expertise
• Strong safety compliance experience and programs
• Change management and transition leadership
• Measurable objectives setting and coaching
• Excellent organization and multi-priority handling
• Proficiency with MS Office and SAP
• Safety-sensitive role requiring pre-employment drug/alcohol screening

Responsibilities

• Ensure operational standards across field locations
• Drive continuous improvement to simplify work and reduce waste
• Lead audits and action plans
• Budgeting collaboration and regional strategy input
• Support merchandising initiatives with central team
• Build high-performance teams to hit ROIC targets
• Coach teams and drive safety culture across sites
• Oversee inventory accuracy, loss prevention, and asset safeguarding
• Guide agents and site managers on operational plans
• Collaborate with sales and service to deliver products efficiently
• Ensure policy compliance and regulatory adherence
• Manage contracts with Agents and reimbursement processes
• Provide leadership to field operations and professional development
• Represent UFA at community events and industry forums

Skills

Leadership

Budgeting

Strategic planning

Operations Mgmt

SAP

Safety compliance

Analytics

Education

Bachelor's degree in business/commerce

Tools

Microsoft Office Suite

SAP

Job description

UFA Limited in Calgary, AB seeks a Sr. Manager Operations, Field Readiness & Standards to lead across multiple field locations, driving safety, efficiency and customer service excellence.

The role entails overseeing audits, budgeting, asset protection, and team development while aligning with strategic plans and merchandising initiatives. This senior position requires 10+ years in operational leadership and deep hands-on experience in inventory and safety programs.