Senior Office Administrator

Convergint Technologies LLC; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

RRSP matching

Paid time off

Colleague Assistance Program

Safety-focused environment

Job summary

Convergint Technologies seeks a Senior Business Services Coordinator in Calgary to deliver world-class administrative support to the management team and across business segments. You will handle action items, meetings, and onboarding, while ensuring accurate records and efficient workflows.

Key duties include coordinating travel, managing invoices, maintaining stock and IT assets, and partnering with local and Canada-wide teams to optimize internal processes and customer experience.

Qualifications

• Professional business administration foundation with strong communication and organizational skills.
• Proven ability to coordinate across departments and with external partners.
• Demonstrated customer service mindset and discretion with confidential data.

Responsibilities

• Provide comprehensive administrative support to Management and HR.
• Coordinate calendars, meetings, and travel arrangements for the team.
• Manage office supplies, IT equipment inventory, and vendor invoices.
• Assist with onboarding, payroll data entry, and distribution list maintenance.
• Support travel and expense processes in line with company policies.

Skills

Communication skills

Organization

Team collaboration

Customer service

Problem solving

Education

Post-secondary in Business Administration

Tools

MS Office Suite

IT asset-tracking systems

Job description

Convergint Technologies is looking for a full-time, team-oriented, results-driven Senior Business Services Coordinator to join our amazing culture at our Calgary location. The Business Services Coordinator will contribute to the success of Convergint Technologies operation by providing effective administrative support to the Management team and other business segments, ensuring seamless internal processes and positive customer experiences for both internal and external customers.

The Business Services Coordinator ensures skilled administrative support is provided, contributing to the overall effectiveness of the team and will relieve colleagues of daily and longer-term administrative workload activities, through the handling of action items, and the performance of assigned tasks.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Convergint Technologies was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What You’ll Do With “Our Training and Your Experience”

• Serve as the face of the office by welcoming visitors, screening and routing communications, handling building access, and handling department files, action lists, and meeting minutes.
• Provide daily administrative support to Management, HR, and other departments—including partnering with the local team and Canada-wide BSC colleagues to monitor shared inboxes, handle calendar management, prepare documents and creation of presentations and charts for executive meetings.
• Coordinate the ordering, distribution, auditing, and shipping of office supplies, stationery, coffee and kitchen refreshments, Personal Protective Equipment, and uniforms; liaising with other locations for uniform program.
• Maintain accurate tracking and inventory records for all BSC related stock, including IT equipment.
• Assisting with physical setup, configuration, shipping, and tracking of laptops, cell phones, and peripheral IT equipment, partnering with IT and vendors for troubleshooting and backup technical support.
• Complete weekly onboarding sessions, new hire/termination tasks, updating and maintaining distribution lists for all on- and offboarded colleagues, and payroll data entry to ensure a seamless transition.
• Generate purchase orders, execute accurate invoice/statement reconciliations for assigned accounts, and assist with corporate travel expenses and PCard items.
• Coordinate Canadian corporate travel (flights, accommodations, vehicle rentals) in compliance with Convergint Technologies policies, working closely alongside the local and national teams.
• Coordinate office catering, room bookings, and end-to-end meeting setups (including external venues where required) and supporting social programs like Convergint Day.
• Develop, maintain, and improve administrative systems and processes.
• General Ledger account reconciliation and verification of vendor invoicing.
• Perform other duties and responsibilities as requested or required.
• Present a professional image in appearance and behavior, keep up to date on Convergint Technologies products and services, communicate with team members to improve overall operations, and perform other duties and responsibilities as requested or required.
• Execute all work in compliance with local regulations, health and safety policies, and Convergint Technologies standards while maintaining a collaborative, professional image.

What You’ll Need:

• Education: Post-secondary education in Business Administration or a related discipline is required.
• Experience: 5 + years of progressive administrative experience within a corporate environment, showcasing a diverse background in general office operations and coordination.
• Communication & Interpersonal Skills: Exceptional telephone and interpersonal skills with a proven ability to collaborate effectively within a close-knit local team, remote colleagues, and all levels of internal and external customers.
• Organization & Time Management: Exceptional organizational and prioritization skills with a strong attention to detail, ability to multitask, and strict discretion when dealing with sensitive and confidential information.
• Technical Proficiency: Excellent computer skills, including strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with a quick aptitude for booking corporate travel, procurement, and IT asset-tracking systems.
• Adaptability & Initiative: A proactive, flexible approach to changing priorities, the ability to work seamlessly across multiple departments, and a strong sense of independent initiative to look for opportunities and solve routine challenges.

Requirements:

• Post-secondary education in Business Administration or a related discipline.
• Minimum of five years experience in an executive administrative role.
• Minimum of two years experience working in a financial/ accounting capacity.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Employer contribution to RRSP
• Work environment committed to safety.
• Colleague Assistance Program
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.