Senior Observability Architect

Suncor; Calgary; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation with regional

Bonuses

Pension + savings with company match

Health, dental and vision benefits

Generous vacation and personal timeoff

Talent development programs

Job summary

Suncor in Calgary is seeking an experienced observability engineer to develop and advance monitoring strategies across applications and platforms. You will define performance metrics and work with teams to raise reliability and operational awareness.

This role reports into the D&IT organization, requires strong cloud knowledge (Azure/AWS), and a hands-on approach to automation and AI/ML driven improvements.

Qualifications

• 8+ years of relevant experience in observability, monitoring, and performance engineering.
• University degree in Computer Science, Information Technology, Engineering, or related field.
• Strong understanding of monitoring, logging, alerting, telemetry, and system performance concepts.
• Experience supporting DevOps practices, CI/CD pipelines, and automation initiatives.
• Knowledge of Azure and/or AWS cloud environments.

Responsibilities

• Develop and advance observability strategies, frameworks, and best practices across applications, platforms, and value streams.
• Define and establish performance metrics and operational indicators that align with business outcomes.
• Develop foundational standards, templates, and reference materials to improve consistency and adoption.
• Champion, facilitate and advise the development of observability strategy for individual teams within D&IT.
• Collaborate with stakeholders to improve system reliability, operational awareness, and service performance across the organization.
• Partner with product and platform teams to implement effective monitoring, logging, alerting, and telemetry solutions.
• Support the evolution of observability capabilities through automation, analytics, and emerging AiOps/Machine Learning driven practices.

Skills

Observability & monitoring

DevOps & CI/CD

Automation initiatives

Cloud environments (Azure/AWS)

Education

University degree in CS/IT/Engineering or related field

Tools

Datadog

Grafana

Azure Monitor

AWS CloudWatch

Job description

At Suncor, we produce and provide energy. When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work.

What we offer:

We recognize your contribution and offer a range of rewards and development opportunities designed to support your success. Benefits/perks listed below may vary depending on the nature of your employment with Suncor and the region where you work.

• Strong compensation: we offer competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards. We also help you save for your future by offering pension programs, and savings plans with company matching
• Benefits: utilize an employee assistance program and comprehensive company-paid health, dental, and vision benefits for you and your family to support your mental, physical, and financial well-being
• Generous time-off: enjoy generous paid vacation time and personal time-off to recharge and maintain a healthy work-life balance
• Talent development programs: Internal mobility, succession planning, and employee training and development programs are just a few ways we’re dedicated to your development

We acknowledge the value of transferable skills.

Minimum Requirements:

• Experience with observability and monitoring tools such as Datadog, Grafana, Azure Monitor, AWS CloudWatch, or similar platforms
• University degree in Computer Science, Information Technology, Engineering, or a related field, with 8+ years of relevant experience
• Strong understanding of monitoring, logging, alerting, telemetry, and system performance concepts
• Experience supporting DevOps practices, CI/CD pipelines, and automation initiatives
• Knowledge of cloud environments such as Azure and/or AWS

Responsibilities:

• Develop and advance observability strategies, frameworks, and best practices across applications, platforms, and value streams
• Define and establish performance metrics and operational indicators that align with business outcomes
• Develop foundational standards, templates, and reference materials to improve consistency and adoption
• Champion, facilitate and advise the development of observability strategy for individual teams within D&IT
• Collaborate with stakeholders to improve system reliability, operational awareness, and service performance across the organization
• Partner with product and platform teams to implement effective monitoring, logging, alerting, and telemetry solutions
• Support the evolution of observability capabilities through automation, analytics, and emerging AiOps/Machine Learning driven practices

Location and other Key Details:

• This is an office-based role. You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W
• Hours of work are a regular 40-hour work week, Monday to Friday with occasional site visits
• Our business professional roles follow internal compensation guidelines, and the pay band will generally be based on years of experience and scope of work

Suncor is committed to providing equal opportunities for employment and building an inclusive, results-oriented and high-performance culture where all members of our team feel safe, valued and respected.