Contact Engineer

Oil Authority; Calgary; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

Health benefits

Generous vacation

Training programs and development

Job summary

Suncor is seeking a skilled Contact Engineer to provide technical support for plant operations, process optimization, and continuous improvement initiatives at its Calgary head office. You will apply chemical engineering expertise to support process changes, troubleshoot issues, and maintain critical process documentation.

The ideal candidate holds a Bachelors in chemical engineering, PE registration or eligibility with APEGA, and 5–7 years of operating plant experience in refinery/pipeline

Qualifications

• Bachelor's degree in chemical engineering
• Registered as a Professional Engineer with APEGA or eligible to obtain registration
• 5-7 years of experience in operating plant environments (refinery/pipeline/thermal heavy oil)
• HAZOP experience is an asset
• Familiarity with P&IDs, process flow diagrams and other process docs
• Knowledge of fluid hydraulic calculations; HYSYS experience is an asset
• Knowledge of thermal heavy oil operations (fired heaters, oil separation, water treatment) is an asset

Responsibilities

• Support expense projects and process changes; monitor KPIs; ensure targets via corrective actions
• Conduct technical investigations and root cause analyses; recommend actions to restore operation after upsets
• Perform studies and calculations to support plant optimization and improve process performance
• Develop tools to enhance process monitoring and projections
• Perform calculations related to process conditions, losses, emissions, spills, and chemical requirements
• Compare operating conditions with design conditions to identify gaps
• Provide technical support for regulatory reporting, MOC execution, risk reviews
• Maintain and develop process engineering documents and tools including P&IDs, specs, operating targets and heat/mass balances
• Accountable for supporting locations across BC, Alberta and Saskatchewan

Job description

At Suncor, we produce and provide energy.

When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work.

We are seeking a skilled and motivated Contact Engineer to provide technical support for plant operations, process optimization, and continuous improvement initiatives. In this role, you will apply your engineering expertise to support process changes, troubleshoot operational issues, conduct technical studies, and maintain critical process documentation. The ideal candidate brings strong operating plant experience, sound technical judgment, and a collaborative approach to improving safety, reliability, and overall plant performance.

Requirements

• Strong compensation: we offer competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards. We also help you save for your future by offering pension programs, and savings plans with company matching
• Benefits: utilize an employee assistance program and comprehensive company-paid health, dental, and vision benefits for you and your family to support your mental, physical, and financial well-being
• Generous time-off: enjoy generous paid vacation time and personal time-off to recharge and maintain a healthy work-life balance
• Talent development programs: Internal mobility, succession planning, and employee training and development programs are just a few ways we’re dedicated to your development

Minimum Requirements

• Bachelor’s degree in chemical engineering
• Registered as a Professional Engineer with APEGA is a requirement, or eligible to obtain registration with APEGA, EGBC, and APEGS
• 5-7 years of experience in an operating plant environment, preferably in refinery, pipeline, distribution, or thermal heavy oil operations
• Experience facilitating risk assessments and hazard and operability studies (HAZOP) is an asset
• Familiarity with P&IDs, process flow diagrams, and other process-related documentation.
• Knowledge of fluid hydraulic calculations; experience with HYSYS and computer-based hydraulic modeling packages is an asset
• Knowledge of business drivers for thermal heavy oil operations, including fired heaters, oil separation, and water treatment equipment, is an asset

Responsibilities

• Support expense projects and process changes, monitor key performance indicators (KPIs), and help ensure operational targets are achieved through timely corrective actions and follow-up
• Conduct technical investigations and root cause analyses and provide recommendations to restore normal plant operation following upsets
• Perform studies, define problems, and complete calculations to support plant optimization and improve process performance
• Develop tools to enhance process and equipment monitoring, performance tracking, and projections
• Perform calculations related to process conditions, production losses, emissions, spills, and chemical requirements
• Compare current plant operating conditions with design conditions and identify gaps or improvement opportunities
• Provide technical support for regulatory reporting, operating procedure reviews, management of change (MOC) execution, risk reviews, bottleneck identification
• Maintain and develop key process engineering documents and tools, including P&IDs, specifications, operating targets, safe operating limits, and heat and material balances
• Accountable for supporting locations across BC, Alberta and Saskatchewan

Location and other Key details

• The position will be based at the Calgary head office, located in the Suncor Energy Center at 150 – 6th Ave S.W
• Hours of work are a regular 40-hour work week, Monday to Friday
• Travel is expected once a week per month or as needed
• A valid driver’s licence with a clean driving record
• Our business professional roles follow internal compensation guidelines, and the pay band will generally be based years of experience and scope of work

Suncor is committed to providing equal opportunities for employment and building an inclusive, results-oriented and high-performance culture where all members of our team feel safe, valued and respected.