Senior Network & Projects Engineer - Infrastructure & Security

Myticas Consulting Inc.; Ottawa; On-site; CAD 85,000 - 110,000; Full time

Job summary

Myticas Consulting Inc. is expanding its Ottawa-based Professional Services team and seeks an experienced Level 2/3 Network Administrator & Projects Specialist to own client infrastructure projects from scoping to handoff.

The role blends hands‑on technical work with project ownership and direct client communication. You will design secure, scalable solutions, coordinate resources, and provide escalation support while mentoring junior staff.

Qualifications

• Strong hands‑on Level 2/3 infrastructure and network administration experience.
• Proven experience delivering infrastructure projects from beginning to end.
• Strong knowledge of networking, firewalls, servers, virtualization, backup/DR and Microsoft infrastructure.
• Ability to move comfortably between technical architecture, project planning and hands‑on implementation.
• Experience managing project schedules, technical resources, milestones, dependencies and risks.
• Strong troubleshooting and root‑cause analysis skills.
• Excellent written and verbal communication.
• Comfortable working directly with clients, including senior executives and business leaders.
• Strong documentation skills.
• Self‑motivated and technically curious, with an interest in testing and learning new technologies.

Responsibilities

• Lead the planning, design, implementation and management of client infrastructure projects.
• Own projects from initial scoping and technical design through implementation, testing, documentation and operational handoff.
• Architect secure, reliable and scalable infrastructure solutions aligned with client requirements.
• Coordinate technical resources, project schedules, dependencies, tasks and milestones.
• Identify project risks, scope changes and potential delays early and communicate them clearly to management and clients.
• Conduct regular project reviews and provide clear status updates, decisions and next steps.
• Participate directly in hands‑on implementation and troubleshooting when required.
• Provide Level 2/3 technical escalation support and assist with Service Desk overflow when necessary.
• Create clear technical documentation, diagrams and post‑implementation reports.
• Perform structured project handoffs to the Service Desk.
• Mentor junior and intermediate technicians on troubleshooting, architecture and technical best practices.
• Participate in scheduled after‑hours cutovers, migrations and maintenance windows where required.
• Remain current on emerging infrastructure and cybersecurity technologies and proactively identify solutions that may benefit clients.

Skills

Network administration

Project ownership

Client facing

Troubleshooting

Documentation

Tools

Fortinet FortiGate

Sophos

Cisco ASA

VMware vSphere

Hyper-V

Microsoft Intune

PowerShell

Autotask/ConnectWise

Job description

Myticas Consulting Inc. is expanding its Ottawa-based Professional Services team and seeks an experienced Level 2/3 Network Administrator & Projects Specialist to own client infrastructure projects from scoping to handoff.

The role blends hands‑on technical work with project ownership and direct client communication. You will design secure, scalable solutions, coordinate resources, and provide escalation support while mentoring junior staff.