Senior Network Engineer

Roche Holdings Inc.; Chelmsford; On-site; USD 102,000 - 192,000; Full time

Job summary

An established industry player is seeking a Senior Network Engineer to join their dynamic team. In this pivotal role, you will drive the deployment of innovative data network solutions that enhance connectivity and service quality across various divisions. Your expertise in LAN/WLAN management, network troubleshooting, and routing protocols will be essential in ensuring compliance with service metrics. Collaborating with both internal and external stakeholders, you will play a key role in shaping the future of network services while fostering a culture of open dialogue and personal expression. If you are passionate about technology and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 5-8 years experience in supporting complex data networks.
• Excellent communication skills with external vendors.
• Strong technical skills in network architecture.

Responsibilities

• Coordinate with vendors for implementations and changes.
• Develop solutions based on engineering standards.
• Ensure network infrastructure meets global standards.

Skills

Data Network Infrastructure

LAN/WLAN Management

Network Troubleshooting

TCP/IP Protocol Suite

Routing Protocols (BGP, OSPF)

Cisco Wireless Network Design

Network Lifecycle Management

Problem Management

Network Automation (Ansible, Python)

Cloud Networking

Education

Bachelor in Computer Science

Tools

Packet Capture Devices

ServiceNOW

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Senior Network Engineer

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.Creating a world where we all have more time with the people we love. That's what makes us Roche.

The Opportunity

The Network Management Section under Infrastructure Reliability Engineering Chapter is responsible for data and voice services infrastructure for Roche.The Data Network Team works on the deployment of data network infrastructure and solutions to support Roche and its affiliates. Based on engineered standards, the team ensures that new solutions are deployed in a timely fashion to ensure service levels and customer expectations are met.

The Senior Network Engineer will be based in Pleasanton, CA and will be a key contributor to the Connectivity Product Line's integrated network services. Work closely with the relevant Product Managers and Product Owners in delivering value to our stakeholders, through problem-solving and hands-on technical skills, while ensuring the service runs in compliance with service metrics relevant to the consumer. Engage partners, to listen and understand provisioning and capacity demands, and act as the point-of-accountability for decisions directly related to the service offering. Strive for the success of the network service across all divisions and for its quality, efficiency, effectiveness and consumer happiness.

Responsibilities:

• Work with customers of the Integrated Informatics products.

• Work with virtual teams with variable workload, in flexible working hours.

• Connect with confidence with stakeholders, vendors and colleagues across different geographies.

• Coordinate with vendors and third party suppliers for implementations and changes of external services.

• Collaborate with internal parties as well as external providers for projects, escalations and resolutions of problems.

• Develop and implement solutions based on our engineering standards.

• Provide consultancy for requests for change.

• Build and maintain up-to-date documentation of network operations and procedures.

• Ensure that the network infrastructure is configured, supervised and maintained according to global standards & procedures and within the service level agreements.

• The successful candidate will possess strong technical skills, a passion to drive initiatives and the ability to work collaboratively, with minimal direction.

Who You Are

• Bachelor in Computer Science, Engineering or an equivalent discipline with a minimum 5-8 years of work experience in supporting and implementing complex data networks

  • LAN (campus, data center & manufacturing).

  • WLAN (on prem & cloud-managed).

• Excellent communication skills and experience in handling and working with external vendors, telecom carriers and service providers.

• Knowledge of troubleshooting methodologies as they apply to resolving sophisticated technical problems.

• Experience using packet capture devices for network troubleshooting.

• Solid grasp & technical knowledge of end-to-end network architecture and experience in its related routing & switching theories and protocols.

  • TCP/IP protocol suite.

  • 802.11 WLAN design and 802.11x protocols.

  • Campus and Data Center networks.

  • BGP and OSPF.

• Experience with Cisco Wireless Network Design, troubleshooting, Implementation, and Optimization.

• Experience in the following network services activities:

  • Lifecycle management.

  • Problem management.

• Experience in supporting global wide area networks and remote local area networks in multiple locations.

Preferred:

• Experience in supporting and implementing complex data networks

  • WAN (core routing & SD WAN).

• Experience in related routing & switching theories and protocols.

  • SD WAN.

• Experience in the following network services activities is a plus:

  • Network High Level Design & Low Level Design.

  • Network capacity planning.

  • Site relocation/expansion.

• Experience with scripting & network automation (Ansible, Python, Perl, etc.) is a plus.

• Experience in cloud networking is a definite plus.

• Experience with virtualization & containerization is a plus.

• Solid understanding of security devices such as firewalls, proxies and VPNs, understanding of authentication and data encryption, is a plus.

• Solid grasp and experience in the SAFe Agile delivery framework and usage of ServiceNOW for IT service management process is a plus.

• Active CCNA / CCNP, CCIE or similar certification is a plus.

• Proficient in Spanish (spoken) is a plus.

The expected salary range for this position based on the primary location of Pleasanton, California is $102,900 - $191,100. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Relocation benefits are not available for this job posting.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.