Senior Network Consultant

Long View Systems; Edmonton; On-site; CAD 80,000 - 106,000; Full time

Job summary

Join a forward-thinking company as a Network Senior Consultant in Edmonton, where your expertise will drive success and innovation. In this dynamic role, you will lead a dedicated team, manage complex network infrastructures, and ensure service excellence for clients. With a strong emphasis on collaboration and professional growth, you'll thrive in an environment that values your contributions. This is an exciting opportunity to be part of impactful projects while enjoying a flexible work culture that prioritizes personal and professional development. If you're passionate about technology and client solutions, this role is perfect for you.

Benefits

Career Growth Opportunities

Paid Training

Flexible Work Environment

Relocation Opportunities

Access to Latest Technologies

Qualifications

• 5+ years managing complex network infrastructure tools.
• Experience in a multi-tenant service provider environment.
• Strong leadership skills with the ability to set priorities.

Responsibilities

• Lead a 24/7 network team supporting clients.
• Monitor team performance and provide feedback.
• Ensure client operations align with written procedures.

Skills

Network Management

Incident Management

Strategic Planning

Communication Skills

Leadership Skills

Conflict Resolution

Education

Network Certifications (CCNA, CCNP)

Tools

Cisco

Palo Alto

NetScaler

Logic Monitor

BMC Remedy

Job description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about providing solutions for clients and working for a company that believes in investing in their employees?

We are looking for an inspiring and self-motivated Network Senior Consultant for our branch located in Edmonton! You will work with amazing team of individuals while supporting several clients across our organization in this fast-paced, challenging and rewarding role.

A Day in the Life:

• Help build and achieve team goals by setting clear expectations and establishing deadlines and accountability
• Share relevant LVS news to team regarding wins, growth, direction and strategy
• Monitor team performance and escalate any people issues or concerns to your manager
• Communicate regularly and provide prompt feedback to the team and individuals on successes and areas of improvement through team meetings, 1 on 1's, and Career Life Planning Meetings (CLP's)
• Lead a geographically dispersed, 24/7 network team supporting Long View clients and tools including assisting and training team members on monitoring tool enhancements like Logic Monitor, Pager Duty and BMC Remedy
• Serve as an escalation point for the network team members, leading decisions, guidance, and action
• Ensure timely response to detect, triage and escalate alerts
• Lead continuous improvement within the team
• Manage expectations around performance and procedural work for team members
• Ensure client operations align to written procedure and policy to assure quality of service delivery, as well as maintaining the body of written procedures and policies
• Respond to and manage escalations related to client incidents and inquiries, as well as tools and processes that impact the team

What You Bring:

• 5+ years of experience managing complex, multi-tenant network infrastructure tools and systems comprised of on-premises and cloud connected technologies
• 5+ years of experience working in a multi-tenant service provider environment
• Experience working with and managing incident, problem, change and service requests that follow ITIL framework standards
• Strong strategic planning and analytics skills
• Willingness and ability to adhere to service delivery excellence
• Excellent verbal and written communication and conflict resolutions skills
• Able to guide, coach and advise at all levels
• Strong leadership skills with the ability to set priorities and give direction

What Makes You Extra Awesome:

• Hands on experience with Routing and Switching, Security/Firewall management and Endpoint Security in Cisco, Palo Alto, NetScaler and Wireless
• Network certifications (CCNA, CCNP, etc.)
• Experience with vendor engagement and negotiations

Why Work at Long View:

• Career growth– Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
• Interesting work– Be part of exciting projects while accessing all the latest technologies
• Flexible environment– A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness

$80,455 - $105,599 a year

Expected Salary Range plus 12% Variable earnings

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.