Senior Mutual Fund Administrator

Aviso; Vancouver; On-site; CAD 55,000 - 70,000; Full time

Job summary

Aviso is seeking a Senior Mutual Fund Administrator to join the Operations Asset Management team in Vancouver. You will manage RESP/GRSP processing, execute mutual fund trades, and handle inquiries from dealers, credit unions, and institutions with accuracy and efficiency.

The role emphasizes collaboration, attention to detail, and ongoing development within a dynamic, client‑focused environment consistent with Aviso's values.

Qualifications

• Post‑secondary education in Finance, Business or a related field is an asset.
• 5 years related work experience in Registered Plans.
• Completion of the CSC course.
• Proven ability to manage competing tasks, set priorities and meet deadlines.
• Analytical and problem‑solving skills with attention to detail; analyzes discrepancies and provides solutions.
• Experience with Unitrax is an asset.
• Strong experience with MS Word, Excel, Outlook, and Adobe Acrobat.
• Works independently and in a team environment.
• Excellent customer service and interpersonal skills.
• Fluent communications in English are required and bilingual skills in French are an asset.

Responsibilities

• Ensuring accurate and timely execution of mutual fund trades and documents received from financial institutions, dealers, advisors and investors.
• Dealing directly with dealers, credit unions and financial institutions inquiries in all matters relating to mutual fund transactions, holdings and reporting requirements.
• Processing internal and external adjustments for Registered Education Savings Plans (RESP) and Group Retirement Saving Plans accounts (GRSP).
• Processing notional values for RESPs transfer-in and transfer-out.
• Processing RESPs, estates, marriage breakdown requests, and bankruptcies.
• Uploading, reviewing and reconciling monthly incoming and outgoing CESG processing file.
• Uploading the annual Québec Education Savings Incentive (QESI) processing file and error files.
• Monitoring daily/monthly reports and queries.
• Completing daily, monthly, quarterly, and annual tasks within prescribed deadlines.
• Actively participating in department meetings and providing recommendations on improving department processes and procedures.
• Supporting onboarding, coaching, mentoring, and ongoing development of team members.
• Keeping informed of regulatory, industry and trustee updates.
• Participating in department strategic initiatives and special projects.

Skills

Analytical skills

Customer service

Interpersonal skills

English fluent

French (asset)

Attention to detail

Prioritization

Independent & team work

Education

Post-secondary education in Finance/Business

CSC course

Tools

MS Word

MS Excel

Outlook

Adobe Acrobat

Job description

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking to fill an opening for a Senior Mutual Fund Administrator to join the Operations Asset Management team.

Reporting to the Supervisor Operations, the Senior Mutual Fund Administrator will be responsible for the processing of registered plan products with a primary focus on Registered Education Savings Plans (RESP) and Group Retirement Saving Plans (GRSP). The successful candidate is collaborative, determined to acquire knowledge and experience and has the enthusiasm and energy to work in a dynamic environment.

As one aviso:

• We Care– Youdo the right thing forclients,partnersand colleagues. Youbuild trusted relationships,championservice excellence, andcontribute to a culture where people feel valued and supported

• We Dare–You challenge the status quo with bold ideasand fresh perspectives. Youembrace change, seek opportunities toinnovateand are comfortable exploring new ways of working

• We Share– Youcollaborate openlyand build meaningful relationships. Youseek outdiverse perspectives, share yourknowledgeand work together to helpcolleagues,clientsand partners succeed

• We Deliver– Youtake ownership of your work,honouryourcommitmentsand focus on delivering meaningful results.You hold yourself accountable and continuously look for ways toimprove

What your day looks like:

• Ensuring accurate and timely execution of mutual fund trades and documents received from financial institutions, dealers, advisors and investors
• Dealing directly with dealers, credit unions and financial institutions inquiries in all matters relating to mutual fund transactions, holdings and reporting requirements

• Processing internal and external adjustments for Registered Education Savings Plans(RESP) and Group Retirement Saving Plans accounts(GRSP)
• Processing notional values for Registered Education Savings Plans(RESP) transfer-in and transfer-out
• Processing RESPs, estates, marriage breakdown requests, and bankruptcies
• Uploading, reviewing and reconciling monthly incoming and outgoing Canada Education Savings Grant (CESG) processing file
• Uploading the annual Québec Education Savings Incentive (QESI) incoming processing file and error files
• Monitoring daily/monthly reports and queries

• Completing daily, monthly, quarterly, and annual tasks within prescribed deadlines
• Actively participating in department meetings and providing recommendations on improving department processes and procedures
• Supporting onboarding, coaching, mentoring, and ongoing development of team members.
• Keeping informed of regulatory, industry and trustee updates
• Participating in department strategic initiatives and special projects as assigned

Your experience and skills:

• Post‑secondary education in Finance, Business or a related field is an asset

• 5 years related work experience in Registered Plans
• Completion of the CSC course
• Proven ability to manage competing tasks, set priorities, and meet deadline
• Application of strong analytical and problem solving skills with attention to detail. Analyzes discrepancies and provides solutions
• Experience with Unitrax is an asset
• Strong experience with MS Word, Excel, Outlook, and Adobe Acrobat
• Works independently and in a team environment
• Excellent customer service and interpersonal skills
• Fluent Communications in English are required and bilingual skills in French are an asset

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Here are a few things that set us apart:

• Competitive compensation package that rewards and recognizes individual contributions
• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up options
• Matching contributions to our retirement program
• Commitment to the continuous improvement of our staff through learning & development and an education assistance program
• Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including thePersonal Information Protection and Electronic Documents Act (PIPEDA)and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development.

Salary

This position is posted with an expected salary range of $55,000 - $70,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.