Senior Motivator: Elevate Member Experience

GoodLife Fitness; Milton; Hybrid; CAD 43,000 - 47,000; Full time

Job summary

GoodLife Fitness is seeking a Senior Customer Service Representative (Motivator) to be the face of the club. You will motivate members to meet their fitness goals, greet everyone warmly, and handle questions with professionalism. The role includes selling memberships, booking appointments, and supporting club operations.

The position offers ongoing training, growth opportunities in sales and management, and a dynamic, energetic work environment across Canada.

Qualifications

• Passion for fitness and customer service
• Ability to greet and assist members courteously
• Strong communication and customer service skills required
• CPR certification required within 3 months of employment
• Commitment to diversity, equity and inclusion and social responsibility

Responsibilities

• Motivate and encourage members to meet fitness goals
• Greet and welcome members in a warm and friendly manner
• Handle member questions and concerns with courteous professionalism
• Book appointments to accommodate members' needs
• Sell memberships and services and answer related questions
• Manage club supply inventory and place orders
• Track equipment maintenance and repair logs
• Plan and organize club events

Skills

Customer service

Communication

Multitasking

Planning and organizing

Positive attitude

Education

High school diploma

Job description

GoodLife Fitness is seeking a Senior Customer Service Representative (Motivator) to be the face of the club. You will motivate members to meet their fitness goals, greet everyone warmly, and handle questions with professionalism. The role includes selling memberships, booking appointments, and supporting club operations.

The position offers ongoing training, growth opportunities in sales and management, and a dynamic, energetic work environment across Canada.