Senior Microsoft Programs Delivery Manager

RSM Canada Operations ULC; Calgary; On-site; CAD 130,000 - 239,000; Full time

Job summary

RSM Canada Operations ULC in Calgary is seeking a Manager in our Program and Project Management (PPM) practice to lead complex Microsoft programs and major workstreams. You will act as delivery leader, guiding budgets from $3M–$8M, teams of 10–20, and ensure schedule, quality, and client satisfaction.

You will drive multi-workstream initiatives across Dynamics 365 ERP/CE, Power Platform, Azure integration services, and AI-enabled solutions such as Microsoft 365 Copilot, while applying hybrid

Qualifications

• Bachelor’s degree required.
• 8+ years of progressive experience delivering enterprise programs in a management consulting environment.
• Proven delivery of Microsoft-based programs or workstreams with budgets of $3M+ and teams of 8+ resources.
• Strong governance, financial tracking, risk management, and stakeholder communication.

Responsibilities

• Lead delivery of Microsoft programs and major workstreams with budgets ranging from $3M–$8M and teams of 10–20 resources.
• Manage multi-workstream initiatives across Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Microsoft Fabric, and Azure integration services.
• Lead components of AI-enabled transformation programs leveraging Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service.
• Establish and operate project governance including integrated plans, RAID management, financial tracking, and executive-ready status reporting.
• Apply hybrid delivery methodologies (SAFe, Scrum, waterfall) tailored to client maturity and program complexity.
• Lead Organizational Change Management (OCM) activities for Microsoft implementations impacting 100–500+ users, ensuring adoption and readiness.
• Support data and analytics delivery using Microsoft Fabric, Power BI, and Purview.
• Serve as primary escalation point for project-level risks; partner with Directors on program-level escalations.
• Maintain working knowledge of Microsoft commercial licensing (EA, MCA, CSP) and implications for scope and delivery planning.

Skills

Program delivery

Stakeholder management

Client relationship

Budget management

Project leadership

Team leadership

Hybrid delivery

Microsoft program delivery

Education

Bachelor's degree

Tools

Power BI

Purview

Dynamics 365 ERP

Dynamics 365 CE

Azure

Copilot Studio

Azure OpenAI Service

Microsoft Fabric

Licensing (EA/MCA/CSP)

Job description

RSM Canada Operations ULC in Calgary is seeking a Manager in our Program and Project Management (PPM) practice to lead complex Microsoft programs and major workstreams. You will act as delivery leader, guiding budgets from $3M–$8M, teams of 10–20, and ensure schedule, quality, and client satisfaction.

You will drive multi-workstream initiatives across Dynamics 365 ERP/CE, Power Platform, Azure integration services, and AI-enabled solutions such as Microsoft 365 Copilot, while applying hybrid