Senior Manager, Talent Development & Learning (13 Month Contract)

Clio; Toronto; On-site; CAD 129,200 - 193,800; Full time

Benefits offered by this job

Hybrid work environment

Total Rewards program

Job summary

Clio is seeking a Senior Manager, Talent Development & Learning on a 13-month contract to lead the TD&L team. You will drive leadership development, global onboarding, and AI-enabled enablement programs, while measuring impact and reporting on KPIs.

This is a hybrid role based with a focus on scaling talent programs for a hypergrowth tech environment. The role emphasizes building bench strength, overseeing talent management, and aligning TD&L with business strategy across regions.

Qualifications

• 10+ years of progressive HR or Talent Development experience in hypergrowth tech
• Experience leading talent programs and teams of 2,000+ employees
• Proven ability to design leadership development and learning programs

Responsibilities

• Lead a high-performing TD&L team and mentor people managers and portfolio leads
• Oversee global talent management programs including annual cycles and succession planning
• Partner to optimize Global Onboarding and integrate AI-enabled learning solutions
• Drive leadership development and design programs for Key Talent, Emerging Leaders, and Senior Leaders
• Measure program KPIs, translate data into insights for senior leadership
• Own TD&L strategy, goals, KPIs, and quarterly roadmaps
• Collaborate across People functions to ensure a seamless employee experience
• Oversee learning infrastructure, LMS, content strategy, and AI-enabled tools
• Integrate DIBE principles into talent processes and decision making
• Manage budget and reporting for global TD&L initiatives

Skills

Scale

Leadership

Talent management

Leadership development

Learning design

AI fluency

Strategic execution

Stakeholder influence

Data storytelling

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Manager, Talent Development & Learning to join our People team on a 13-month contract (parental leave cover).

What your team does:

The Talent Development & Learning (TD&L) team helps fuel Clio's growth by bridging today's skills with tomorrow's potential. We design high-impact learning solutions that empower our people to excel now, while building the strategic programs — from leadership development to talent management and coaching — that support our talent at different phases of their career journey.

What you'll work on:

• Team Leadership:Lead a high-performing team of TD&L professionals. You are directly responsible for the mentorship and development of people managers and portfolio leads to create functional bench strength.

• Talent Management:Evolve and oversee our global talent management programs, inclusive of our annual Talent Systems Cycle, mid-year promotion cycle, 360 Feedback, Succession Planning, and more.

• Global Onboarding:Partner with the Sr. Manager of Learning to continuously optimize the Global Onboarding Experience, ensuring cultural integration and minimizing time-to-productivity across all global regions.

• Leadership Development:Guide the launch of our Leadership Behaviours and integrate them across our talent program. Provide strategic direction for the design of world-class development programs and coaching offerings targeted at key cohorts: Key Talent, Emerging Leaders, Mid-Level Management, and Senior Leaders. Facilitate programs as needed.

• AI Fluency & Enablement:Play a critical role in building AI capability across the business — partnering with our Sr. Manager, Learning to design and deliver enablement programs that grow AI fluency at every level of the organization. Integrate AI fluency into performance management at a global scale, and continuously rethink how the TD&L team itself works in an AI-first way.

• Measurement & Impact:Measure and report on program KPIs, including behavioral change and effectiveness. Translate talent data into actionable insights for senior leadership.

• Strategy & Planning:Drive execution on the TD&L strategy through the development of the team's goals, KPIs, and quarterly/annual roadmaps.

• Cross-Functional Collaboration:Partner as a leader in the broader People team, ensuring efforts are coordinated across all People functions and we are delivering a seamless employee experience.

• Learning Infrastructure:Oversee our learning infrastructure, including our LMS, content strategy, vendor relationships, and AI-enabled tools.

• DIBE Integration:Systematically integrate Diversity, Inclusion, Belonging, and Equity (DIBE) principles into all talent processes, ensuring equitable access and decision-making.

• Budget & Reporting:Own the reporting and narrative for the success, budget utilization, and business impact of all global TD&L initiatives.

What you bring:

• Scale:10+ years of progressive HR or Talent Development experience, including leading talent programs and teams in hypergrowth tech organizations of 2,000+ employees.

• Leadership Experience:Demonstrated experience managing and developing high-performing teams, with a track record of building bench strength and fostering professional growth.

• Talent Management Expertise:Deep knowledge of talent management practices including performance management, succession planning, 360 feedback, and career development program design.

• Leadership Development:Proven experience designing and delivering leadership development programs and learning solutions across all levels of leadership.

• Learning Design & Infrastructure:Hands-on experience leading or working alongside learning experience designers and a point of view on what good looks like — from how a shared services learning function operates to the tools that power it (LMS, course authoring tools, content libraries, and emerging AI-enabled solutions).

• AI Fluency & Forward Thinking:You are genuinely energized by AI and bring real, hands-on fluency. You actively use AI tools to rethink how you and your team work, and you're comfortable operating at the pace of change AI demands.

• Strategic Execution:Ability to operate at both a strategic and executional level — you set the vision and roll up your sleeves to get it done.

• Stakeholder Influence:Strong communication skills and the ability to build trust and drive alignment across People CoEs, People Business Partners, business leaders, and senior stakeholders.

• Data Storytelling:Ability to translate talent data and program metrics into compelling narratives that drive leadership decisions.

Bonus points if you have:

• Experience building AI capability across a workforce through enablement programs and integrating AI into performance evaluations and talent management practices.

• Experience with Workday HRIS or similar enterprise HR systems.

• Experience managing vendor relationships and learning technology platforms.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $129,200 to $161,500 to $193,800 CAD. There are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.