Senior Manager, Strategy & Operations, Canada Dasher & Logistics

doordashcanada; Toronto; Hybrid; CAD 184,000 - 230,000; Full time

Benefits offered by this job

Equity grants

Comprehensive benefits

RRSP employer match

Job summary

DoorDash Canada is seeking a Senior Manager, Strategy & Operations to lead marketplace performance for Dasher & Logistics. You will translate company and regional goals into execution plans for Canada and own pay strategy, incentives, supply programs, and cost controls.

You will build and lead a high-performing team, drive structured analyses, test hypotheses, and deliver durable improvements while balancing growth and cost efficiency in a fast-moving environment.

Qualifications

• Experience leading strategy and operations at scale.
• Proven ability to translate goals into execution plans.
• Strong analytical and financial management skills.

Responsibilities

• Translate company and regional goals into clear Canada plans.
• Own pay strategy, incentives, supply programs, and cost controls.
• Build and lead a high-performing cross-functional team.

Skills

Strategy leadership

Cross-functional collaboration

Financial analysis

Performance optimization

Forecasting

Job description

About the Team

The Dasher & Logistics team ensures every delivery is completed with speed, accuracy, and a positive experience for consumers, merchants, and Dashers. We own the health of our delivery marketplace - including cost, quality, efficiency, fulfillment, and sustainable growth.

Within this organization, the Canada team owns end-to-end marketplace performance for the country. We partner closely with Product, Engineering, Finance, Analytics, Marketing, and Operations to operate and improve one of DoorDash's most dynamic and complex markets.

About the Role

We're hiring a Senior Manager, Strategy & Operations to lead marketplace performance for Dasher & Logistics in Canada. This role sits at the center of the country's delivery engine and is accountable for results across delivery speed, quality, cost efficiency, supply-demand balance, acquisition, retention, and marketplace integrity.

You will translate company and regional goals into clear execution plans for Canada and serve as a key decision-maker across critical marketplace levers, including pay strategy, incentives, supply programs, re-engagement initiatives, and cost controls. You will also own credit, refund, and fraud-related costs in Canada, partnering cross-functionally to improve customer experience while maintaining disciplined financial performance. You will build a high-performing team that owns each part of the system and empowers the next set of leaders at DoorDash.

Success in this role means consistently delivering a reliable and high-quality delivery experience while balancing growth and cost efficiency. You will operate in a fast-moving environment, lead structured analyses to diagnose performance gaps, quickly test new hypotheses, and drive measurable, durable improvements across the business.

You will report into a Senior Director on our Dasher & Logistics team within Strategy & Operations. We expect this role to be hybrid with some time in-office and some time remote.

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Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia. $184,000 - $230,000 CAD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics