Senior Manager Regulatory Engagement

rbc; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

Royal Bank of Canada seeks a Senior Manager, Regulatory Engagement, Practice Management to lead cross‑functional regulatory remediation programs. You will drive coordination across the 1LOD with Legal, Compliance, and Internal Audit, ensuring timely and transparent remediation execution and reporting.

The role emphasizes governance, risk identification, and leveraging AI to enhance regulatory workflows and executive communications. Strong collaboration across business units is essential.

Qualifications

• Bachelor's degree in finance, business, or related field.
• 7–10 years of risk management experience with focus on regulatory remediation.
• Experience developing regulatory governance frameworks in large organizations.

Responsibilities

• Lead regulatory engagement and remediation portfolio with 1LOD leaders.
• Coordinate regulatory responses, data requests, and closure packages.
• Develop status reporting with delivery risks and remediation progress.
• Integrate AI solutions to streamline reporting and identify trends.
• Present regulatory updates to executives and stakeholders.

Skills

Regulatory risk management

Regulatory remediation

Stakeholder influence

Program management

Analytical thinking

Communication

Education

Bachelor's degree in finance or related field

MBA / CPA / CIA / CFA or similar asset

Tools

Risk management software

AI in regulatory workflows

Job description

Job Description

What is the opportunity?

The Enterprise Chief Controls Office (ECCO) is a centralized first line of defense group (1LOD) with the goal of embedding a culture of risk ownership and operational excellence by elevating the control environment and driving consistency and quality of risk practices to minimize loss and regulatory sanction, drive cost efficiencies, and accelerate execution to enable growth. The Practice Management team serves to coordinate and drive consistency across 1LOD risk identification, controls, issue management, and non-financial-risk management practices.

We are seeking an experienced Senior Manager, Regulatory Engagement, Practice Management to lead program management and project execution in the regulatory engagement environment, supporting the delivery and continuous improvement of ECCO's risk and control program. In this strategic leadership role, you will drive regulatory remediation portfolios, strengthen ECCO's methodology frameworks, and ensure comprehensive risk coverage, robust regulatory compliance, and enhanced risk transparency across RBC's first line of defense (1LOD) business units.

You will serve as a critical bridge between all three lines of defence-including Legal, Compliance, Operational Risk, business leadership, and Internal Audit-ensuring coordinated, integrated execution of regulatory change programs with enterprise-wide visibility and impact. You will be the primary point of contact and coordination for remediation activities while providing analytical and advisory insights to key stakeholders, and partnering with first, second, and third line of defense colleagues.

What will you do?

Program Management & Regulatory Remediation

• Co-lead the regulatory engagement and remediation portfolio, partnering with first-line-of-defence (1LOD) senior leaders and risk owners to ensure coordinated, integrated participation in regulatory activities across business units
• Serv e as the primary point of contact for regulatory matters, driving alignment and accountability across all three lines of defence
• Oversee the timeliness and accuracy of regulatory responses, including data requests, exam findings, and closure packages
• Coordinate management action plans and provide strategic oversight of remediation execution and timely resolution
• Develop comprehensive status reporting on regulatory initiatives with full transparency on delivery risks, issues, and remediation progress
• Integrate AI solutions into regulatory workflows to streamline reporting, identify emerging trends, enhance program visibility, and enable predictive issue identification

Methodology & Governance

• Strengthen ECCO's methodology frameworks, 1LOD centralized guidelines, and governance structures
• Co-lead regulatory governance forums and support risk/control assessment refinement
• Develop thematic observations and regulatory recommendations
• Facilitate governance approvals for 1LOD remediation activities
• Deliver ongoing regulatory communications and executive-level status updates and presentations

Required Qualifications

• Bachelor's degree in finance, Business, or related field (MBA, CPA, CIA, FRM, CFA or other related designations an asset)
• 7- 10 years of experience in risk management, with a focus on regulatory remediation and non-financial risk categories
• Knowledge in developing and executing regulatory governance frameworks in a large, complex organization
• Establish comprehensive status reporting, issue tracking, and coordination of issue validation and closure packages
• Strong understanding of internal and external regulatory requirements and standards
• Analytical skills, with experience in conducting complex risk analyses and thematic reviews
• Proven ability to influence and advise stakeholders and cross-platform teams
• Experience supporting regulatory and audit engagements

What do you need to succeed?

Must-have:

• Change Agility : Ability to adapt to evolving regulatory requirements, organizational priorities, and emerging risk issues, maintaining effectiveness in a dynamic environment.
• Analytical Thinking: Ability to collect, interpret, and synthesize complex risk data to inform decision making and identify emerging trends.
• Problem-Solving: Strong ability to analyze root causes of identified findings, develop innovative solutions, and implement effective risk mitigation strategies.
• Project Management: Proficiency in project management, including the ability to plan, execute, and oversee risk management initiatives, ensuring timely and high-quality delivery.
• Communication Skills: Excellent written, visual, and verbal communication skills, with the ability to convey complex risk concepts clearly and persuasively to diverse audiences, including senior management.
• Technical Proficiency: Familiarity with risk management software and tools, and the ability to leverage technology and AI to enhance risk identification, control and reporting processes.

Training Design and Development: