Senior Director, CFO Controls Office

RBC; Toronto; Hybrid; CAD 180,000 - 240,000; Full time

Benefits offered by this job

Total rewards program

Leadership development and coaching

Senior stakeholder exposure

Job summary

RBC is seeking a senior leader to head the Chief Control Office in Toronto, Canada. You will elevate the CFO Group's control environment, drive risk management frameworks, and oversee regulatory compliance programs.

The role requires strategic leadership, strong stakeholder engagement, and proven delivery of complex risk initiatives across enterprise controllership, tax, platforms, and COO. Your impact includes enhancing governance, guiding issue management, and embedding disciplined risk

Qualifications

• CPA designation and a graduate degree in business or related discipline.
• 10+ years of financial services experience with risk management.
• Experience leading teams of subject matter experts and senior stakeholders.

Responsibilities

• Lead the Chief Control Office as the 2nd line of defense for CFO Group.
• Drive operational risk and regulatory compliance programs across the CFO Group.
• Provide strategic risk guidance and improve control environments.
• Lead, motivate and coach a diverse team of risk specialists.
• Design and oversee regulatory monitoring and testing standards.
• Partner with compliance teams and senior executives.

Skills

Leadership

Communication

Strategic thinking

Risk management

Stakeholder management

Education

CPA designation

Graduate degree in business

Job description

Job Description

What is the opportunity?

Lead the Chief Control Office as a 2nd line of defense assurance team reporting to the CFO Group. You'll elevate RBC's financial reporting control environment and strengthen operational risk stewardship across the CFO Group. In this role, you'll drive strategic implementation of operational risk and regulatory compliance programs, partnering with 1st line teams across Enterprise Controllership, Tax, platforms, and COO. You'll combine subject matter expertise with people leadership, directing a team of specialists to embed systematic, disciplined risk management practices that enhance the effectiveness of controls and governance across CFO Group operations.

What will you do?

• Lead CFO Group through Operational Risk program transformation as launched by GRM, including development of implementation frameworks, project plans, guidance, training delivery, and design of systems and tools as required.
• Provide strategic advice on control and risk trends through ongoing reviews; identify improvements and solutions to key control issues impacting CFO Group risks and processes.
• Guide CFO Group teams on risk and control identification, digital risk register and control register documentation, enterprise issue management, and annual RCSA processes; ensure adherence to GRM policies and frameworks.
• Design and oversee an enhanced regulatory compliance monitoring and reporting program for senior executives; manage quality assurance of documentation and testing standards aligned to RBC expectations.
• Conduct regulatory horizon scanning for CFO risk themes; support change management activities and quality assurance reviews in partnership with compliance teams.
• Lead, motivate, and inspire a diverse team of subject matter experts; communicate Chief Control Office vision and direction while clarifying priorities to drive efficiency and engagement.
• Provide candid feedback, coaching, and development through regular check-ins; drive best-in-RBC people management practices grounded in our values and Code of Conduct.
• Continuous improvement and identification of additional opportunities for efficiencies and excellence in controls and governance.

What do you need to succeed?

Must-have

• CPA designation and graduate degree in business or related discipline
• At least 10 years financial services experience with strong knowledge of Operational Risk Management programs and regulatory requirements
• Deep experience in risk management, internal controls, banking processes, and industry best practices
• Proven track record as a valued advisor with ability to provide constructive challenge and communicate with senior stakeholders; strong relationship management skills
• Demonstrated leadership and team-building capability; strategic business acumen; superior prioritization and time management skills
• Proven drive for transformation and impact; experience leading teams of subject matter experts
• Strategic thinker with collaborative mindset and thought leadership capability
• Creative problem-solver experienced with complex, nebulous issues; organizational awareness and influence at senior levels

Nice-to-have

• Strong technical knowledge of Sarbanes Oxley requirements
• Experience identifying and implementing process improvements and automation opportunities, including emerging technologies such as AI
• Familiarity with RBC systems, processes, and organizational structures
• Knowledge of RBC's control frameworks and risk management governance model

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• The opportunity to interface with senior level executives from many different parts of the organization

Job Skills

Business Perspective, Client Counseling, Data Gathering Analysis, Decision Making, Fraud Management, Internal Controls, Organizational Governance, Process Management, Risk Management, Strategic Thinking

Additional Job Details

• Address: 20 KING ST W:TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: OFFICE OF THE CFO
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-10-05
• Application Deadline: 2026-10-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.