Senior Manager, Quality Safety Data

The Hospital for Sick Children; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

Join a leading pediatric healthcare center as a Senior Manager of Quality & Safety, driving improvement initiatives within Critical Care. Your expertise will set strategic priorities, oversee accreditation processes, and promote a culture of safety and continuous improvement in a supportive environment.

Benefits

Focus on employee wellness

Equity, Diversity, and Inclusion initiatives

Career development opportunities

Qualifications

• Clinical experience in a Healthcare Profession required.
• Registration with a healthcare professional body is necessary.
• Experience managing, coaching, and developing others is essential.

Responsibilities

• Lead departmental quality improvement and safety initiatives.
• Manage accreditation readiness and oversee evidence-based policies.
• Provide mentorship to a multidisciplinary team.

Skills

Leadership

Critical Thinking

Data Analysis

Interpersonal Skills

Education

Masters-level preparation in healthcare quality

Job description

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Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

The Senior Manager of Quality & Safety, Informatics & Data serves as the departmental lead for all quality improvement and safety initiatives within Critical Care. Partnering with clinical and operational stakeholders, this role helps set strategic priorities, develop clear execution plans, and build a strong culture of safety and continuous improvement. The Senior Manager defines performance indicators, manages departmental accreditation readiness, and leverages data to drive informed decision-making and system-level improvements.

Here's What You'll Get To Do

Function as the Departmental Quality Team Lead

• Collaborate with other Quality Leads to drive departmental and system-level strategic quality initiatives.
• Co-chair the Critical Care Medicine Quality & Safety Committee
• Use data and trend analysis to identify risks, set improvement targets, and measure progress toward KPIs and strategic priorities.
  
  

Support and Lead a Diverse Team as People Manager

• Provide leadership and mentorship to a multidisciplinary team, including:
  
  

Drive a Culture of Safety and Continuous Improvement

• Champion the Daily Continuous Improvement Program (CIP) and Caring Safely initiatives across the department.
• Review safety reports, ensure timely follow-up, and help translate findings into meaningful improvement.
  
  

Maintain Quality Standards & Accreditation Readiness

• Oversee the development, implementation, and review of evidence-based department policies and procedures.
• Function as Accreditation Lead for both Critical Care and Organ & Tissue Donation
• Coordinate audits (e.g., CLABSI), analyze results, and guide teams through corrective action planning.
  
  

Education, Knowledge Sharing & Leadership Engagement

• Deliver Just Culture education as part of staff onboarding and ongoing learning initiatives.
• Represent Critical Care on hospital-wide quality and safety committees, working groups, and external forums.
• Contribute to system-wide learning by sharing best practices and lessons learned across the organization.
  
  

Essential Requirements

Here's what you'll need:

• Clinical experience in a Healthcare Profession
• Masters-level preparation in healthcare quality or related clinical field and/or relevant experience in quality, safety, and risk management
• Current Registration with a healthcare professional body
• Experience managing, coaching, developing others
• Demonstrated interpersonal, team building and leadership skills
• Strong critical thinking and analytic skills
• Demonstrated ability to analyze data for clinical, operational or research purposes
• Expertise in process and quality improvement methodology, with demonstrated success in leading improvement projects in the clinical/healthcare setting
• Understanding of change management principles
• Understanding of SickKids, Caring Safely and Daily CIP program
• Demonstrated commitment to equity, diversity, and inclusion (EDI) and experience advancing EDI objectives
  
  

Assets

• Relevant clinical experience in the Critical Care Setting
• Knowledge of Accreditation Canada Standards and experience with demonstrating adherence to quality standards
• Understanding of Epic workflows
• Experience working in inpatient and outpatient clinical environments
  
  

Here's What You'll Love

• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.
  
  

Employment Type

• Full time, 1 year contract
• 37.5-hour work week
  
  

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

Technical difficulties? Email [e-mail] with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Hospitals and Health Care

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