Senior Manager, Proprietary Cards Canada

BMO; Toronto; On-site; CAD 86,000 - 185,000; Full time

Benefits offered by this job

Performance-based incentives

Discretionary bonuses

Other perks and rewards

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

Senior Manager, Proprietary Cards (Canada) at BMO leads product strategy and oversees day-to-day management for proprietary Mastercard credit card products. You will drive growth, develop business cases, and manage cross-functional initiatives to improve customer experience and profitability.

You will collaborate with cross-functional teams, develop strategic roadmaps, and own quarterly forecasting while ensuring compliance with banking regulations and risk controls.

Qualifications

• Minimum 5+ years of relevant experience and post-secondary degree in related field or equivalent combination of education and experience.
• Strong experience with consumer / commercial credit applicable to retail and business financing products.
• Strong knowledge of product delivery infrastructure systems and interdependencies.
• In-depth risk management related to product development and management.
• Knowledge of banking product management and regulatory requirements.

Responsibilities

• Develop strategic product roadmaps aligned with the prop card strategy.
• Own day-to-day product management and quarterly forecasting for all prop products.
• Lead execution of strategic projects and oversee cross-functional launches.
• Collaborate with internal stakeholders and external partners to enhance customer experience and growth.

Skills

5+ years of relevant experience

consumer / commercial credit

retail and business product knowledge

risk management

process coordination

banking product management

industry and regulatory awareness

data-driven decision making

Education

Post-secondary degree in related field

Job description

Senior Manager, Proprietary Cards (Canada)

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

The Senior Manager, Proprietary Cards will support the Director of Proprietary Cards to drive substantial growth to BMO’s proprietary Mastercard credit card product portfolios. They will be actively involved in developing the product strategy and ensuring the effective day-to-day management for several credit card products to enhance customer experience, drive increased acquisition and customer engagement, as well as optimize product profitability.

You will work across cross-functional teams to strategically oversee many aspects of the customer lifecycle from acquisition, engagement, and retention, as well as own the execution of strategic projects for the bank including launching new products and programs.

The ideal candidate has strong experience developing and executing on strategic product roadmaps, developing financial business cases, and is comfortable working in a fast-paced environment to drive results. They will enjoy acting like a business owner and learning how to successfully manage products and loyalty within a large financial institution.

Key Accountabilities:

Product strategy and development

• Create strategic product roadmaps that align with the overall Prop card’s strategy.
• Support annual investment planning and resource allocation.
• Leverage data and analytics to identify strategic opportunities to optimize the product P&L.
• Develop detailed financial business cases to support strategic opportunities such as changes to products and features, new product development, loyalty enhancements, etc.
• Support new product development opportunities from concept ideation, business case development, and execution.
• Present opportunities to senior leadership.
• Partner with the Visa network to drive growth to the eclipse portfolio

Day-to-Day Product management

• Champion proprietary cards products with core business stakeholders to drive results
• Act as the business lead on several strategic projects for the bank.
• Proactively identify opportunities to improve customer experience, marketing, and sales creative, streamline processes, etc.
• Own quarterly forecasting activities for all prop products.

Project execution

• Act as business lead on executing strategic projects for the bank.
• Collaborate across cross-functional teams to ensure a successful launch.
• Keep leadership updated on overall project status and mitigation of key risks.
• Effectively manage the project budget.
• Identify opportunities to improve collaboration with external vendor and enhance customer experience and NPS.

Qualifications:

Experience

• Minimum 5+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Strong experience with consumer / commercial credit applicable to retail and business financing products.
• Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures
• Strong knowledge of product delivery infrastructure systems and underlying product interdependencies.
• In-depth retail and business banking environmental awareness / understanding.
• In-depth risk management associated with new and existing product development and management.
• Strong knowledge of process coordination and management.
• Strong knowledge of banking product management and associated industry and regulatory requirements.

Competencies:

• Building business cases - in-depth
• Researching market trends – in-depth
• Relationship management – in-depth
• Analytics and reporting – in-depth
• Product marketing – in-depth
• Negotiation skills – good
• Software and systems architecture knowledge – good/in-depth
• Financial Understanding – good/in-depth
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem-solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salary** :**

$85,500.00 - $185,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

• performance-based incentives
• discretionary bonuses
• other perks and rewards
• health insurance
• tuition reimbursement
• accident and life insurance
• retirement savings plans

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace.

By learning from each other’s differences, we gain strength through our people and our perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

To request accommodation, please contact your recruiter.