Senior Manager, Project Management Office

Financial Services Regulatory Authority (FSRA); Toronto; On-site; CAD 106,000 - 160,000; Full time

Benefits offered by this job

Employer-matched pension

Comprehensive benefits

Learning & development

Wellbeing programs

Diversity & inclusion

Community giving

Job summary

FSRA in Ontario seeks a PMO leader to manage the delivery of projects and programs that support priority regulatory initiatives. You will provide planning, oversight, and portfolio management across FSRA, aligning with the organization’s strategic goals.

You will work with senior leadership to develop dashboards, track performance, and implement processes that improve efficiency and stakeholder outcomes. The role requires leadership, change management, and a service-oriented mindset.

Qualifications

• 6–8 years’ experience planning and managing programs/projects in a medium to large organization.
• Proven experience leading portfolio project management of multiple concurrent projects.
• Public sector/government experience is a plus.

Responsibilities

• Manages delivery of unit programs and centralized project planning and portfolio management across FSRA.
• Supports leadership in formulating strategy and executing programs to deliver on strategy.
• Oversees project delivery, processes, and reporting for the unit and FSRA priorities.
• Advises sponsors on prioritization and dashboard/reporting tools for Board and senior management.
• Provides expertise to leadership with problem resolution and improved methods for delivering programs.

Skills

Portfolio management

Leadership

Strategic planning

Communication

Education

Degree in business administration or public policy

Job description

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.

Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.

At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.

Join FSRA and help us shape the future of regulation for generations to come!

Job Description:

EXISTING VACANCY

Salary Range - $106,462 -$159,692 (salary will be determined based on the successful candidate’s skills, experience and qualifications)

PURPOSE OF POSITION

Accountable for managing the delivery of the Project Management Office (PMO) projects, programs and services including providing project planning/oversight of FSRA priority initiatives.

KEY RESPONSIBILITIES

• Manages the delivery of unit programs or services, for centralized project planning, resourcing, tracking and portfolio management of multiple, concurrent project initiatives involving both core regulatory and support areas across FSRA. Ensures consistency with overall section performance measures, standards and best practices and integration with overall FSRA directions and priorities.
• As part of the management team, supports FSRA leadership in formulating strategy and developing tactics; and provides leadership in executing programs or services to deliver on strategy and tactics.
• Oversees the management and delivery of projects and programs, services and work areas, including operational processes and procedures to meet the overall operational plans and priorities of the unit.
• Advises Project Sponsors in prioritizing projects to ensure their alignment with FSRA strategic/business plan commitments and in developing dashboard measurement and enterprise-wide reporting tools to ensure the tracking and reporting of projects for the Board and senior management.
• Manages the design, development, implementation and review of processes, systems, tools, reporting and strategies for centralized project planning, resourcing, tracking and portfolio management of required project initiatives within FSRA, including process improvement and core regulatory and regulatory support projects.
• Manages the provision of portfolio project management consultative services to FSRA leadership, management and program project leads across FSRA to ensure consistency in project management methods and standards; to champion excellence in project management across FSRA and to mobilize and oversee special projects lead by PMO project professionals.
• Provides program/service expertise and advice to FSRA leadership, management and staff in response to operational or program issues impacting the achievement of department or function directions; providing evidence-based recommendations for problem resolution and improvement to methods to deliver programs or services.
• Applies a client-service mindset to program and project delivery, ensuring solutions are responsive to stakeholder needs, improve the user experience, and deliver measurable business value.
• Manages the unit and its staff to support an environment and culture of service excellence which respects diversity, encourages all employees to work together to achieve results and contribute to a healthy, rewarding and productive working environment where personal and team accountability are key to meeting the mandate of FRSA. Accountable for building a strong team including: hiring, orienting, training and coaching of staff, determination of performance standards, conduct of performance reviews and management of performance and employee relations matters.
• Conducts operational planning, development and reporting on PMO’s performance metrics, program effectiveness, risks and impacts related to unit, section and department matters. Recommends approval of financial transactions to the EVP, Policy.
• Supports transformation and a collaborative, forward-thinking culture within the unit, and works with others to achieve this across the section or department.
• Promotes and supports innovation and continuous improvement throughout the unit and enterprise-wide, including through documenting and sharing best practices, tools and templates, and lessons learned.
• Leads and/or participates on projects within the section, department to represent the unit’s interests in program or service decision making.
• Develops and manages positive collaborative relationships with stakeholders impacted by projects and operations to discuss and clarify program or service-related issues and needs.
• Works in collaboration with colleagues on department priorities for FSRA.

QUALIFICATIONS

Education and Experience

• Degree in business administration, Public Policy or other related degree, or with equivalent experience, Project Management Professional (PMP) and/or other Project Management Certification(s) considered an asset
• 6 – 8 years’ experience in planning and managing the delivery of programs or services in the area of project, program and portfolio project management for a medium to large organization combined with expertise in working as a member of a larger relevant function/department.
• Proven experience in successfully leading portfolio project management of multiple, concurrent projects for a diverse client base.
• Relevant industry or government experience preferred.

Knowledge and Skills

• Skills and ability to manage and champion change for a successful organizational culture and vision.
• Skilled in leading portfolio project management or equivalent skills and experience.
• Knowledge of, and skills in, portfolio project management methodologies, techniques and best practices in a technologically evolving environment.
• Knowledge of public sector governance considered an asset
• Leadership skills to implement a new organizational structure, systems, and standards.

Please note this posting expires at 12AM on the closing date

#LI-Onsite

Employment Type:

Regular

Scheduled Weekly Hours:

36.25

FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code.

NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED