Project Manager/Leader – Senior (RQ11323) Community Services Cluster

Softline Technology Inc.; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Ontario Public Service seeks a seasoned Project Manager to lead large-scale OPS I&IT initiatives, aligning scope, time, and budget with ministry standards. You will coordinate multi-disciplinary teams, manage complex budgets, and drive project governance and risk mitigation across multiple funding channels.

The role requires strong stakeholder management, strategic planning, and experience with Planview, Azure DevOps, and MS Project.

Qualifications

• Co-ordination of modernization for large, complex multi-platform IT systems.
• Produce planning docs across SDLC (Agile and Waterfall).
• Executive-level status reporting and governance.
• Experience with Planview and project coordination tools.

Responsibilities

• Provides project management on OPS I&IT initiatives.
• Ensures deliverables meet business requirements on time and budget.
• Leads cross-functional teams and coordinates stakeholders.
• Manages budgets, forecasting, and risk mitigation.
• Drives change management and best practices across projects.

Skills

Stakeholder mgmt

Budget control

Risk mgmt

Change mgmt

Team leadership

Communication

Governance

Tools

Planview

Azure DevOps

Microsoft Project

Visio

MS Office

Job description

“CSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.”

?Responsibilities:

• Provides project management on large scale, complex, high profile and high risk projects for OPS I&IT initiatives.
• Ensures project deliverables meet clients’ business requirements on time, scope and budget, with a focus on cost-effectiveness, efficiencies and compliance with OPS project management methodologies and frameworks.

General Skills:

• Leads organizational development, strategy development, business planning, and Ministry funding requests.
• Gathers and develops requirements in order to create and maintain a detailed project schedule and/or integrated plan.
• Ability to monitor and forecast project costs and provide reporting and input to ensure targets are met
• Experience developing and managing project schedules, deliverables, and scope
• Ability to promote I&IT project management best practices and adherence to standard methodologies
• Demonstrated experience directing project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards
• Extensive experience coordinating and monitoring project processes, and developing/communicating guidelines and procedures
• Sources, selects and on-boards team members in various disciplines, clarify roles and responsibilities and set task/deliverable/performance expectations for resources that are both OPS unionized employees as well as fee for service (FFS) consultants.
• Resolves resourcing and inter-personal conflicts, negotiates changes to resourcing, ensures knowledge is shared among team members such as project objectives and deliverables are met.
• Develops complex project budgets based on multiple funding channels and cross ministry dependencies.
• Effectively manages large project budgets and ensures a high level of fiscal control and accountability including estimates, forecasts and reconciliation/confirmation of actuals.
• Proactively identifies potential risk events and issues before they occur so that proper mitigating strategies can be developed.
• Articulates and prioritizes issues and risks at senior executive levels and recommends mitigation strategies for decision makers.
• Establishes and participates in steering committee and stakeholder forums
• Provides, project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
• Uses appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – concept, definition, planning, implementation and close-out.
• Promotes OPS I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of I&IT resources.
• Awareness / knowledge of emerging I&IT trends and directions
• Ability to adapt to changing trends, leverage emerging tools and methodologies, and effectively lead projects to success in today’s dynamic IT landscape

Desirable Skills:

• Knowledge and understanding of Project Management’s Institute’s Project Management Body of Knowledge
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Ability to make recommendations on the acquisition of software, hardware, and technology resources
• Experience managing and coordinating project monitoring, anticipates and troubleshoots issues, provides ongoing expertise, resolves problems and provides project effectiveness
• Ability to identify conflict between project and functional areas and develops responses to successfully address conflict
• Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas

Experience Requirements

Technical Skills – 40%

• Demonstrated experience in coordinating and planning for the modernization of large, complex multi-platform, multitier information technology systems.
• Experience documenting technical problems/issues and developing plans to address the solutions in a cost-efficient manner
• Proven experience facilitating the resolution of I&IT and Business issues using advanced technologies.
• Proven experience with JAD facilitation, interpreting business needs to create technical requirements, and leading project meetings
• Demonstrated experience with prototyping, Microsoft Azure DevOps, Microsoft Project, and Planview
• Experience producing Project Planning and Coordination documentation such as but not limited to: Business Case, Processes, Charter, Integrated Project Plan, Migration plans, Schedules, project kick off materials, roadmaps, release management etc. throughout SDLC (Agile and Waterfall)

Project Management and Methodologies – 45%

• Experience leading the planning, coaching, communication and execution of actions that lead toward delivery and adoption of data-driven solutions
• Experience advising, shaping and delivering technology-led transformation programs
• Experience building and maintaining relationships with internal and external stakeholders to successfully deliver on transformation goals
• Demonstrated experience facilitating discussions with internal and external stakeholders on processes and goals to drive the project delivery to successful completion.
• Coordinating and executing Threat Risk Analysis and Privacy Impact Analysis, and addressing outcomes and/or recommendations
• Experience with business stakeholder management and status reporting at the Executive level
• Experience supporting business users working on projects or programs involving multiple highly inter-dependent applications and/or data sources.
• Demonstrable experience with requirement management, quality assurance and change management processes and tools
• Experience in documenting business, technical and system processes and requirements
• Demonstrated experience leading multiple project teams concurrently using a mix of dedicated and shared resources
• Ability to introduce best practices, templates, SharePoint management sites for software development projects
• Experience with MS Office software, including Word, Excel, PowerPoint, Project, and Visio.
• Experience tracking project finances and burn rates, as well as resource allocation.
• Experience with AODA compliance

Communications Skills – 10%

• Excellent communication and written skills
• Skills in consensus building and issue resolution involving key stakeholders, and members of teams
• Experience introducing technical standards business process improvements to development team

Public Sector Experience – 5%

• Previous public sector experience in an organization of equivalent size or complexity to Ontario Public Service

Supplier Comments

Closing Date/Time: 2026-10-19, 12:00 p.m. EST

Max submission: 1 (one)

5 days onsite

Must Have:

• Demonstrated experience in coordinating and planning for the modernization of large, complex multi-platform, multitier information technology systems.
• Experience producing Project Planning and Coordination documentation such as but not limited to:Business Case, Processes, Charter, Integrated Project Plan, Migration plans, Schedules, project kick off materials, roadmaps, release management etc. throughout SDLC (Agile and Waterfall)
• Experience with business stakeholder management and status reporting at the Executive level

Nice to Have:

• Experience with Planview