Senior Manager, Process Operations - Product Creation and Advanced Concepts

ARC'TERYX; Vancouver; Hybrid; CAD 126,000 - 165,000; Full time

Benefits offered by this job

Health & wellbeing

Financial wellbeing

Time & Flexibility

Family support

Growth, community & gear

Job summary

ARC’TERYX is seeking a Senior Manager, Process Operations – Product Creation & AC Integration, to drive operational excellence across our product creation supply chain and integrate Advanced Concepts into mainline processes. You will oversee seasonal delivery, cross-functional alignment, and budget management from the North Vancouver office with hybrid flexibility.

You will partner with Innovation Incubation to move concepts into pilots, scale initiatives, and coordinate governance, KPIs, and

Qualifications

• 8+ years’ experience in innovation management, product development, or operations in an apparel creation environment.
• Proven project management with a diverse cross-functional portfolio.
• Proven experience influencing senior leadership in cross-functional environments.
• Strong understanding of the product creation environment, materials, manufacturing and lifecycle.
• Financial acumen including budgeting and business case development.
• Excellent stakeholder alignment and communication skills.
• Proactive in identifying root causes and developing solutions.
• Flexible and adaptable when faced with ambiguity; balances autonomy and collaboration.

Responsibilities

• Leading the operational integration for Advanced Concepts outputs into in-season pathways.
• Partnering with the Innovation Incubation squad to transition concepts into pilots and market-ready solutions.
• Facilitating cross-functional alignment to deliverables within the Product Creation and Advanced Concepts teams.
• Leading seasonal I2C delivery across product development, materials, sourcing and planning teams.
• Driving partnership across functional operations, and product and design teams for seasonal delivery.
• Developing governance models, KPIs, and tracking systems for incubation programs.
• Overseeing portfolio planning, resource allocation, and CAPEX & OPEX budgeting.
• Driving alignment and decision-making across senior stakeholders.
• Enabling project teams with clear frameworks, RACI structures, and execution rigor.
• Managing external partnerships and innovation ecosystem relationships.
• Building, leading and mentoring a high-performing team.
• Presenting incubation results at senior leadership moments.
• Supervising a large incubation portfolio with PM reports.

Skills

Innovation management

Product development

Operations

Project management

Stakeholder alignment

Budgeting

Communication skills

Problem solving

Job description

Department : Process Operations

Reports to: Director, Process Operations - Product Creation

Location: North Vancouver, BC

Your Opportunity at ARC’TERYX:

As the Senior Manager, Process Operations – Product Creation & Advanced Concepts, you drive operational excellence across our product creation supply chain functions, as well as strategic integration of Advanced Concepts (AC) innovation into the broader business ecosystem. You are accountable for seasonal delivery, process optimization through cross-functional alignment, connected and seamless I2C enablement, and integrating AC early-stage innovation into mainline processes and operating models.

You operate at the intersection of product development, materials, and sourcing to connect internal teams, driving seasonal and strategic priorities that align to business objectives. You play a pivotal role in partnering with the Innovation Incubation squad to accelerate validated concepts into pilot, commercialization, and scale.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The Process Operations team builds a culture of radical collaboration that enables and scales enterprise-wide processes across the value chain. We empower teams with the clarity, systems, and capabilities needed to achieve operational excellence and deliver seamless, integrated execution.

We lead enterprise alignment to connect innovation, operations, and commercialization - fueled by efficiency and transparency. As part of this team, you play a critical role in integrating Advanced Concepts with the broader business, helping turn innovation into scalable, market-ready impact.

If you were in the Senior Manager, Product Creation & AC Integration - Process Operations role now, here are some of the core activities you would be doing:

• Leading the operational integration for Advanced Concepts outputs into in-season pathways
• Partnering with the Innovation Incubation squad to transition concepts into pilots and market-ready solutions
• Facilitating cross-functional alignment to deliverables within the Product Creation and Advanced Concepts teams
• Leading seasonal I2C delivery across product development, materials, sourcing and planning teams
• Driving partnership across functional operations, and product and design teams to ensure collaborative, solution-oriented approach to seasonal delivery
• Developing governance models, KPIs, and tracking systems for incubation programs
• Overseeing portfolio planning, resource allocation, and budget (CAPEX & OPEX)
• Driving alignment and decision-making across senior stakeholders
• Enabling project teams with clear frameworks, RACI structures, and execution rigor
• Managing external partnerships and innovation ecosystem relationships

Here are some of the things you could be working on in the future:

• Building, leading and mentoring a high-performing team
• Presenting incubation results at large scale business moments to senior leadership stakeholders
• Supervising a large incubation portfolio with Project Management reports

Are you our next Senior Manager, Process Operations - Product Creation & AC__

• You have 8+ years’ experience in innovation management, product development, or operations in an apparel creation environment
• You have proven experience in project management with a diverse and highly cross-functional portfolio
• You have proven experience influencing senior leadership in cross-functional environments
• You have a strong understanding of the product creation environment
• You have a strong understanding of materials, manufacturing, and product lifecycle
• You have financial acumen including budgeting and business case development
• You excel with stakeholder alignment and communication skills
• You are proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Compensation

The salary range for this role is CAD$126,000 - CAD$165,000.

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health &wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing - RRSP matching and eligibility for Arc’teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibilit y - Paid time off, wellness time, and No Wasted Day program(dedicated paid days to get outside & explore).
• Family support - Parental leave top-up and a nesting period for new parents.
• Growth, community & gear - Professional development opportunities, Arc’teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

* Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

_Commit._ We set bold objectives and see them through.