Senior Manager, Human Intelligence

DJE Holdings; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Manager, Human Intelligence, to join their dynamic team. This role emphasizes providing insights and consultative support to drive business results for clients. The ideal candidate will have extensive experience in both quantitative and qualitative research methodologies, alongside strong project management skills. As a leader, you will mentor junior staff while managing complex research projects from inception to delivery. If you're passionate about leveraging data to inform strategic decisions and enjoy collaborating with diverse teams, this opportunity could be your next great adventure.

Benefits

Career Development Opportunities

Collaborative Work Environment

Global Reach

Fun Workplace Culture

Qualifications

• 5+ years of experience in market research, ideally from a research firm or communications agency.
• Strong project management skills including timeline and budget management.

Responsibilities

• Provide strategic counsel to account teams and clients with a collaborative approach.
• Manage complex research projects ensuring high quality work is delivered on-time.

Skills

Quantitative Research

Qualitative Research

Project Management

Data Analysis

Communication Skills

Critical Thinking

Education

Bachelor's Degree

Tools

Excel

PowerPoint

Job description

Edelman Data & Intelligence (DXI) is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission.

We use data and intelligence to help businesses and organizations build trusting relationships with people: making communications more authentic, engagement more exciting and connections more meaningful.

DXI brings together and integrates the necessary people-based PR, communications, social, research and exogenous data, as well as the technology infrastructure to create, collect, store and manage first-party data and identity resolution. DXI is comprised of over 350 research specialists, business scientists, data engineers, behavioral and machine-learning experts, and data strategy consultants based in 15 markets around the world.

To learn more, visit: https://www.edelmandxi.com

Edelman Data & Intelligence (DxI) is looking for an inspiring Senior Manager, Human Intelligence, to join our team. The role will focus on providing insights and consultative support to our account teams to help drive business results for our clients.

Reporting to the Senior Director, Human Intelligence, the successful candidate will be a proven strategic research professional who will utilize their experience in quantitative (e.g., surveys, polls) and qualitative (e.g., focus groups, in-depth interviews) methodologies, as well as secondary research, to contribute to the growth of our DxI specialty.

You have a solid research background and strong skills across the entire project lifecycle (scoping and costing, research design, project execution, data analysis, reporting, and presenting). You leverage your experience to drive the development of innovative and creative research methods, and uncover insights that provide clear direction in terms of communications planning and marketing related decision-making for our clients. You have excellent organizational and time management skills, unwavering attention to detail, strong abilities in PowerPoint and Excel, and bring a positive attitude to the workplace.

Responsibilities:

• Provide strong client service and strategic counsel to Edelman account teams and clients, with a collaborative, solutions-oriented approach.
• Manage and oversee, with the support of junior staff, execution of research initiatives, including implementation of studies and responding to ad-hoc research requests.
• Lead day-to-day project operations including: project status updates, support on proposal development, project and budget management, resource planning, etc.
• Manage complex research projects from proposal development and pitching through to presentation of results and recommendations, ensuring high quality work is delivered on-time and on budget with the support of junior team members.
• Effectively collaborate with external research vendors throughout the research process: data collection, data processing, and results reporting.
• Effectively distill substantial amounts of data into coherent analysis, insights, and actionable recommendations in straightforward and story-telling focused way, communicating research findings in visually engaging PowerPoint presentations.
• Deliver compelling strategic insights and effectively communicate a narrative/story that aligns with client business and communications objectives.
• Identify opportunities to integrate primary and secondary research approaches to provide holistic research support to Edelman account teams and clients.
• Create, build, and lead relationships with Edelman account teams and external clients to generate new Data & Intelligence business opportunities.
• Provide inspiring leadership and mentorship for junior team members.
• Stay informed about client industries including their technologies, products, target markets and competitors.

Qualified candidates have most, if not all, of the following:

• The Senior Manager, Human Intelligence, must have 5+ years of relevant experience in market research, ideally from a research firm or a communications agency. A Bachelor’s degree or equivalent experience.
• Experience with the development of research approaches based on clearly defined objectives.
• A demonstrated ability to think critically, solve problems, and develop a narrative based on data-driven insights.
• Strong project management skills, including timeline and budget development and management.
• Advanced skills in Excel, and the ability to understand and maintain data integrity.
• Strong PowerPoint design skills, with the ability to communicate data in a visually engaging way.
• Experience with a broad range of methodologies and analytics approaches, including: brand health, mediagenic research, audience segmentation, driver analysis, campaign impact measurement, tracking research, and key message testing, among others.
• Excellent oral, written, and interpersonal communication skills, as well as an openness to collaboration and new ideas.
• Strategic yet creative thinker and self-starter, who is able to manage multiple projects simultaneously.

Our team currently includes…

• Fun first attitudes – because what’s the point of doing great work if we aren’t having fun?
• Career pathing on the mind – whether you plan to stay for 2 years or 20 years we put your development and career goals as a priority.
• Open, accessible global community – the best research happens with collaboration and sometimes that includes input from our non-research co-workers.
• Broader communications exposure – you will get the opportunity to work alongside broader Edelman teams such as Corporate, Brand, Digital, Tech, Health, Public Affairs, and more.
• Open minds for new ideas and methodologies – maybe it’s not broken, but that doesn’t mean we can’t make it better.
• Level agnostic – doesn’t matter if you are the boss or an intern, we are all in this together.
• Global Reach – we have researchers you can tap into around the world.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.