Senior Manager, Global Operational Excellence (Hybrid)

Caprion Biosciences Inc.; Boucherville; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Senior Manager, Global Operational Excellence, where your expertise in Lean Six Sigma will drive impactful process improvements. This dynamic role involves collaborating with operational teams to enhance efficiency and employee engagement, ensuring projects meet the highest standards. You'll lead multidisciplinary teams, manage stakeholder relationships, and implement best practices to optimize processes. With a commitment to making a positive impact on human health, this opportunity offers a chance to contribute to innovative projects in a supportive environment. If you're passionate about operational excellence and ready to make a difference, this role is for you.

Benefits

Competitive Wages

Vacation and Personal Days

Comprehensive Group Insurance Plans

RRSP Contribution with Employer Matching

Employee Annual Incentive Plan (EAIP)

Telemedicine Service

Employee Assistance Program (EAP)

Parking Reimbursement

Referral Program

Career Advancement Opportunities

Qualifications

• 5+ years in Lean/Six Sigma/Continuous Improvement roles.
• Strong project management and leadership skills required.

Responsibilities

• Identify and implement process improvements to enhance efficiency.
• Lead cross-functional teams to deliver projects on time and within budget.

Skills

Lean Six Sigma

Project Management

Leadership

Analytical Skills

Communication Skills

Problem Solving

Team Collaboration

Education

B.Sc. in Science related field

Lean Six Sigma Black Belt

Tools

MS Office Suite

MS Project

Job description

Senior Manager, Global Operational Excellence

Are you looking for an exciting new career opportunity? CellCarta, a renowned Contract Research Organization, is actively seeking a highly skilled and motivated Senior Manager, Global Operational Excellence to join our dynamic team. As a Senior Manager, Global Operational Excellence, you will have the opportunity to use your expertise and skills to ensure that our services meet the highest industry standards. Come work with a team of talented individuals who are committed to making a positive impact on human health and well-being. Apply today!

Summary

The Senior Manager, Global Operational Excellence will be responsible for working with operational teams on the identification, analysis and implementation of process improvements designed to increase efficiency and employee engagement.

Utilizing industry best practices such as Lean Six Sigma, the Senior Manager, Global Operational Excellence will identify and prioritize process improvement programs, ensure that projects are delivered on time, within scope and budget and meeting CellCarta quality standards. The Senior Manager, Global Operational Excellence will be organizing and controlling project activities and for communicating risks, opportunities, and current state of the project to stakeholders.

Responsibilities

• Work with business unit and global CellCarta teams to identify and scope areas of opportunity;
• Develop and implement improvement strategies and roadmaps aligned with business goals for improving efficiency, reducing cost and optimizing process flows;
• Define project scope and goals with stakeholders;
• Facilitate and guide multidisciplinary project teams meetings to implement best practices on key processes;
• In partnership with the team, develop, update and communicate project plans, timelines and critical paths;
• Track progress to completion and document follow ups by team members including the effectiveness of implemented improvements;
• With the team, identify the risks and the mitigation plan;
• Document project plan changes and decisions;
• Ensure timely involvement of relevant departments on team;
• Follow project progress through ongoing communication, share information with all team members and raise flag on critical deviations;
• Examples of Process Improvement projects include (LIMS, Data Analysis Platform, Quality Improvement, Site Integration and Harmonization);
• Develop detailed project management plans with project team to plan activities and deliverables, monitor and communicate project progress;
• Create baseline project schedules with project team and develop and communicate revised timeline throughout the project lifecycle;
• Ensure resource availability and allocation with resource manager;
• Organize, attend, and facilitate/lead in stakeholder meetings, prepare presentation materials for meetings if required;
• Manage the relationship with all stakeholders;
• Lead cross-functional project team through support and motivation;
• Coordinate internal resources, customers and third parties/vendors for the flawless execution of projects;
• Perform risk management to minimize project risks;
• Assess impact of project changes on timelines, costs, resources, documentation and quality;
• Track and analyze project performance, cost performance, schedule, and report to management changes in project scope, project schedule, and project costs, being able to suggest the improvements to all the above;
• Report and escalate to management as needed;
• Coordinate project meetings (prepare agenda, lead meetings, and prepare meetings and other administrative support);
• Proactively ensure the project management process runs smoothly;
• Assist in maintaining project metrics for KPI’s;
• Prepare project monthly status reports and present to Associate Director of Project management;
• Identify areas for optimization and improvement and recommend lean process improvements initiatives including processes, procedures, training, new technology and other system improvements;
• Perform other assigned duties.

Education

• B.Sc. in Science related field;
• Lean Six Sigma Black Belt.

Main Requirements

• At least 5 years experience in applying Lean/Six Sigma/Continuous Improvement principles to drive measurable results;
• At least 3 years experience in a biotech, pharma, CRO, or similar field;
• Strong knowledge of project management with the ability to effectively prioritize and execute tasks;
• Strong leadership and collaborative skills, to effectively work with all levels of employees;
• Demonstrated experience coaching and developing team members;
• Excellent decision making, problem solving and analytical skills;
• Strong communication skills-both verbal and written;
• High level of initiative, resourcefulness, and autonomy to seek out opportunities and work with little supervision;
• Proven flexibility to adjust to constantly changing priorities, handle multiple tasks, while maintaining quality;
• Strong team player and self-motivated, ability to multi-task, problem solve and work under pressure;
• Good working knowledge of MS Office Suite including: Word, Excel, PowerPoint, Outlook and MS project;
• Proficiency in English and knowledge of French.

Working Conditions

• This is a hybrid role, requiring 3 days onsite and 2 days remote;
• Employee is personally responsible for following Health and Safety guidelines/instructions.

Benefits

We offer a wide range of benefits including:

• Competitive Wages;
• Vacation and Personal Days;
• Comprehensive Group Insurance Plans;
• RRSP Contribution with Employer Matching;
• Employee Annual Incentive Plan (EAIP);
• Dialogue Telemedicine Service and Employee Assistance Program (EAP);
• OPUS & Cie Contribution;
• Parking Reimbursement;
• Referral Program;
• Career Advancement Opportunities.

About CellCarta

CellCarta is a leading provider of specialized precision medicine laboratory services to the biopharmaceutical industry. Leveraging its integrated analytical platforms in immunology, histopathology, proteomics, and genomics, as well as related specimen collection and logistics services, CellCarta supports the entire drug development cycle, from discovery to late-stage clinical trials. The Company operates globally with facilities located in Canada, USA, Belgium, Australia, and China.

Joining CellCarta means working with dedicated professionals who are focused on achieving our mission of impacting the future of patient therapy. We make a difference in the lives of patients around the world!

Join us as we make an impact on patient therapy!