Senior Manager, Credit Cards Product & Strategy

Scotiabank; Toronto; On-site; CAD 80,000 - 140,000; Full time

Job summary

An established industry player is seeking a Senior Manager for their Credit Cards Product & Strategy team. This role offers a unique opportunity to lead growth initiatives and portfolio management for Retail Credit Cards, ensuring alignment with client needs and financial objectives. You will collaborate with various partners to enhance product offerings while maintaining quality experiences. If you are passionate about driving financial performance and cultivating a client-centric culture, this position is perfect for you. Join a dynamic team that values inclusivity and innovation, and make a significant impact in the financial sector.

Qualifications

• Strong understanding of credit card business and relevant experience.
• Excellent communication skills for business cases and presentations.

Responsibilities

• Lead growth and portfolio plans for Retail Credit Cards.
• Define and execute strategic plans for business performance.

Skills

Credit Card Business Understanding

Project Management

Communication Skills

Analytical Mindset

Interpersonal Skills

Problem-Solving Skills

Financial Acumen

Education

Post-secondary Education

MBA or Graduate Degree

Job description

Title: Senior Manager, Credit Cards Product & Strategy

Requisition ID: 216634

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Please note we will be accepting applications until Friday, February 21, 2025.

As the Senior Manager, Credit Cards Product & Strategy, you will lead growth and portfolio plans for our suite of Retail Credit Cards. The role will require energy and enthusiasm of a people manager, responsible for ensuring strategies, plans and initiatives are delivered to meet our client needs and financial objectives. You will also work with partners across Scotiabank and payment networks to play a key role in evolving our products across the client lifecycle, while ensuring we deliver quality experiences within the Bank’s risk appetite. The incumbent will report directly to the Director, Credit Cards.

Is this role right for you? In this role you, will:

1. Identify, assess, and incorporate external trends and innovations to drive new growth opportunities and product strategies.
2. Drive financial performance through ongoing review and analysis of P&L trends, identifying risks and opportunities, and managing strategic investments across select retail credit cards.
3. Define and execute strategic plans to accelerate business and financial performance, including tactical campaigns for client acquisition and engagement.
4. Develop and deliver new programs and products from concept to execution, including business cases, documents, presentations, and project plans.
5. Flawlessly execute priority initiatives and strategic projects by collaborating across Canadian Banking and with functional partners.
6. Support effective business routines to monitor portfolio performance, engage shareholders, and drive strategic initiatives.
7. Conduct post-analysis reporting and measurement of results with Finance & Analytics, developing recommendations for future improvements.
8. Partner closely with central functions and Retail Credit Cards teams to ensure client-centric solutions that deepen relationships and share best practices.
9. Cultivate a client-obsessed culture that leverages analytics and data for decision-making, deepening client relationships and utilizing broader Bank resources.
10. Build a high-performance environment with a people strategy that attracts, retains, develops, and motivates colleagues; foster an inclusive work environment, coach for success, and lead development activities.
11. Foster a coaching mindset and effectively communicate strategic vision, values, business strategy, and team principles.
12. Direct day-to-day activities consistent with the Bank’s risk culture and appetite statement, communicating these throughout the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

1. Post-secondary education; MBA or other Graduate degree is a plus.
2. Strong understanding of the credit card business or relevant experience.
3. Working knowledge of marketing and research methodologies.
4. Several years of progressive experience in Payments, Card Product Management and/or Strategy roles preferred.
5. Excellent written and oral communication skills, especially in delivering compelling business cases and presentations.
6. Strong capability in crafting effective executive-level communications and presentation materials.
7. Proven project management, collaboration, and relationship management skills.
8. Exceptional interpersonal skills and the ability to work effectively at all organizational levels.
9. Adept at navigating a multifaceted global organization to secure resources, information, and consensus with determination and creativity.
10. Outstanding facilitation and structured problem-solving skills, particularly in ambiguous situations.
11. Strong financial acumen and analytical mindset.
12. Recognized as a resilient and empathetic team leader who inspires a results-oriented, client-centric culture.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.