Senior Manager, Client Analytics, Private Banking

CIBC; Toronto; Hybrid; CAD 120,000 - 180,000; Full time

Job summary

The Senior Manager, Client Analytics at CIBC leads analytics across Private Banking, Family Office, and Ultra High Net Worth segments. You’ll partner with leadership, sales, product, risk and finance to deliver data-driven insights and reporting that steer growth and client service.

The role combines hands-on analytics with strategic thought leadership in a hybrid work model (1-3 days on-site, remaining days remote).

Qualifications

• Experience with large sets of structured and unstructured data.
• Strong communication and stakeholder engagement skills.
• Graduate degree in a quantitative field (math, CS, engineering).

Responsibilities

• Advance analytics across Private Banking, Family Office, and UHNW segments.
• Deliver insights, analysis, tools, and data-driven recommendations.
• Support analytics team as a strategic thought partner.
• Develop client and product profiles and contribute to reporting.

Skills

Databricks

SQL

Alteryx

Power BI

R

Python

Data Analytics

Data Visualization

Communication

Education

Mathematics/CS/Engineering graduate degree

Tools

Databricks Platform

PowerBI

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Senior Manager, Client Analytics is responsible for advancing the analytics agenda across the Private Banking, Family Office, and Ultra High Net Worth segments through client, product, and channel insights. In this role, you will support the Private Banking analytics team as a strategic thought partner, delivering insights, analysis, tools, and data-driven recommendations that help identify opportunities for business growth and enhance how we serve clients. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on‑site, while other days will be remote.

How you’ll succeed

• Relationship Building - Build strong relationships with key private banking related partners including leadership, sales, product, risk, and finance.
• Strong Communication Skills - Communicate findings effectively to a wide variety of audiences
• Strategic Problem Solving – Lead work to frame the problem to be addressed, identify, and execute required analysis, and synthesize key findings to help senior leadership reach decisions
• Ad Hoc Analyses – Lead ad hoc analyses to address key business issues as they arise. Complete complex data analyses utilizing a variety of sources. Develop and share insights with a wide variety of audiences.
• Client and Product Profile Development – Lead the development and maintenance of client profiles that can be used to facilitate both ongoing reporting and ad hoc analyses.
• Reporting – Support development, maintenance, and enhancement of ongoing value add reporting
• Thought Leadership - Provide value add ideas with respect to how the team works with tools, data, and key partners

Who you are

You can demonstrate data analytic skills including working with large sets of both structured and unstructured data as well as experience with tools including Databricks, SQL, Alteryx, PowerBI , R and Python. You have strong hands‑on experience in Python, SQL, and Power BI, and the ability to interpret data and transform it into valuable business insights. Exposure to Databricks is an asset

You have a graduate degree in mathematics, computer science, electrical and computer engineering, or a related quantitative field. You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends

You give meaning to data. You enjoy investigating complex problems and making sense of information.

You're confident in your ability to communicate detailed information in an impactful way.

Demonstrated ability to gather, synthesize, organize, and interpret data and information to formulate insights, options, and recommendations.

You put our clients and partners first.

You engage with purpose to find the right solutions.

You go the extra mile because it's the right thing to do.

You understand that success is in the details.

You notice things that others don't.

Your critical thinking skills help inform your decision making.

You live your values.

You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-81 Bay, 24th Floor Employment Type Regular Weekly Hours 37.5 Skills Analytics, Business Effectiveness, Business Implementation, Business Insights, Communication, Data Analysis, Data Analytics, Databricks Platform, Data Reporting, Decision Making, Metrics Analysis, People Management, Process Improvements, Python (Programming Language), Reporting and Analysis, Structured Query Language (SQL)

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.