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Senior Manager, Channel Programs

Sophos

Canada

Remote

USD 105,000 - 175,000

Full time

Yesterday
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Job summary

A leading company in cybersecurity is seeking a Sr Channel Program Manager to design and execute partner programs effectively. This role involves key initiatives like deal registration and driving partner enablement to accelerate revenue growth. With an extensive portfolio, the position offers exciting opportunities for experienced professionals in a dynamic environment.

Benefits

Remote-first working model
Diversity and inclusion networks
Annual charity and fundraising initiatives
Global wellbeing days
Fitness competitions

Qualifications

  • 8+ years of experience in channel strategies.
  • Ability to drive revenue growth and achieve objectives.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Design and execute global partner programs.
  • Collaborate with sales and marketing to thrive.
  • Maintain partner portal and improve user experience.

Skills

Channel strategies development
Cybersecurity technologies application
Relationship building
Data analysis for program performance
Salesforce familiarity

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce
HubSpot

Job description

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Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Sr Channel Program Manager responsible for designing and executing global partner programs across both SaaS and hardware portfolios. Owns key initiatives including deal registration, incumbency programs, tiered pricing, and NFR strategies for partners and distributors. Oversees the annual partner satisfaction survey for both managed and longtail partners. Collaborates cross-functionally with sales and marketing to drive partner enablement and go-to-market success, while cultivating strong relationships with resellers, MSPs, and other channel stakeholders to accelerate revenue growth.

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Sr Channel Program Manager responsible for designing and executing global partner programs across both SaaS and hardware portfolios. Owns key initiatives including deal registration, incumbency programs, tiered pricing, and NFR strategies for partners and distributors. Oversees the annual partner satisfaction survey for both managed and longtail partners. Collaborates cross-functionally with sales and marketing to drive partner enablement and go-to-market success, while cultivating strong relationships with resellers, MSPs, and other channel stakeholders to accelerate revenue growth.

What You Will Do
  • Work closely with channel ops when creating new partner programs to ensure operational requirements are designed and submitted properly
  • Develop reporting and dashboarding to support program initiatives and report back on success
  • Work with global channel leaders in each theater to support a global distribution program
  • Maintain the partner portal user experience & develop new strategies and operational processes around Deal Registration
  • Support Sr Director with special projects aligned to the Sophos GTM strategy
  • Support project management initiatives with Distribution onboarding and API enablement
What You Will Bring
  • 8+ years of experience in developing and executing channel strategies in the cybersecurity or SaaS industry
  • Familiarity with various cybersecurity technologies and their applications
  • Demonstrated ability to drive revenue growth and achieve channel objectives
  • Familiarity with tools like Salesforce, HubSpot, or similar platforms
  • Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels, including executive and C-level.
  • Ability to use data and analytics to inform decision-making and optimize channel program performance.

In the United States, the base salary for this role ranges from $105,000 to $175,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

#B2

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back –we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Project Management and Information Technology
  • Industries
    Software Development

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