Senior Manager, Business Transformation & Integration

RBC; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses

Stock options where applicable

Flexible benefits

Job summary

RBC Direct Investing in Toronto is seeking a results-driven leader to own major change initiatives from inception to implementation, aligning delivery with business strategy and objectives.

You will mentor cross-functional teams, navigate complex stakeholder landscapes, and apply design-first thinking to create exceptional customer experiences in a fast-paced financial services environment.

Qualifications

• 5+ years of experience in the investment industry or equivalent investing knowledge.
• Proven track record of managing and delivering complex, high-impact projects.
• Deep understanding of business fundamentals, investment products, and competitive dynamics.
• Expertise in digital product development and design for exceptional customer experiences.
• Analytical with data-driven approach and strong problem-solving.
• Strong organizational skills and ability to manage competing priorities.
• Proactive, get-things-done mindset.
• Outstanding communication skills across diverse audiences.
• Strategic thinker linking business goals to customer needs.

Responsibilities

• Drive Execution: Take full ownership of critical transformation projects and product launches, driving them from inception to implementation while ensuring alignment with business strategy and objectives.
• Communicate with Impact: Deliver clear, concise, and compelling communication tailored to diverse audiences, from frontline teams to senior executives, ensuring alignment and understanding of goals and strategies.
• Lead with Purpose: Provide leadership, coaching, and mentorship to cross-functional teams, inspiring them to achieve their best and deliver exceptional results.
• Navigate Complexity: Manage and organize large-scale initiatives, balancing competing priorities and mitigating risks to ensure timely and successful delivery.
• Collaborate and Influence: Build strong relationships across teams and functions, fostering collaboration and ensuring seamless execution of initiatives.
• Design and Execute: Apply design-first thinking to craft innovative solutions that address complex challenges while keeping the end-user experience at the forefront.
• Challenge the Status Quo: Bring a fresh perspective to every challenge, identifying opportunities for improvement and driving continuous innovation.

Skills

Investment knowledge

Project management

Business fundamentals

Digital product development

Communication

Leadership

Agile

Education

CFA

CSC

CPH

OLC

Job description

Job Description

What is the Opportunity?

This role is responsible for development and delivery of major change at RBC Direct Investing, a leading-edge digital investment business undergoing significant transformation. The successful candidate will take ownership of individual projects (pods) and oversee all aspects of project design and delivery, from the early stages of inception to implementation, while keeping business strategy and key objectives top of mind. Experience in leading diverse teams, in-depth understanding of the business and its fundamentals and competitive landscape, as well as proven ability to effectively navigate high levels of technical and stakeholder complexity are a must. Furthermore, the role requires deep insight and expertise for one or several of the following critical domains: product, pricing, operations, data & analytics, marketing, digital product, customer experience.

The role offers a structured leadership and personal development opportunity and has high exposure to senior and executive leadership levels of the business.

What will you do?

• Drive Execution: Take full ownership of critical transformation projects and product launches, driving them from inception to implementation while ensuring alignment with business strategy and objectives.

• Communicate with Impact: Deliver clear, concise, and compelling communication tailored to diverse audiences, from frontline teams to senior executives, ensuring alignment and understanding of goals and strategies.

• Lead with Purpose: Provide leadership, coaching, and mentorship to cross-functional teams, inspiring them to achieve their best and deliver exceptional results.

• Navigate Complexity: Manage and organize large-scale initiatives, balancing competing priorities and mitigating risks to ensure timely and successful delivery.

• Collaborate and Influence: Build strong relationships across teams and functions, fostering collaboration and ensuring seamless execution of initiatives.

• Design and Execute: Apply design-first thinking to craft innovative solutions that address complex challenges while keeping the end-user experience at the forefront.

• Challenge the Status Quo: Bring a fresh perspective to every challenge, identifying opportunities for improvement and driving continuous innovation.

What do you need to succeed?

Must-Haves:

• 5+ years of experience in the investment industry or equivalent investing knowledge.

• Proven track record of managing and delivering complex, high-impact projects with multiple stakeholders.

• Deep understanding of business fundamentals, investment products, and competitive dynamics.

• Expertise in digital product development and design, with a focus on creating exceptional customer experiences.

• Exceptional problem-solving and analytical skills, with a natural comfort working with data and numbers.

• Strong organizational skills and attention to detail, with the ability to manage competing priorities in a fast-paced environment.

• A “get-things-done” mindset, with a proactive approach to identifying and solving challenges.

• Outstanding communication skills, with the ability to simplify complex ideas and inspire confidence in diverse audiences.

• A strategic thinker who can connect the dots between business goals, customer needs, and operational realities.

Nice-to-Haves:

• Experience working in Agile frameworks and familiarity with project life cycles.

• Professional designations such as CFA, Canadian Securities Course (CSC), Conduct & Practices Handbook (CPH), or Options Licensing Course (OLC).

• Expertise in operational, legal, regulatory, and governance issues related to investments.

• Strong knowledge of brokerage and investment systems.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.

• Access to a variety of job opportunities across businesses

Job Skills

Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-25

Application Deadline:

2026-09-09

Note:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.