Senior M365 Productivity & Collaboration Engineer

Sun Life; Toronto; Hybrid; CAD 100,000 - 143,000; Full time

Benefits offered by this job

Hybrid work flexibility

Wellness programs

Career growth opportunities

Job summary

Sun Life is seeking a M365 Productivity & Collaboration Engineer to deliver secure, scalable Microsoft 365 and collaboration solutions in a large enterprise. You will own Windows OS, identity, and endpoint engineering, enabling world-class end-user experiences.

Join a hybrid organization that values collaboration, with opportunities to lead initiatives, automate with PowerShell, and partner across IT teams to support audits and regulatory needs.

Qualifications

• 7+ years of experience in IT, with strong focus on Microsoft 365, identity, collaboration, and/or endpoint engineering.
• Strong written and verbal communication skills with excellent interpersonal skills.
• Proven troubleshooting, analytical and problem-solving abilities in complex enterprise environments.
• Ability to manage competing priorities and balance operational responsibilities with project delivery.
• University degree or college diploma in a related discipline, or equivalent practical experience.

Responsibilities

• Design and deliver scalable and secure, Microsoft 365 and collaboration solutions aligned with the enterprise technology and end-user computing roadmap.
• Act as a subject matter expert for Windows, M365 productivity, collaboration, identity, and endpoint platforms, owning engineering standards, roadmaps, service improvements, and feature enhancements.
• Serve as technical lead on initiatives, building, validating, testing, and documenting solutions while ensuring smooth operational handover and knowledge transfer.
• Develop and maintain design specifications, and engineering artifacts that meet technical, functional, non-functional, security, and regulatory requirements.
• Engineer and operate Microsoft 365 services including Teams, Entra ID (Azure AD), Conditional Access, MFA, Intune, and Graph API integrations.

Skills

Microsoft 365

Identity & IAM

End-user computing

PowerShell

Troubleshooting

Education

University degree or college diploma in a related discipline

Tools

Intune

SCCM

Group Policy

Entra ID / Azure AD

Job description

Sun Life is seeking a M365 Productivity & Collaboration Engineer to deliver secure, scalable Microsoft 365 and collaboration solutions in a large enterprise. You will own Windows OS, identity, and endpoint engineering, enabling world-class end-user experiences.

Join a hybrid organization that values collaboration, with opportunities to lead initiatives, automate with PowerShell, and partner across IT teams to support audits and regulatory needs.